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Universal Waste Systems

1.9 (161 reviews)
Closed 7:30 am - 5:00 pm

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Services - Universal Waste Systems

Appliance disposal

Christmas tree disposal

Electronic disposal

6 More Services

Property cleanout

Dumpster rental

Junk pickup

Recycling disposal

Recycling dropoff

Trash disposal

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Recommended Reviews - Universal Waste Systems

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This company is a masterclass in negligence. Their sheer incompetence and disregard for customers is appalling. I reported my broken green bin on December 20, 2024, after THEIR OWN TRASH SERVICE DESTROYED IT. I was told it would take three weeks to replace. That was over two months ago. I have called every single week since mid-January, only to be fed the same lazy, robotic excuse: "It should have been replaced already." Yet, here I am, still with a broken /useless bin. I even agreed to accept a used bin just to speed things up--still nothing. What exactly am I paying for? Because it sure as hell isn't service. Absolute nightmare of a company. FIX THIS. NOW.

Trash bin never gets picked up. We have to call weekly and they still don't come. Ongoing issue since last year.
Angie B.

Horrible service! They don't pick up our black trash bin. They pick up the other ones except the trash. This has been an ongoing issue since November 2023. I have to call every week so they can pick up our trash. Sometimes they don't even come next day like they promised. The supervisor was supposed to call me last week between Wednesday and Friday but failed to call. Today is Monday and our trash bin is full. We had to throw trash in the green bin.

3 emails, 1 call and my sofas are still in the alley making my neighborhood look like a illegal dumping site! We scheduled on 5/22/25

3 emails, 1 phone call to customer service and my sofas are still sitting out in the alley making my neighborhood look like a illegal dumping site! I guess this is what happens when companies get to big that on time paying customers for their service get forgotten. The problem here is that my city elects a company via contracts. Hopefully city officials see all these bad reviews before considering to renew their contracts and select a better company instead that still strives to do a good job and services...

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3 months ago

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Francine R.

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10 days ago

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2 months ago

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4 months ago

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1 year ago

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10 months ago

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1 year ago

Everything's organized, communication is clear, and the flow is steady. Makes my job easier every time I pull in

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Francine R.

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2 years ago

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Francine R.

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1 year ago

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Francine R.

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1 year ago

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Francine R.

Good Morning please check you messages for assistance.

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1 year ago

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Francine R.

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1 year ago

They do not service requests timely . All social media avenues are full of complaints . I'm going on 4 requests and still can't be done .

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Francine R.

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7 months ago

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Francine R.

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1 year ago

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8 months ago

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1 year ago

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9 months ago

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2 years ago

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Francine R.

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11 months ago

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Francine R.

Good Morning, Please see DMs

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9 months ago

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1 year ago

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10 months ago

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10 months ago

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1 year ago

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Francine R.

Hello Oscat, please check your DM for more assistance.

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1 year ago

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Francine R.

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10 months ago

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1 year ago

I've called 4 times and disconnected 3 times. There was no answer in the last 30 minutes when calling.

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Francine R.

Good Morning, Please check your DMs

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1 year ago

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Francine R.

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2 years ago

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Francine R.

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2 years ago

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Francine R.

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3 years ago

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Laura B.

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3 years ago

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Francine R.

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3 years ago

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Laura B.

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2 years ago

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Francine R.

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1 year ago

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1 year ago

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1 year ago

Terrible customer service. Worst mistake ever to switch Altadena area from Athens to this company

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3 years ago

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Laura B.

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3 years ago

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Laura B.

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3 years ago

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Laura B.

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Review Highlights - Universal Waste Systems

I requested a quote for a dumpster and I got a response back from Brian right away.

Mentioned in 6 reviews

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Transparency Dumpsters was excellent to work with. They were very helpful, friendly, and…read moreaccommodating throughout the entire process. As a first-timer renting a dumpster, I had a lot of questions and called multiple times, and they were always very understanding, patient, and answered everything nicely. Their prices were also very competitive. They made the whole experience easy and stress-free. I would definitely recommend them to anyone needing dumpster services.

We've been using Transparency Dumpsters for over 8 years, and they've been our go-to every single…read moretime. If you've ever dealt with dumpster companies that don't answer, show up late, reschedule last minute, or make pickup a headache... that's exactly why I stick with Transparency. They are the definition of reliable and professional. Linda is the best. She always answers the phone, she's super friendly, and she runs everything with a level of care that you don't see often anymore. She makes the process fast and easy from start to finish, and communication is always clear (no guessing, no chasing people down, no confusion). We've used them for different types of jobs over the years cleanouts, remodeling debris, construction materials, and general heavy trash and they've handled it all. They offer everything from small dumpsters to larger sizes, so you can get the right fit depending on what you're working on. What I appreciate most is the timeliness. Drop-offs are on time, pickups are on time, and if you need something urgently they do their best to make it happen. The drivers are respectful, the delivery is smooth, and you can tell they care about doing business the right way. It's a family-run business that genuinely treats you like a valued customer, not just another order. If you're in the area and need dumpsters with quick and easy drop-off/pickup, fair pricing, and top-tier service, I highly recommend Transparency Dumpsters. Linda and her family are the real deal.

Universal Waste Systems - recyclingcenter - Updated May 2026

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