Benjamin and Joe are the best! They treat you like they are part of their family. They are fast and efficient and their quality of work is beyond belief. I definitely recommend them to anyone that wants their homes remodeled or upgraded. They remodeled our kitchen and made our garage into a master room with a bathroom and washer and dryer room. Thanks Joe and Benjamin for everything, we will definitely call you guys whenever we need to remodel our home. read more

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I used Universal Floor Source to remodel my house. Ben and Joe were the best. Both men were extremely personable, honest, and beyond helpful to me during the entire renovation. They were always available to meet whether in person or by phone. They did the job under the time estimate given to me. I had the entire house redone as well as the front and backyard. Their crew was amazing and friendly. I absolutely love my flooring, the modern updated kitchen and appliances. Everything is amazing. Thanks so much for my beautiful new home!!! read more

We had such a great experience with Universal Floor Source! Ben is so good with design and easy to work with. He was able to turn our ideas into reality. And Joe was wonderful too, making the demo and construction easy to deal with and always staying in communication. Our bathroom turned out absolutely beautiful and we couldn't be happier! read more

Universal Floor Source - a walk in shower with a glass door - Flooring Near Me - Torrance, California

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Benjamin was amazing he has great taste knows exactly what the client wants he's so easy to work with everything was done in a timely manner will definitely work with him again. read more

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I'm impressed with the service I was provided. The cabinets were high quality as well as were very presentable. The lay out that he made showed me exactly what I'd be getting so there were no surprises. He worked with me to make sure I had all my requirements met such as, making sure there was enough storage and that the design fit in the space we have designated for the kitchen. Overall, I would highly recommend his services. read more

UPDATE: Synchrony Bank refunded me the $14,733 that Ben K charged my card. I have reported Ben K to the LA City Attorney's Office of Consumer Protection and the State Contractor's Licensing Board. Ben K hired ASTOURIAN & ASSOCIATES LAW FIRM to threaten me if I did not remove this Yelp Review. They wrote that everything I'm saying is false. Ben K does not allow his workers to communicate with the insurance company that is paying the bill. He tries to bully and frighten you into removing Yelp reviews.. Money my insurance paid for new cabinets was used by Ben to tear up my porcelain floor without permission from my insurance. A sloppy unauthorized wall was thrown up over a low partition, causing bulging and splitting. I told Ben I wanted to select the paint but Ben ignored me and used cheap, expired, terrible smelling "special paint" that ruined my kitchen after it had been thoroughly cleaned by a mold remediation service. Ben charged my credit card $14,300 when I told him to charge exactly what my insurance company gave me which was $11,576.74. He never refunded me the $2,723.26 he took from my credit card without my permission. This is criminal but all Ben had to say to me was that $2,723.74 was not that much money. Ben decided to keep $10,733. of the money Assurant gave me to buy kitchen shelves with and he justified it to Synchrony Bank by claiming it was for other unauthorized work he had not submitted a bid for to Jewish Free Loan for baby proofing the house for my autistic son. Ben should return the money to Synchrony Bank and he should also pay for all the damage repairs he caused that I have had to pay for with money that was set aside for my son's dental surgeries. Ben delivers pastries to his customers to make them feel special. He was constantly shouting at my autistic son, whom he does not know, "I love you James" and yet he never bothered to submit a bid to Jewish Free Loan for the baby proofing job and he kept the insurance money for work he didn't do and caused so much damage that my autistic son's $9000 dental surgery had to be postponed in spite of the pain he is in because Ben is destroying us financially. Ben is like a pit bull and the only way to stop him from doing more damage was to fire him. Ben refused to use email to communicate with me and my insurance. He hid from the field adjuster. He began to say bad things about me when he was asked to explain his frantic actions and "creative" financing. Ben called me a difficult person when he was unable to force me to accept a sliding glass door I didn't order. I did not have financing for the door and it was the same as the door I already have. The door was not covered by insurance and Ben did not submit a bid to me that I could present to Jewish Free Loan to apply for a loan for. It was not a door anyone baby proofing would buy because it had no lock. Ben wanted to rig a lock on it instead of allowing me to pick out a door that came with a lock. When I asked how much floor tiles cost, Ben snapped at me, "You are not my business partner". When I asked if he spoke to my insurance claim adjuster before removing my porcelain tile, he avoided answering me and then finally blurted, "I don't have to!" Ben felt he could accept money from my insurance but had no obligation to consult with my insurance. Ben said he did not like to use email. When he gave different stories as to why he had to remove my porcelain tile and why he felt my insurance HAD to pay for what he had done, it was obvious he did not care who he hurt. He lied and said the mold remediation company had broken the tile. Ben's own employee exclaimed to Ben, "I broke the tile, you told me to!" I had to fire Ben because he was damaging my house like a Tasmanian devil and making up conflicting stories to blame other companies for what he had done. He had defied me when I said I wanted to select the paint color. It offended him that I wanted to pick out the color of paint to be used on my walls. This is what he means when he calls a customer "difficult". I wanted "Falling Snow" BHER paint. Ben defied me and used what he wanted and what he called "Special paint". It had a horrible smell that was first reported to me by Building Cleaning Services who had to wear a mask to endure inspecting the kitchen. My son and I were staying at a hotel and the first time I entered the kitchen at my home it made me nauseous. Several different contractors inspected and one suggested bleaching the walls and ceiling. The others suggested removing the drywall to get rid of the stench. It's fortunate we opted to remove the dry wall because that is how we found the fire hazard and how we found the wall was unstable, wobbling. The wall was barely attached in some areas and not attached at all in other sections. Nothing justifies charging more on a credit card than the customer authorized. That is criminal. Nothing justifies using Assurant insurance money for an unrelated, un-bid on JFL job. read more

I would like to thank Ben for the work he did on our property. Ben totally transformed our kitchen,bathrooms and floors his work and employees have been outstanding from start to finish cant Thank enough would highly recommend Ben to anyone considering remodeling. Im very happy and satisfied customer!! Thanks again Isabel read more

Benjamin and his crew did an amazing job on my new home. The guys (Oscar and Arturo) were efficient and professional. Benjamin completed the work as promised on time. Benjamin did our kitchen, flooring, lighting and paint. My wife and I could not be happier. I will definitely recommend Universal Floor Source. We love our new home! Thanks Ben! read more

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Not only did I get the best price on my Kitchen remodel!!!! the service was amazing and Mr. Ben was always available for questions. His design ideas were very helpful that I ended up with a functional and beautiful kitchen. I loved the result so I hired him to do my mom's kitchen remodel and a rental unit. The kitchen he did in my rental unit caused me to charge a rent premium as the quality of the work is A+. I will recommend him not only for kitchens, but he also did my bathrooms and flooring. I am glad to have worked with Ben on these remodels. read more

I was so happy with Ben and Universal Floor Source the first time that I hired them again to update my outdated townhouse. The pictures speak for themselves. UFS completely transformed my place to a modern, cool and cozy place to live. The white shaker cabinets are so bright and sleek and the sparkles in the white and gold quartz are amazing. He also redid my small guest bathroom which now looks so much bigger. I wanted something different for my floors and Ben helped me pick out his awesome gray barn wood design. It's a show stopper. Lastly, I wanted a modern fireplace, and wow did he deliver! We picked out this amazing white glass tile, which needs special laser cutting, his team was able to make it look fantastic. If you want great service with amazing results, UFS is the place to go. Thanks again Ben!! read more

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Benjamin at the Universal Floor Source is a very honest and reliable business man. He may not give you the impression of a very polished sale person, but his honesty and years of experience in the remodeling business will come through once you get to know him a bit more. It's tough to complete any remodeling projects during the pandemic, Benjamin stands out by leveraging his resources that he has built over the years. He keeps a timely communication when things don't go as planned and he managed to find alternative solutions. Benjamin and his crew did a major kitchen make-over project for me, while it seems to take quite awhile to complete, it's still been done in a rather impressive timeline and the results are stunning! We almost did not go with Benjamin because one of the previous negative reviews on Yelp, but we are so glad that we went with Benjamin after we compared him with a few other contractors. read more

Benjamin is very friendly and extremely helpful. I love our solid wood cabinets. We could only afford laminate floor but it is so gorgeous that I don't care that it's not wood. There is slight imperfection in the granite counter work but final price was more than fair and the finished job exceeds our expectations at every level. I am sending my friends and family to him. Benjamin is the best. Hopefully we can save enough to do our bathrooms next, too. read more

The Universal Floor Source guys were very friendly and nice. They did a great job in my house I recommend then to friends and family because they work fast and clean. They didn't damage furniture or apliences like other companies had in past situation. They did a really good work. read more

Ben K and the whole crew are the finest people and workmen I have ever used for any home project. We waited a long time to remodeling our kitchen and visited several companies. When we met Ben K we knew we were at the right place. Ben worked with us to design the entire kitchen area and then gave us a fare proposal to do the job. We thought he was being optimistic when he said that it would be completed in 3 weeks but 3 weeks and 2 days later it was finished and we couldn't have been more pleased. His crew was very professional and wonderful to work with. We were so pleased with the kitchen that 3 months later we had them back to replace all of the wood floors in the house and the porcelain floor in the baths. Thank you Universal Floor Source and Ben for your terrific service! read more

Run the other way!!! Ben did a horrible job in my kitchen. He ruined my kitchen! His work is subpar and he is so unprofessional.

Since my last review, I had Benjamin remodel our kitchen, living room and half bath. In 2016. What amazing work! We had all new lights in the ceiling, new porcelain tile floor in kitchen, beautiful granite work on all the counters, love all the new cabinets with lazy Susans and pull out drawers. I can't say enough about the quality and beautiful workmanship, not to mention BEST PRICE EVER and for great quality! Best of all is Benjamin who is so professional and honest and does everything to make sure we are happy and satisfied! Job was done right on time and work continued on a daily basis. Then we had Benjamin do the last remodel just 6 months ago. He remodeled our loft and made an amazing media room for us with cabinets, quartz counters, luxury vinyl flooring, stereo cabinet, wine rack, beverage center and new lighting. Benjamin planned it all, and our friends rave over how great all the work throughout our house is that he has done. read more

Recently had my kitchen and downstairs powder room remodeled. Soooo thrilled (yes I am jumping up and down, clapping hands)!!!. I waited for a long time for this to happen as my husband the engineer (as in ANAL one) couldn't be pleased by any one, for price or quality. Then along came Benjamin, the almighty saviour of kitchen renovation.Not ony did he completley redisign my kitchen, but he pleased my picky husband! but did it all for the price we could afford! Nothing was too much trouble for this man. He came to inspect the work nearly daily to oversee things were being done right made changes when we asked, and bless him he brought me these wonderful pastries from a bakery in old Pasadena, every morning he came to check on things.His receptionist/ assistant Marvol was so sweet and calming, and stayed on top of everything as it came up. If you have vision of a kitchen take it to Benjamin at Universal floor source and he will make it happen!! read more

It has been about 3 years since I had Benjamin do my kitchen cabinets. I am still very happy with them and they still look beautiful. FYI his prices included the demolition, cabinets, countertops, sink, and beautiful knobs/handles and the price was the same or less than the other quotes I got which did not include all these extras. I have been referring him to my friends who are also happy with him. He has great prices, the work is very fast and efficient, and Benjamin is wonderful. Remodeling a kitchen is a scary thing but Benjamin will take good care of you. If you don't know what you want he has some good ideas. If you already know what you want, he is willing to do whatever will make you happy. read more