Dr. Pelzer is a knowledgeable, patient and fun pediatrician. Our first child has been going for…read moreseveral years now since they were a newborn and we just started taking our second to him as well. He uses play to make our child feel comfortable with him while he's doing his checkups. Always listens to us and values our input as parents. Highly recommend him as a pediatrician.

Family practice at waukee and west des moines are the worst. There are good doctors at Iowa clinic…read more I've been going there for a long time. But smith in waukee is absolutely unthinkable. 3 times this doctor verbally abused me, shouting and making false accusations repeated over and over again. Then, she gets the current doctor scholz involved by spreading rumors and lying. I went for a med check, and scholz brings up medication that wasn't what she told me she was going to change. Then she picks up a bunch of papers, waves them in the air and said, what is this? If I had my wits about me, I would have said you acting crazy. This is a very immature gossipy bunch of women. I doubt that i'm the only one smith has verbally abused. If you were verbally abused by smith in waukee or west des moines put your note in here, the more people tell the less it's gonna happen. Neither of these doctors understands what FM LA is or how it works or what accommodations ate Or how those work, they'd rather gossip and come up with their own weird imaginations. Remember everyone's behavior is their own choice including doctors. Smith eventually kicked me out of her clinic because I was five minutes late. The rule is ten minutes. I've waited for her up to an hour.

I have nothing but great things to say about the team who handled my prostatectomy last…read moreTuesday--Emily, Hannah, Gretchen, Jill, Dr Kenny, the robot, and probably many others I might not have met while anaesthetized. Recovery is going well and I thank you all for your caring and professionalism.

Unacceptable standard of care for emergency post-surgical issues. I called Broadlawns Dental Clinic…read moreat 8:13 AM seeking an urgent emergency triage evaluation for my minor son, who was suffering from severe post-surgical pain. Staff member Leslie initially tried to push us away, even after I explained that returning to the original surgical clinic was a clear conflict of interest due to their poor, unprepared work. She then vaguely stated they would "try to fit him in" and hung up the phone with no confirmation, leaving us with zero plan for a minor child in acute distress. Denying clear emergency triage and dismissively hanging up on a parent of a pediatric Medicaid patient is egregious.

Our overall experience was okay. Mid-day on a weekday - parking lot PACKED. Found a spot and get…read morechecked in way in advance. We didn't wait long to get called back to update paperwork and review everything. They didn't make us wait much longer for the scheduled appointment. Took us back to the waiting rooms to get changed. Got comfy in the waiting room. Nurses all very kind. Could hear joking and good comradery outside our area. We were in this room from about 12:50 til almost 3:30 waiting our turn in line for surgery. Since I was not the one waiting for the surgery, I would have liked to known it was that long of a wait to go get some food or something. However, I was there for support. The room was clean, everywhere we were escorted was clean. All the staff was nice. We had maybe 3 different nurses. Plus, the anesthesiologist, plus the surgeon all stop by before the procedure. They were running a little behind, but that wasn't told to us til almost 30 past the scheduled operation time. I can understand. Lots going on, lots of moving parts, just tiring and stressful. We got in almost an hour past the scheduled time. Finally, it was off to surgery. I was given excellent instructions on where to wait. As I stepped out into the waiting room, a sigh of relief that there was a coffee shop. They had snacks and yummy drinks and I was staving. I got checked into the waiting area, and was given a number so i could be updated as the surgery went on. They also had free tea, coffee, water in the waiting area. TVs and lots of room for families to be together. The nurse liaison was great. He talked to me multiple times. Was up and down from his desk lots and was in and out of the area so he could come pass along information. After the surgery I was taken back. The nurses again were friendly and kind. Helped us get ready. I ran out to get the vehicle and got a little lost trying to get all the way in the back of the parkinglot, but soon made it up front for pickup. Still healing, but overall it was an okay experience.

Billiing is exceptional dumb. You can't login to their online payment system based on the statement…read morethey send. By the time you realize it and you call their office but its like its 1995 and their billing office has closed at 4pm. I have 2 bills. I work later than they do apparently.

I have been a patient since 2007. I originally went to Dr. Finan, since about 2012 I've gone to Dr…read more Swenson. I have had many struggles with my disease over the years, he has always been there to help. He even will work through a lunch so I can travel almost 3 hours for an appointment. He is assertive when needed and apathetic when needed. Will keep on making that trip to see him!

I have been at patient at Iowa Arthritis for many years. With the recent retirement of Dr Larry…read moreRettenmaier, I am now working with Dr Matthew Samec. I met with Dr Samec today who will now be my physician. He was familiar with my med history which put me at ease. He spent what I felt was a great deal of time talking to me and asking questions. He was so very patient with me as I shared issues about my med history I wanted him to be aware of. Dr Samec is experienced, thoughtful and caring. Working closely with Dr Samec is PA Laurie Hughell. If you are seeking treatment for osteoporosis or rheumatoid arthritis, I recommend Dr Samec and Laurie Hughell. I have trusted my care to this office for 18 years. I rarely write reviews but if you are new to the area or looking for a new provider, I highly recommend this team. Mutual trust must be the bedrock of a good doctor/patient relationship.

Comprehensive variety of vaccinations on hand. Knowledge and friendly staff. Robin was great in…read moreexplaining everything and had a personal travel kit prepared. The shots didn't hurt a bit. Good work!

They are going way down hill. If u go their you will die before being seen. Front end people need…read morelessons in manners and kindness

My 16 year old friend broke his arm and was crying and yelling. They took him back and then said…read morethey needed the room back so put him in the waiting room while his arm dangled. Then took over an hour to get X-rays and look at them. They also didn't give any pain relief until an hour after the X-ray came back showing he broke his femur. Staff was rude when I left to call his brother and told me there were too many people and I couldn't go back in and be with him. Go to blank. They give you meds and actual comfort in emergency situations. Would never recommend

After my mom was diagnosed with breast cancer in January, and me being her main support person, I…read morefound myself at John Stoddard Cancer Center often this year. I know this is a job or career for them but for their patients, it is their life. And it means the world that they treat it as such. It is encouraging that there are human beings in this world that understand their job is to work with people during one of the most trying times and have complete compassion and understanding for that. Dr. Jawa and his staff are no exception. When appropriate he would talk to her person to person, not always just doctor to patient. We really appreciated that. Her diagnose and treatments brought my mom (and myself) in contact with many different doctors and healthcare professionals. We always felt heard and found that so many of them would take ample amount of time to answer any questions. I know some days were extremely tough for my mom but I personally witnessed true professionalism with a perfect amount of humanization. In addition, medically I feel like they have taken great care of my mom and her cancer is now gone! We can't thank John Stoddard enough.

Dr.Westberg & his nurses were great i have no doubt we received the best medical care that money…read morecan buy Dr. Schreck & Dr. Tom Buroker were also very helpful after the Lord took my wife to be with Himself I received a very heartfelt personal letter from Dr. Mark Westberg saying he had never seen such faith as my wife displayed thank you all

Following a trip to a close Urgent Care I was referred to the Emergency Department for a CT scan…read more The triage nurse asked the provider for the order and she was told "I would like to do my own assessment of the condition." I was there for 7 and a half hours and ordered a CT with no additional treatment. He referred me to the Iowa Clinic ENT and never sent the referral so I had to calll for follow up. It was an additional 4 days before getting seen. Worst experience ever!!

I gave birth to my first son here and I'm so glad we were recommended here instead of Des Moines,…read morethis place was amazing! The maternity floor was like a hotel, and we were in the same room the entire time, no need for moving around. Our nurses were so patient and clear with what they were doing and explained why if I asked, the anesthesiologist hooked me up to the epidural so expertly I barely felt it going in, felt like two bee stings if that. Even though it wore off before pushing, everything went smoothly and went very well, I couldn't have asked for better people! We had the option to leave the day of, but we were so comfortable we stayed an extra day, and thank goodness we did because they gave us so much useful information we didn't even think to ask. It's been a few weeks since then and him and I are doing fantastic, and I owe our good health to those nurses

Dr. Keiner is the best. I was able to make the appointment, order the hearing aids and be fitted in…read morethree days. He is very patient, knowledgeable, and has vast experience - even with reverse slope hearing loss. He is the most reasonably priced out there... One audiologist wanted $4553 for a pair of Unitron Moxi All 700 hearing aids, offering just a one year warranty, one year of batteries, etc. Drum Roll, I got the Unitron Moxi PRO (two step increase) for $1879 for a pair special this month. They have the recharger and rechargeable batteries, the bluetooth with smart phone or Iphone for phone calls and music. So, if you have an audiogram by a licensed audiologist, but just can't afford the hearing aids... look no further, save thousands. I was fitted with mine today and got a bag full of containers, wax filters, domes, recharger and batteries, tools, etc. with a three year warranty, no extra for recharger. He has outstanding follow up and communication.

From the owner: Locally owned audiology clinic offering hearing aids at affordable prices. We list all hearing aid…read moreprices on our website because we believe in health care transparency. Contact us today to learn more and to find out if hearing aids may be right for you.