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Methodist West Hospital

3.0 (29 reviews)

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1 year ago

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1 month ago

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11 months ago

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6 months ago

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9 months ago

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11 months ago

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3 months ago

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8 months ago

Been there several times. I recommend it. Clean. Staff nice. Dr visited early after my wife's hip revision surgery.

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1 year ago

Fastest ER visit ever. Seen immediately. PA and RNs very attentive. Quick turnaround of labs and development of plan.

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2 years ago

Lazy take forever at the emergency room. Care more about billing than caring for the patient

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3 years ago

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5 years ago

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16 years ago

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4 years ago

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4 years ago

Slow!!! Nothing about this hospital says emergency. Took nearly 4 and half hours for test results.

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7 years ago

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5 years ago

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5 years ago

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11 years ago

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4 years ago

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7 years ago

My dad had surgery! Amazing staff! Huge shout out to our nurse Laurie V!!! Absolutely amazing!

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15 years ago

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8 years ago

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7 years ago

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15 years ago

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15 years ago

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14 years ago

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8 years ago

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10 years ago

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Ask the Community - Methodist West Hospital

Review Highlights - Methodist West Hospital

Food is good, nursing staff is dynamite and the physical surroundings are beautiful.

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UnityPoint Clinic - Express - When you need them most, it will give you a price you can accept!  Then send you another bill!  Especially those without insurance!

UnityPoint Clinic - Express

2.8(12 reviews)
2.0 mi

I took my boyfriend into this clinic for a fever of 105, abdominal pain and headache. They ran…read moretests to rule out Influenza AB, COVID and Strep. I understand this facility is not capable of testing for a larger variety of issues, however they decided to prescribe him 2,000mg of Amoxicillin *per day*. His symptoms got worse, and when we continued to contact this facility they advised to stick with the dose. A week later we decided to take him into the ER, and it turned out to be Appendicitis-surgery immediately. Again, I understand that Urgent Care centers have limitations on their abilities. However, a transparent suggestion to seek further medical advice instead of feeding him antibiotics would have been a smart and transparent next step. Very upsetting.

Is one minute equal to 60 seconds or 15 seconds? It was the…read morefirst time I came to this hospital for skin allergy treatment. The front desk told me that I had no insurance and paid a lump sum of $184.80. Then I told the doctor that I would be out in less than ten minutes. She also said that you don't need to see a doctor for this type of allergy, you can just go to a regular pharmacy and buy medicine yourself! No prescription medication and a month later they sent me another bill for $98.40! Said I chatted with the doctor for 35 minutes! It said that if it exceeds 30 minutes, it will be counted as 45 minutes!

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UnityPoint Clinic - Express - When you need them most, it will give you a price you can accept!  Then send you another bill!  Especially those without insurance!

When you need them most, it will give you a price you can accept! Then send you another bill! Especially those without insurance!

UnityPoint Clinic - Express - Lobby seating

Lobby seating

UnityPoint Clinic - Express

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The Iowa Clinic

The Iowa Clinic

2.2(13 reviews)
13.9 mi

I called and tried to talk to a nurse about a procedure that I'm getting in 3 days and after over…read more30 minutes waiting,NO nurse pick up the phone to talk and asked what I needed.that makes me think ,right doctor, but wrong clinic .or maybe Dr Rice's nurses are too busy,that not even after 30 minutes they still can not answer the phone and talk to a patient

After completing an in home sleep test ordered by my primary Doctor, I was referred to Iowa Clinic…read morepulmonary in Ankeny. Iowa Clinic ordered a second more extensive in home sleep study. Both tests revealed I had sleep apnea. Iowa Clinic ordered me to do an in lab sleep study. Would not fill CPAP rx without it. My primary did not support need for in-lab. After pre-authorization I was told my out of pocket would be $156. I attempted the study but could not sleep. Subsequently insurance denied claim, reason was the study was not necessary. Stating an automatic machine could have been used. Iowa Clinic then filled the rx for the CPAP. I received a bill from Iowa Clinic for the failed sleep study for $2100.00. I tried to get an answer from IC as to why the sleep study was necessary and why a failed study would cost $2100.00. The only answer I received was they did everything they could with the insurance co. and I owed the money. I appealed the denial and it upheld it was unnecessary. I requested a third party review through the state and again, ruled unnecessary. I will never step foot in an Iowa Clinic again. I have changed to a different provider to monitor my sleep apnea.

Lakeview Surgery Center

Lakeview Surgery Center

2.8(6 reviews)
3.7 mi

I had an excellent experience at this facility. Surgeries are difficult anyway, they made it as…read morepainless as possible. We all know that's hard to do again it is a difficult thing to do so I appreciate it.

Please disregard the review giving them 5 Stars, it was posted in error. The review giving them -5…read morestars is my actual review. Here's the actual review as previously posted; I give Lakeview Surgery Center a -5 Stars as our experience with them was HORRIBLE!!! This occurred November of 2017 and we're FINALLY done with them!!! Not the medical services, but receptionist flat out lied/misled my wife as to how much her portion of the bill would be for (1) one pain management injection in her back. She specifically asked them if there was a co-pays (which was normally what she was charged by her two previous pain management doctors) and the receptionist told her, "Your insurance will cover it". She told the receptionist she didn't want to get blindsided by a large bill and she again assured her that insurance would cover it. So the bill arrives and to our shock the patient's portion(our portion) is $1,186.96. Now we've appealed to the insurance company, insurance commission, IA Attorney General and every source of relief there is and none of them would even give them a slap on the wrist for misrepresentation/defrauding us and we have broke down and paid the bill so it won't go against our credit. I seriously thought about paying them with $1,186.96 in pennies but out bank didn't have that many on hand, would have had to ordered them so I just gave in and wrote a check, typed a letter to their business manager and delivered in person and got a receipt so they couldn't say it wasn't paid. My advice to anyone going there, if you ask a billing question, get your phone out and record their answer and DO NOT trust them, call your insurance company directly in advance so you know just how deep you'll have to dig into your pocket going to this place.

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Lakeview Surgery Center
Lakeview Surgery Center - Pre-op room

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Pre-op room

MercyOne Des Moines Medical Center

MercyOne Des Moines Medical Center

2.2(27 reviews)
9.4 mi

Our overall experience was okay. Mid-day on a weekday - parking lot PACKED. Found a spot and get…read morechecked in way in advance. We didn't wait long to get called back to update paperwork and review everything. They didn't make us wait much longer for the scheduled appointment. Took us back to the waiting rooms to get changed. Got comfy in the waiting room. Nurses all very kind. Could hear joking and good comradery outside our area. We were in this room from about 12:50 til almost 3:30 waiting our turn in line for surgery. Since I was not the one waiting for the surgery, I would have liked to known it was that long of a wait to go get some food or something. However, I was there for support. The room was clean, everywhere we were escorted was clean. All the staff was nice. We had maybe 3 different nurses. Plus, the anesthesiologist, plus the surgeon all stop by before the procedure. They were running a little behind, but that wasn't told to us til almost 30 past the scheduled operation time. I can understand. Lots going on, lots of moving parts, just tiring and stressful. We got in almost an hour past the scheduled time. Finally, it was off to surgery. I was given excellent instructions on where to wait. As I stepped out into the waiting room, a sigh of relief that there was a coffee shop. They had snacks and yummy drinks and I was staving. I got checked into the waiting area, and was given a number so i could be updated as the surgery went on. They also had free tea, coffee, water in the waiting area. TVs and lots of room for families to be together. The nurse liaison was great. He talked to me multiple times. Was up and down from his desk lots and was in and out of the area so he could come pass along information. After the surgery I was taken back. The nurses again were friendly and kind. Helped us get ready. I ran out to get the vehicle and got a little lost trying to get all the way in the back of the parkinglot, but soon made it up front for pickup. Still healing, but overall it was an okay experience.

My wife was taken there and spent 2 nights laying in the hallway because they said there wasn't any…read morehospital beds available, nurses were great, took 1 day just to see a doctor

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MercyOne Des Moines Medical Center

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John Stoddard Cancer Center

John Stoddard Cancer Center

5.0(3 reviews)
8.6 mi

After my mom was diagnosed with breast cancer in January, and me being her main support person, I…read morefound myself at John Stoddard Cancer Center often this year. I know this is a job or career for them but for their patients, it is their life. And it means the world that they treat it as such. It is encouraging that there are human beings in this world that understand their job is to work with people during one of the most trying times and have complete compassion and understanding for that. Dr. Jawa and his staff are no exception. When appropriate he would talk to her person to person, not always just doctor to patient. We really appreciated that. Her diagnose and treatments brought my mom (and myself) in contact with many different doctors and healthcare professionals. We always felt heard and found that so many of them would take ample amount of time to answer any questions. I know some days were extremely tough for my mom but I personally witnessed true professionalism with a perfect amount of humanization. In addition, medically I feel like they have taken great care of my mom and her cancer is now gone! We can't thank John Stoddard enough.

Dr.Westberg & his nurses were great i have no doubt we received the best medical care that money…read morecan buy Dr. Schreck & Dr. Tom Buroker were also very helpful after the Lord took my wife to be with Himself I received a very heartfelt personal letter from Dr. Mark Westberg saying he had never seen such faith as my wife displayed thank you all

Methodist West Hospital - hospitals - Updated May 2026

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