SUPER great service. Arrived on time (actually early). Fixed broken 1/2" water line under bathroom…read moresink, replaced rusted p-trap and shutoff valve. Awesome! 5 stars.

Fast service, easy to work with very professional service…read more Needed help same day and they were there in 2hr

They did an excellent job replacing my water heater on the same day. From the time of my first…read morephone call to them at 2pm until the time they were done at 4:30pm was only 2 1/2 hours, YES 2 1/2 hours. Never had such quick service. They even updated a regulator valve that they had on the truck. Wife was very Happy as I had the water shut off to the whole house before they came, actually had the water back on in 2hr 20min, she was thrilled. Will recommend them to everyone. Dave B in Mooresville

I've used these guys twice and had good experiences both times. This last job involved changing…read moreout a toilet shutoff valve which I was uncomfortable trying to tackle myself. Service Pro had someone out same day and he had it done in maybe 20 minutes. Price was very competitive to some quotes I was seeing from other businesses. Paying was as easy as putting my card in a reader and the invoice was emailed to me. These guys are definitely my go to plumbers going forward.

Had a handyman do some work on our pipes/disposal-he did not solve our problem. Wife then reached…read moreout to Option One, they came the same day. Plumber was friendly and I felt like he knew what he was doing. He quoted me, fixed the problem, charged me the quoted price. Told me some helpful things. Should have just called a plumber in the first place. He asked if I had any other issues he could look at, and provided me a quote on another project I'd been thinking about.

I can't speak to anyone else's experience, as this review is all my personal experience and opinion…read moreonly, as I know not everyone will have the same experience and I also know there are some solid techs at this company (I have personally dealth with them), but unfortunately I had a nightmare experience with mutiple bad apples in my opinion, and it unfortunately resulted in the end of my storied relationship with a plumber that I thought would be the last one I would ever need, but as they say if something seems too good to be true it usually is... I thought I had found a plumber for life, but my personal experience with Option One ended up with me feeling as though they exhibited failed ownership in addressing an issue caused by errors from their techs, lack of accountability with regard to said issue and becoming confrontational and argumentative when the issue was brought to their attention. Long story short, I had a plumbing blockage that resulted in my front yard needing to be dug up and new pipes being installed in the yard. Upon completion of the job, I experienced flooding in my yard and requested Option One to come out and address the issue. They tried to claim it was an irrigation issue not their problem, but after getting another Option One tech and a plumber from another company to come out, it was confirmed (via photos) that the flooding was due to Option One failing to connect the piping correctly. Instead of taking ownership and accountability for the issue, I was met with defensiveness, along with the above stated lack of ownership and accountability. At one point in the process I even had to ask one of the techs to leave my property because he had such a dismissive unprofessional attitude. I could go on and on but I have already wasted so much time on dealing with this issue that it isn't worth any more of my time. At the end of the day, I found another company to correct the failed work done by Option One and this company apologized on behalf of Option One, as this company felt bad that I had to go through such an ordeal, given that the plumbing industry is already viewed in a negative light by many, right up there with mechanics, car salesmen and attorneys by some. You can read my past reviews to see how much I praised this company in the past, which is why I was so disappointed by what in my personal option was a complete lack of accountability and ownership by multiple individuals across the Option One company. After giving this company multiple five star reviews over the years, I cannot recommend them to anyone anymore as the trust they gained over the years was lost in an instant and based on my personal experience, I cannot in good conscience recommend them to anyone moving forward like I have done in the past.

Never again! Less than 30 minutes from house and I was told it was too far to come out for big jobs…read morebut they would do small things like hooking up a dish washer. I initially reached out for a refrigerator water line install and dishwasher water line install as well as a quote on new pipe hangers and shower, toilet, and sink install which I told the receptionist when booking . I asked the receptionist since I did not have kitchen cabinets and sink installed yet if the water line for dishwasher could be done or if I needed to wait and was told it wasn't an issue. Fast forward and plumber came out put in a line for refrigerator and said dishwasher couldn't be installed until sink was installed. I was charged over $300 for work and never received a quote for other work. After calling back twice inquiring , I finally got called back to say I was too far away for big jobs.

JPS PLUMBING IS THE BEST! We had a pipe leak in our kitchen destroying everything and Dakota at JP…read morePlumbing replaced the pipe, reconnected the dishwasher and sink perfectly. Also repaired the commode in one of our bathrooms. All done at a reasonable price. Thank you Dakota and all team members of JP Plumbing!

Cain's Able Plumbing showed up on time, completed the work efficiently, and got it right the first…read moretime. They were professional, easy to work with, and the price was reasonable.

Great customer service. Tech was at residence when they said he was going to be there. Very…read moreknowledgeable and friendly. Made repairs in a timely manner. Have already referred this company to my family.

We live in Charlotte, NC and our kitchen sink was leaking after our home remodel. We called…read morePrecept Plumbing and Chris came to the rescue! We had other plumbers try to fix the problem but Chris was able to quickly diagnose the situation and resolve it in less than 45 minutes. We highly recommend Precept Plumbing for your plumbing needs.

From the owner: Licensed and Insured Plumber - We offer a wide range of services, and there's just about nothing we…read morecan't handle! Water Heaters, Drains, Remodels, New Installs, and so much more. Call us today for a free estimate for a reputable job done right!

I was out of town when my neighbor noticed an outdoor water leak and sent me pictures. I called…read moreE.R. services the next day and a technician was at my house within a few hours and repaired the disconnected pipe. I was very pleased that it could all be handled over the phone. I'd call them again if needed

First class service. Our hot water heater, probably 20 years old, stopped functioning. E.R. came…read moreout, explained a number of options, and helped us come to a solution. They didn't try to upcharge us into buying a tankless water heater. The next morning, arriving on time, the job was complete by noon. At what I thought was a reasonable price.

Professional and timely service from Concord branch. Very satisfied with the Plumber's work in…read moreremoving the blockage in the bath tub.

Called and they were on-site within 2 hours. They had the drains open fast and went overboard to…read morehelp us understand where the problem was. It turns out it was on the city's side and they even marked the area to help out the city engineers,

I was trying to have a dishwasher installed and on the day of installation, I was told it was a no…read morego because the piping underneath the sink was (his words) "illegal as hell". Years before we had our disposal removed after we got new countertops for the kitchen. Apparently, the plumber then made shortcuts unbeknownst to us. In order to have our new dishwasher installed, we had to fix the mess underneath the sink and get it up to code. All Hours were unbelievably amazing! They were able to come out the next day. They were on time, professional, and very knowledgeable. Best of all, reasonably priced! Morris Jenkins quote was ridiculously expensive! I will definitely recommend All Hours to anyone in need of a great plumber. I made sure I keep their number for future projects or repairs.

Reworked the trap under the kitchen sink due to a small leak and I needed the water pressure to be…read moreadjusted to the house as it was higher than the recommended PSI. I made the call, Dave arrived within a few hours as promised, Dave was amazing. I have to say, over the years we have used many plumbing services, but this would have been the best. Everything is communicated clearly, the work that was done was awesome. extremely nice and down-to-earth. The cost was withing budget and well priced.

Mr. Handy Plumbing replaced my kitchen sink and faucet. Couldn't be happier with their work. I sent…read morethem pictures through Yelp and they quoted me their service charge. The only additional charge would be parts that they would need to pickup after seeing the sink in person. Idrees was my contractor and he was great. He explained what he was doing and gave me options. My sink is connected to a garbage disposal and shares a drain with the dishwasher. So he had to care for that as well. Once getting a good look at the situation he gave me options and then was off to the local hardware store to pick up the parts he would need. Once he knew the exact amount he texted and I was able to send the payment for the parts electronically through Zelle (it would only be about $20). He provided information for upkeep and the work he did was outstanding. Will use them again for future jobs!

My toilet was leaking from the bottom, and I knew I could not lift the toilet myself, so I…read morecontacted Mr. Handy. He came promptly, did a great job, and the charge was reasonable. I will call on him again if I have other needs.