Terrible service all around the table do not get anything with them prices are high car coverage is…read moreterrible customer service is terrible also I read my terms and decided to cancel because Lincoln insurance has way better deals I tried to get a refund within a hour of payment before signing the final contract they gave me the run around for a whole month and never issued a refund saying it will be mailed

Been a customer for a year and a half and issues setting up auto payments every six months they…read morecan't get it right. Then I called on the 6th of the month to stop auto payment for the 12th for this month. They took the money out anyways so I called they were to fix it said 2-3 days a week later still not fixed. Then I call ask for a manager girl claims need address to get me to one then tells me that there's no manager there to help till morning. Unbelievably horrible horrific customer service experience ever!

Ms. Lora is the best! Very professional and friendly. She made the process smooth and easy! She…read morealways called back and did it on time. She made sure I got the best quote for me and made me feel like she cared. Thank you I will recommend this for my family and friends

I have insured all of my vehicles with State Farm for nearly 30 years and all of my homes for more…read morethan 10 years. Unfortunately, when my previous agent retired, I was reassigned to Jason Barnes. Since then, my customer service experience has been extremely disappointing. I have never been able to speak directly with my agent, as he is consistently unavailable and does not return calls. Additionally, the staff in the office are not equipped to answer my questions, take accurate messages, or provide timely follow-ups. To say I am disappointed is an understatement. I will be switching to Allstate this week--and, regrettably, it appears that no one in that office is concerned about losing a long-standing client.

I wish there was a way to give Jason Barnes and his team 10+Stars. I switched to State Farm before…read morethe previous owners retired , and I was assured by Maria( previous co-owner) that the new guy, Jason Barnes, is a great guy. Maria was incorrect, Jason Barnes and his team are PHENOMENAL! I know that you didn't ask but I'm feeling generous so I'll tell you. They're great listeners, professional, personable, knowledgeable, consistent and they anticipate your needs. For example, I just inquired of Deante about life insurance and I had in mind to compare whole life vs term , I didn't have to ask him because he automatically provided the information. He also noticed that my birthday will be tomorrow and wished me a happy birthday in advance and explained premiums are based upon your age when you initially enroll. I talked to Kailyn a few minutes earlier to make my payment in advance of autopay. She was cheerful just like every agent that I've ever spoken to at Mr. Barnes' office. I don't know how Mr. Barnes vets potential employees but he needs to teach this skill to other employers and industries because customer service, including in the medical field is desperately lacking when it comes to hiring people who are emotionally intelligent. I pray that Mr. Barnes becomes prosperous to the extent that he can send his agents on all-expenses paid holidays(vacations). Quality and Customer First Service- I'm here for it!!!

Mary there was great to work with. Polite and professional with good bottom line rate quote.read more

DO NOT USE THIS SERVICE. They run up unnecessary charges then charge your insurance. When they…read moreare called on it, they insist the charges were "necessary" or "standard operating procedure" and won't adjust their invoice, even in light of the insurance paying for 95% of the invoice. Use this ambulance service at your own risk.

easy in and out. they definately gave me the best price ever! i was really surprised when he told…read moreme that it was atleast 30 bucks cheaper than my previous insurer. the place is simple to navigate. you walk in and there they are. they greeted me nicely(all three people looked up from their computer and said "hi") mario was the one that offered me the help. like i said, in and out, no hassles, answered a few questions, singed a few signatures and then i had my insurance. i like that they are open till 6 on the weekdays and also like that they have friendly faces after 5 lol!