Melissa was the perfect choice in helping with uncharted territory in our retirement journey. She…read moreprovided options to fit our needs and assisted with all of paperwork. She was all patient with are all of our questions. Highly recommend.

Six months before my husband turned 65 we began shopping for Medicare supplemental health…read moreinsurance. A friend of mine suggested United Insurance Services located in Palos Heights Illinois. We were very pleased with the service that our agent Kevin Brown patiently provided; he answered our many questions and explained different options that were available to us. Kevin made our "life event" transition much easier than we had ever anticipated. I highly recommend United Insurance Services when considering your Medicare supplemental health insurance needs.

Professional office with a fantastic staff especially jessikaread more

Insurance navy is a very friendly place there is a young lady by the name of Jesika that works…read morethere she's very friendly very helpful always has a smile on her face very professional makes things seem very easy not so complicated on whatever it is that we need to do there I would recommend a lot of my friends and family members to go to insurance Navy but to ask for her. Jasika

I purchased a new vehicle a few months ago and the agent Vanna did an amazing job finding me a full…read morecoverage carrier. I pay my insurance every month and don't feel like I'm going broke afterwards. Thank u for a smooth and easy transaction.

Need to train employees better and management on returning calls.read more

Incredible service, friendly people! The people there really care about you as a person, not just…read moreas a number.

Great customer service always willing to answer any questions and assist you in any way possible ty…read moreAida

Terrible !!!!!!! After several years been with this people they start raising the policy every year…read moreout of nothing I choose to cancel because the prices went up ridiculous and they refunded me with a check with a stupid amount. unbelievable!!!

Today, I attempted to change my insurance agency to one closer to my residence. The representative…read morewho responded declined to assist, citing that she was unable to process the request because Katie Carls was on maternity leave. She advised me to have my new agent contact Katie via email to request the change. When I inquired whether anyone else in the office could handle the request in Ms. Carls's absence, no alternative was offered, and the representative began to provide an explanation as to why she could not assist. I just googled how to do it online and was able to complete the change independently. It is disappointing when staff exhibit a lack of willingness to perform their duties, which I find quite surprising.

I'm not recommended this agent very unprofessional people work there they don't really help you if…read moreyou don't want to have a very bad experience don't go there I had a issues with my car they don't know what they do.....,

Very professional office. Just switched in the last 6 months and have never had…read moresuch good customer service. I highly recommend Susan and everyone in the office.

I wholeheartedly agree with the many other negative reviews of John Luzzo. DO NOT! DO NOT! Do…read morenot do business with this guy. There are plenty of other friendly insurance agents in the neighborhood. You have been warned. Spoke to him a few times about a policy. Found him to be condescending and creepy. You don't want to share personal info with him.

i would give 0 stars if i could. i agree with another reviewer, john luzzo is worthless. i asked…read morehim to review my policy since it went up so much since last year and after 2 weeks, i had to call him to follow up. i purposely called him because my policy would renew in a couple weeks. i never heard from him, so i called him (my payment now due in 3 days) he never reviewed it when i questioned why it went up he raised his voice, yelled at me,! yes, this is no lie. that it wasnt his fault! this is what i deserve after 50+ years with allstate. i didn't choose him. i am a retired rn and not uneducated and i expect respect and courteous answers to my questions, not to be yelled at definitely am disappointed in allstate i have terminated my auto and homeowner policies and will definitely not refer anyone i know to him or allstate

Martin and his staff were exceptional when I visited. I've had State Farm but was looking at…read morepossibly switching. I watched as he took the time out of his busy day to work the people who were also visiting through everything they needed to understand their policies. I've heard a lot of great recommendations about him which all seemed to hold true when I visited. While I didn't switch, his office staff was still amazing and I would recommend him for anyone who wants an honest agent that will do everything he can to help.

When it comes to service and knowledge Martin and his office are great! The office manager Beth…read morereally takes the time to evaluate what you need to protect yourself and your family. There is great teamwork here fitting your needs with the right products. Martin and staff really helped me when my daughter was born with some life insurance products that will really help her in the future. They educated me on the products and the benefits. No pressure just guidance.