Photo of Michael Williams Michael Williams…read more just now I was helped by both locations: Cindee Towns at 1344 E. 55th Street Chicago, IL., 60615 and Michael Delegatto at:17859 Bretz Dr. Homewood, IL., 60430 First, I want to thank the Illinois Cremation Society for all of their help and assistance in taking great care and concern for my mom, Nellie Ruth Thompson during the last 4 weeks. On April 19, 2023, Mom made her transition to being with the Lord out at the Prairie Manor Rehabilitation & Healthcare Nursing Home at 4:10 am. I was called by the Nursing Home at 5:10 am. After I arrived at the home I was confronted by her on-duty nurse Ruby who was very gracious to me. We both worked through the red tape together for this was her first time experiencing a situation such as this. I reached out to the society and I was transferred to a Tarra who began the process and she walked both of us through what to do. Thank you to Tarra with the society. We got mom from the Nursing home to the Homewood location with the help of Pastor Benjamin "Ben" Wind who took my mom to the Homewood IL location to be placed in the morgue freezer. After that, I did not really have to do much more but finalize all arrangements and payments and walk through the final process. Our family requested a Viewing and on Wednesday, May 3, 2023, after all was complete we said our last goodbyes to Mom. Everyone out at the Homewood IL, location was just outstanding. A special Thanks to funeral Director Michael Delegatto and his team for outstanding work with made our family feel pleased with Mom for she looked like she was sleeping. With the clothing that I choose and the makeup, Mom was beautiful! Last but not least, the team member to whom I will give the most praise and credit is Ms. Cindee Towns, who works out of the Hyde Park 55th Street, location. Man, I do not know what I would have done with her. From day one when Mom told her 5 years ago what she wanted and how until today when I picked up mom final remains inside the urn she picked out. Cindee was with me every step of the way. She guided and lead me through this difficult time and kept me encouraged to know I was doing everything correctly. Cindee met the rest of my family at the Viewing and spoke with each of us with words of kindness and sympathy. She maintained consistency throughout the entire process up until today May 10, 2023. Cindee Towns you are the greatest and our family THANK U! "Excellent Customer Service Award". "CINDEE TOWNS!" The Family of Nellie Ruth Thompson Thanks the Illinois Cremation Society! Michael A Williams (oldest son) (POA)

The locations listed on the website are not open 24 hours. The answering service is available 24…read morehours. I don't know why this business would deliberately mislead potential customers who may be experiencing emotional turmoil.

I attended a funeral service here for the first time, and they did a fine job for their client and…read moreus guests. They have a spacious one floor operation (i.e., their lounge is on the main floor) and a relatively modernized, cozy, and comfortable interior. There is one funeral parlor room and it was spacious with comfortable seating. The burial for our Chinese family friend was held at the usual Mount Auburn cemetery in Stickney. They have a decent size parking lot, but if it is filled, they (or the enforcers I'm told) allow you to park in the street for free as long as you have an orange funeral sticker applied. This area is set up with the usual metered street parking otherwise. Another nice touch for those attending the burial service is that while the service is going on, they remove the orange stickers off your car for you, and I appreciated that because they applied 4 of them on my car. I also spoke to the current director Michael Coletta (and there are probably several generations of them), and who was a personable fellow, and when asked he told me they do about 25-30% Chinese business. Anyway, I found them to be a good competitor to the better known Dalcamo Funeral Home in the area, and competition is a good thing for us consumers.

It is a very stressful situation when a family member passes away. One of the easiest decisions was…read moreto make arrangements at Michaels Coletta Sons Funeral Home. Several of my family members had services done at their location and they are so reliable, sincere and adaptable. This establishment makes sure everything is perfect down to every little detail. Even asking if we wanted to change the temperature of the room, dim the lighting or change the volume of the music. The Mangione family would like to sincerely thank all the staff at Michaels Coletta Sons Funeral Home

We can't thank Felice Pomierski enough for her kindness and professionalism in helping our family…read morewith the arrangements of our loved one's services from obtaining a grave site, choosing a casket, to arranging the church service at beautiful St Mary of Perpetual Help next door. Pomierski's is stunning, a jewel carefully crafted of stained glass and wood. A lovely chapel, comfortable chairs for family and friends, a separate room with plenty of seating for coffee and small meals. A family in the downtown area of Chicago, south side, or even north would be well served to choose Pomierski's for a service for their friend or family member.

Even funeral homes deserve to be reviewed on Yelp.com…read more In this case, Pomierski & Son Funeral Home is a timeless gem to behold. I just happened to stumble upon Pomierski & Son Funeral Home while delivering funeral flowers for a very old friend of mine, whose brother had passed away. I was greeted by Felice, one of the owners that helped me with the flowers I had brought for the wake. She was a lovely, kind and a very professional business lady. Immediately, I felt welcomed by one of the owners, even though I was only a vendor coming in the rear entrance with a floral delivery. If someone is this kind at the back flower delivery door, just imagine how empathetic and wonderful they must be to deal with if you are a bereaved family member. I can just tell, this place treats its customers very well and regards them highly. So, after delivering the flowers through the back... I went in the front door to pay my respects to the family of their deceased brother. After speaking with family members, I became so overwhelmed at the true beauty of the interior of this funeral parlor. My eyes were taking in all the glorious, well preserved woodwork, stained glass, sculptured plaster treatments dating back to before the 1920's. I was just amazed at the mint condition and the care that this funeral home has taken to keep all this fine craftsmanship of skilled artisans, whose trades have probably long disappeared, in such an extraordinarily flawless manner. I was struck with awe. I can't imagine a soul, not appreciating the architectural majesty that this unsuspecting funeral home has preserved for all of us to behold to this very day. Anyone with the least bit of respect for the past, surely would appreciate such a treasure as not to disrespect its place in time and history. I must compliment this funeral home for holding onto such a gem without giving sway to the many trends and fads of past decades. The calls to remodel and modernize over the years, must have been plentiful. For in such logic, all of this fine quality workmanship, in impeccable condition would have been destroyed forever. Thank you!... Pomierski Family for preserving history. Felice was so nice to talk with me further, at length, inside and point out the hand carved angels that are part of this unique interior. The angels are her favorite touch, I can tell. I would have taken pictures but with a wake in progress, I could not have done so. I will be back.... to visit and take a few photographs of this remarkable and very functioning funeral home in the heart of Bridgeport. What a breathtaking find! If you're gonna go anytime soon, check out this funeral home and go out in style! Pomierski & Son Funeral Home is a fabulous funeral home to behold.

Pros: - Location…read moreproximity to the city - Good size parking lot - Immediate scheduling availability for an unexpected death - Nice room ambiance with privacy -TV provided for photo slideshow Cons: - No speaker system, not even a basic one. That means if you have more than 30 people and need to stand more than 20 feet away from the speaker, you won't be able to hear anything. - Visitation hours were set for 3pm to 8pm. However, the night of, the staff said the food area downstairs is closing at 7pm and no food is allowed upstairs. We were so confused and scrambled to put the food away while there was another hour of visitation left. Many helpers went without refreshments because of that. What? - The morning of the service, we set out the refreshments again since we had so much left over. Without communicating to us, they packed everything up and said we were not allowed to use that area anymore. - Our sister was 42. She didn't have white hair when we said goodbye to her on Monday. When we saw her at the funeral home on Friday (four days later), her hair had prominent white patches, making her look much older than she was. We asked the staff if they could please help turn the hair black (use mascara? dye? paint?) and he ARGUED with us, saying it is what it is. At the end, he said he'll see what he could do and it only improved minimally. - White gloves were NOT provided for pallbearers. They also had to actually lift the 400lb+ casket down a few steps. - The person leading the pallbearers down the hallway at the cemetery was practically speed-walking. The pallbearers were told to "keep up." What the heck? - At the cemetery, we wanted to spend a few minutes saying goodbye to our sister but we were told to quickly walk by the coffin and exit to our cars. Our entire group had less than five minutes inside the cemetery. We didn't get to put flowers on her coffin let alone spending a private moment with her. Conclusion: We felt rushed every step of the way. The general impression we had was that the staffs at Dalcamo wanted to get the job over with. If you can't empathize with our grief, maybe don't work in this industry anymore. One of the staff was wearing a pretty orange-peach top like it's just another day at the office. Complete disrespect and disastrous communication, ruining all the most important moments for us. Plus it was the most expensive place that nickeled and dined us. Will not work with them again.

I've actually attended services at this funeral home several times over the years, and they've…read morealways done a satisfactory job from my guest point of view.  Parking is easy, as long as you're not last-minute, and as usual, the organization of the funeral procession to the cemetery went without a hitch today.  They smoothly handled a pretty large gathering today, maybe 200 folks.  Today was the first time though that I personally realized their long-time competitor Bowman Funeral Home is now closed (and I don't know as of when), so Dalcamo is now the only funeral home located in Chinatown for what that's worth.

The absolute worst experience ever. Over charged for services that were not rendered, wrong name of…read moredeath certificates, blurry pictures, and extremely unprofessional. They did not show any empathy for their wrong doing. This is not the profession where I will do better next time is acceptable. Please for the sake of your loved one and yourself seek a different establishment you'll save funds and peace of mind .

I was thrilled to find a female-owned funeral home that offered Aquamation (water-based cremation…read morethat is better for the environment) when I needed to make arrangements for my mother, who was in hospice. Angela Anello was there for us every step of the way. She is kind, professional, skilled and a great communicator, not only with us but with the cemetery where she was interred. Would use her again in a heartbeat, or perhaps a lack of one.

Angela is a compassionate and understanding funeral director. I used her services for my mother's…read moreburial, and she is the consummate professional. Her communication skills are exemplary and is always available for any concern via phone call, email or text. I would highly recommend her services.

I'm very disappointed with the phone call that I had with one of the employees. The lady that spoke…read moreto me was very rude when I was asking a question. Now I'm uncomfortable to attend my aunt's funeral next week because I do not want to run into her there.