You people referred me to Heights Cremation to do my father's cremation. That place was lower than…read morea junkyard and had I known I wouldn't even have sent my cat there. When the news broke you didn't even alert me to say what had happened. If you knew how lowdown dirty and raggedy that place was and you still referred them to grieving trusting people may God have mercy on your soul.

It truly pains me to write this review but I do it with the sincere hope that the owners will use…read morethis feedback to improve their service in all areas. I was in town to help a family member complete the arrangements for her mother's funeral. Staff was told multiple times that we had not planned a funeral sevice before. But, from the 1st meeting that I attended I got an uneasy feeling about the level of service she'd receive. There is no continuity of care with staff. Too many different people to deal with when you're grief stricken. This resulted in fractured or downright miscommunication. Timelines were unclear adding to stress. Questions we had were often meant with blank stares. I could write a book about everything that went wrong or was mishandled but don'thave that kind of time. Suffice it to say, this business needs to level up their front-office professionalism and processes. They need to understand that families are grieving and at their weakest point. And, just because someone has attended funerals that doesn't mean they know the ins and outs of planning. This is THEIR business. It should run like a well-oiled machine. Now for the positive. Although the obituary needed a lot of re-work over 2 days the printer (who we had to insist on speaking wirh directly) was easy to work with and went above and beyond to get it right once she understood what was needed. She is the reason I'm adding a star. Otherwise it would be 1 star.

My mom was taking great care of. I thank God that she looked so natural. My mom was not big on…read moremakeup and they made sure they placed as little makeup as possible, leaving her looking like herself. They gave her a manicure and pressed her hair to her favorite style. Very respectful staff and sympathetic to not only our needs but our feelings in our time of need. Very responsive to any questions we had and kept us in the loop of all movement with my mom. Limo was on time despite us living outside of the state. Very respectful and caring limo driver. Spencer came to the wake and funeral to make sure things were tp our satisfaction. The Leak family took Excellent care of our family. I definitely would trust them again with my love one. Excellent service!

I would never send even my enemy to this funeral home. Very unprofessional and communication is so…read morepoor. It took them to the time of our service to tell us we don't have a minister.

AA Rayner funeral home provides tremendous services for families in their times of grief. The…read morequality of the work and cleanliness of the facilities is second to none.

Went for a funeral the free parking is limited so arrive early. Spacious room, for three service…read more Space between the pews are small for the center chapel. Don't know the cost.

I have been walking through Oak Woods Cemetery for many years, and the new folks in charge are…read moremaking this cemetery beautiful again. The area is cleaner, improved landscaping, everything looks so much better. It's a beautiful and historic cemetery.

I left a one star review 24 days ago. Management did reach out to me and invited me to leave my…read moreinformation with Ms. Erica D. I have left several messages for her in the past For some reason, I thought this time would be different since Management got involved, but I see that it is not. My mother had a message for (Ms.Erica D.) This message, I believe, would work out the problem that my family is having with Oakwoods but no one will call me back to get the message. Never mind posting! Try picking up the phone and calling 312-480-8804. Everybody is not well versed in technology. Patricia Alexander

The service was unacceptable. I had a memorial service for my husband and everything went wrong. It…read morestarted with the facility being extremely dated and room was not prepared when I got there and they sat my husbands remains were placed on an old poker table throughout the service. The bathroom was filthy before, during and after the service. The printing service literally charged me to send the obituaries to another​ printer, and thw obituaries were done very poorly. I would not recommend taylor funeral homes to anyone. What they have done a hoorible job. I would not recommend Taylor Funeral Home to anyone.

I see these reviews and am totally shocked by the one star and horrible remarks. Our family has…read moreused Taylor since 1985 with my Grandma. Next there was my uncle in 1998, and my sister in 2010. Now my dear Mother has relocated to heaven and we are using Taylor to prepare Mama, as the services will be at her church. So we met with a truly wonderful and helpful gentleman - Mr. James Sandifer. He was amazingly compassionate and helpful. He walked us through the process, gave advice, communicated with us constantly, and was simply our guide and support through the process. We then spoke with Mr. Allen, who also was extremely kind and compassionate. His role is to oversee the funeral cars. He was very kind and empathetic - truly caring. Then Mr. Townsend, who prepared my Mom. He called yesterday to offer condolences, and to let me know that he finished preparing my Mom earlier than planned. He then told me that she's beautiful. When we arrived today to see my Mom, both Mr. Sandifer and Mr. Townsend were with us and offered tremendous support and compassion. My Mom looks angelic ... perfect. The casket Mr. Sandifer helped us select is perfection - very feminine and ladylike - like Mama. The job they did was in excellence, and they made us feel really special and they cared for my Mom with extra kindness. Thank you all so much ... so very much. You have been there for our family consistently over the years, and you've always done a job that is above and beyond. Thank you so very much ... you have no idea how much we appreciate you! God bless you all ... as long as you're there, you are and will be the choice for our family. Thank you over and again! Tracey Marshall

My father died two years ago and while everything has been paid for he still don't have his…read moreheadstone at the cemetery. We make it too hard to support our small black business when services paid for is never rendered. This has been a God awful experience. No one should have to go to through what my family has experienced to get a headstone over a gravesite of our lifeved one. SMDH Lisa P.

I paid $3500 for my father tombstone in full March 2024. It is now December 2024 and Burr Oaks is…read moreno longer accepting tombstones this season. I cannot receive a call back nor any updated information. The owner has been giving me the run around for nine months. This is ridiculous and my fathers birthday is coming nine months after purchasing his tombstone without any identifier and his gravesite. Any recommendations on how to get this rectified? I can't believe this has happened to us.

I'm very disappointed with the phone call that I had with one of the employees. The lady that spoke…read moreto me was very rude when I was asking a question. Now I'm uncomfortable to attend my aunt's funeral next week because I do not want to run into her there.

This is probably the best funeral I've ever visited. My aunt and cousin had their funerals there…read moreand they were both services for royalty. The way they conduct the services are so elegant and personal. They decorate so beautifully it's like stepping into heaven with your loved one. I highly recommend Golden Gate to anyone looking for a fantastic affordable ceremony.

The GoldenGate Team is phenomenal, Person by person their greetings were warm and caring. The…read moreprofessionalism was on point and expressed with simplicity. They did an excellent job with my brother remains, He looked "alive" The Presentation was so heartfelt and the closing, even the more. Weeks after the Homegoing, they are still reaching out to me with well wishes. When I say they are awesome believe me, They are... Thank you so much Mrs.Crystal, you lead an awesome team.