The owner , Bernice Davidson, was kind and helpful until I had problems with my trip to Spain and…read morePortugal. As soon as I had problems with my room request , she referred me to the 3rd party she booked and I did not. When we encountered downpour rain in Portugal,& did not want to tour the cobblestone city and found walking slippery and unsafe, she became argumentative and would not even involve herself in alternative booking solutions. I had spent well over $40k in bookings with her and she would only refer to an itinerary contract she sent as binding . I've had many travel excursions change bookings and find alternative solutions due to weather. She would not.

I have to say I am extremely disappointed in my experience with Marianne at this travel agency. She…read moredoes not return calls or emails and when I go there in person she is always saying the computer is down. I booked a trip and she lied and said it was charged on my card and I kept asking for the statement and remaining balance for weeks and then after numerous emails and calls she charged my card like two months later and blamed accounting. I lived in Madison for years and will never use this travel agency again. I usually just find trips on my own anyway. If I were her manager I would question her ability to perform her job. Stay away from here and book on your own as it is not worth the hassle deAling with her, I am sure she is a good person, but not good at this job.

We dealt with two staff members who displayed the highest level of professionalism and courtesy…read more We wish to pay particularly high compliments to Klaus, on the Flight Reservation Team, who has the patience of a saint. Thank you, Klaus. And also to Chris, on the Car Rental Team, who was very efficient in addressing our concerns and polite throughout the entire contact. Both men were polite and humble and did not ask for or expect this review. We feel duty bound to file this assessment for the excellent service they both provided. Most sincerely, Peter & Mary R

‼BEWARE: FRAUDULENT COMPANY, - ADVERTISES FARES THAT ARE UNAVAILABLE AND STEALS YOUR MONEY. STAY…read moreFAR AWAY. One star is too good for this company. They are a fraudulent scammer company I wish somebody had warned me about this company and they need to be shut down. This has been the worst travel booking experiences I've ever had. I was charged over $2,300 for a flight that they never even issued a ticket for. After taking my money, they kept giving me excuse after excuse and could not provide the service they advertised. When I asked for my money back, they suddenly told me it could take 7-14 working days to refund me -- even though THEY were the ones who failed to issue the ticket in the first place. Every time I reached out, I received a different story, more delays, and absolutely zero accountability. No legitimate travel agency should charge your card and then fail to deliver the ticket you paid for. Customers deserve transparency, honesty, and immediate refunds when the company cannot provide the service. Based on my experience, I cannot recommend this company to anyone. If you value your time, your money, and your sanity -- book elsewhere.

Samantha planned an incredible trip for our multi-generational family -- everything was perfect,…read morefrom accommodations for our infants to thoughtful touches for my 95-year-old grandma. She truly thought of every detail and went above and beyond to make it seamless. This wasn't my first time working with her, either. I first connected with Samantha when I traveled to South Africa to follow my (our!) favorite band. Even though she wasn't able to come -- and I know she had major FOMO -- she was genuinely thrilled for us. There were a lot of us who booked through her for this experience, at all different price levels and budgets, and she made it effortless for everyone. She handled every detail flawlessly, from transfers and hotels to an unforgettable safari and visits to the winelands. We spent three amazing weeks there, and I cried ugly tears when it was time to come home! I told her I needed another trip within a year, and as soon as rooms opened up, she was already on top of it -- without me even asking. Samantha is truly the BOWA (Best of What's Around)

HIGHLY recommend Allison for your next Disney trip! She plans everything for us and is always…read moreorganized and on top of everything. She's the best!

From the owner: Free Disney or Universal trip planning! I take care of all the details for you: help you narrow…read moredown where to stay and which tickets to get. I also secure your dining reservations, book your airport transfers, help get you set up on the app, help you figure out lightning lanes, etc. I’m available for every little question that pops up before and during your trip! I’m with MickeyTravels- A Diamond-level Disney Travel Planner (the highest distinction Disney gives out), so you’re in great hands! As a local Chatham, NJ mom I know how busy life can get - let me make planning a trip easy for you!

A very well run and professional business. I would not hesitate to use their services to get to…read moreand from the airport or whatever your needs may be.