Disgusting, we went to Alanya Türkiye 5-star hotel but the local guide (Vladimir) is not interested…read morein anything, the day before departure he didn't even answer our phone to find out the departure time, we left on our own by taxi.

Terrible. They put us on indirect flights instead of nonstop, which caused all kinds of drama on…read moreour trip, both departing and arriving. We almost missed our connecting flight on the way to Israel and the airlines cancelled the final leg of our trip home, which meant that we had to drive for 8 hours after being up all night for our 15-hour flight and then waiting on the runway for an hour when the customs office wasn't open yet upon our arrival. Coral probably made a few extra bucks by putting us on indirect flights, but at what cost to us, their customers? A HUGE amount of inconvenience for those of us with the cancelled flight. Our trip was great due to the tour leaders, bus driver, and tour guide. But we received NO support from Coral when we needed it. When we tried to communicate with them, we were met with silence. They also did NOT honor many of the special requests made before the tour even began, which was less than helpful. Our tour leaders also said they were not supportive and helpful. Very disappointing. I would NOT recommend them and will NOT buy travel services through them again.

Fantastic service! Applied for a Chinese tourist visa and received it within 11 days (regular…read moreservice). The processing fee was $40. Anyone who has applied for a tourist visa knows that one should not attempt this themselves. Elton had all the forms ready and sent them via email. He seemed to be very knowledgeable, easy going & speaks both English and Mandarin (maybe other languages as well). Definitely would recommend him. The agency seems to offer a variety of travel services.

Best service in Chinese visa application. No need to go to the Chinese Consulate…read more Very helpful staff.

I booked a private car through My Limo in East Hanover, NJ for a special night out in Manhattan --…read morea Michelin-star dinner that I had planned well in advance. Their website clearly advertises a limousine or Lincoln Town Car experience, so I expected something along those lines. Instead, a Tesla showed up at my door an hour and a half before our prepaid dinner reservation. While the driver was polite and professional and the ride itself was pleasant, the overall experience was not what I paid for. I was charged nearly $200 for what felt like a basic ride I could have booked on Uber for half the price. When I complained, the company told me this was "standard" because they outsource rides to third parties -- something I was never informed of beforehand. To make things worse, their idea of making it right was offering me 10% off the base rate -- a grand total of about nine dollars, which is less than what my latte costs me daily. That token gesture only underscored how little they value their customers' experience. For anyone expecting a true luxury or private car service, be aware that what's advertised may not be what you get. Transparency and honesty matter, especially at this price point. If you're looking for a reliable high-end experience, I've had much better service with EmpireCLS, who actually deliver what they promise.

First time hiring My Limo and found their drivers, Jimmy (on the ride into NYC) and Joaquin (on the…read moreride back to Jersey) we're impeccably dressed, engaged in friendly conversation and most importantly drove responsibly arriving and departing as scheduled. Highly recommended.

Omar arrived early, texted to say he was there and - for an early ride (7:30AM!) - was quiet and…read moregot me there on time. Second time with Knight Riders and won't be last

Once again, they have provided excellent service for me. Never can brag enough about a company that…read moretakes pride in customer service! I had to take an emergency flight out and took care of me without a flaw. They even had no issues in rescheduling when my flight was canceled. Kudos to Knight Riders! They're my go to and should be yours!

Used Lux for the first time on Monday 6/18. Was picked up by Mitch. He met me on the terminal…read moreconcourse level at the escalator where I couldn't miss him. Had a quick and comfortable ride in a new and clean black suburban. I plan on using Lux for all my business and personal needs going forward.

They started out wonderfully, we used them for 5 or 6 years years before the service became…read morecompletely unreliable regardless of how many times you confirmed the pick up or drop off with them. Their drivers are friendly and courteous and good drivers. Unfortunately, there's something amiss with scheduling.

I have used this service many times over the years for airport trips and trips to NYC. Always on…read moretime. Courteous service. Safe clean vehicles. Highly recommended.

Relaxing Reservations is FANTASTIC! Emily is very knowledgeable as she travels extensively. I've…read morebooked several trips with her and they've all been flawless! From departure to return, every detail is covered. So many people think using a travel agent is expensive - it is NOT. Their prices are the same if not better and they do all the legwork finding great destinations, accommodations and prices. And Emily is super responsive so always a human to speak with. My travel agent for life!

Regarding Tom Nero's response to my post from late June, Tom should pay attention to his client…read morewho was left standing at a check in desk (in a foreign country no less) and whose client then had to wait 3 days until his agency sent confirmation of the reservation. Tom's attempts at scapegoating others for HIS agency's negligence is appalling. In addition, Tom should not make offers of compensation when he has no intention of keeping his word - his failure to keep his commitment and then duck & doge my follow-up calls (that he now spins as harassment) is over the top. I was well within my right to alter MY vacation plans 2 days prior to departure (not 24 hrs as Tom indicates, a mistruth). The fact that I remained at the resort and used the resort's facilities are moot since I was SUPPOSED TO BE at the resort...such a comment by Tom is absurd and laughable. Resort personnel were gracious to make a room available when in fact they had no paperwork/reservation from Avenue Travel. Not only did Avenue Travel put me in an embarrassing position at the Resort, but my humiliation continued as I had to stop by the front desk for 3 consecutive days to inquire if Avenue Travel processed the reservation. Having to do this impacted 3 days of (what was supposed to be ) my relaxing 7 day vacation. Upon my return home, I contacted Tom. He was apologetic, committed to monetary compensation and provided his cell #. When he failed to follow-up with me, I placed calls to both Tom's office/agents and then his cell...interestingly, my calls and messages went unanswered until I placed calls to him from another number). Tom copped attitude, reneged on his offer of compensation using the excuse that I "didn't book a cruise through his agency several years ago"....as if that has any bearing on his commitment of compensation for the embarrassing position I was put into. One could argue that Tom seemed to be engaging in some vengeful tactic. Tom, as the owner of Avenue Travel, has taken no responsibility for his agency's mistake. If there was some accounting issue as he claims, that issue was at their feet, not mine. Moreover, I am not aware of 5 office staff involved in my reservation (and if there were, it goes to show his office's incompetency in needing that much staff to handle one reservation). I can understand oversights occurring; however, I expect that oversights are compensated for when a client's vacation is impacted. My choice of using Avenue Travel was clearly a mistake and it turned into one problem after another. Mr. Nero and his partner would surely benefit from a Customer Relations seminar, and sadly, he doesn't seem to comprehend that their customer's experience can be the best or worst advertising. Coincidentally, I sincerely question the positive reviews written after my initial post.

Great to deal with nice people! They handle all of my travel needs ! Dawn is very nice professional…read moreand very knowledgeable!