NO TICKET, NO TOOL!
What a find! I have a pricey Porter-Cable brad nailer that jammed upon first use. It took me a ton of googling, emailing and calling to get DeWalt to honor the warranty, but the upshot was that United Tool is an authorized DeWalt / Porter-Cable repair center.
Although United Tool is located in Hialeah, they are on the outskirts, so while one gets to experience the creative zoning and independent street grid & naming conventions unique to the city, a trip here does not require a passport or teleportation device. Bonus - they are located near the San Pedro Pet Supply & Botanica, so if you need to do some santeria on your dog AND you need a tool, you're covered!
It was easy enough to find with GPS and they have a few dedicated parking spots along the side of the building. The store is small and covered in peg-board, just like your dad's garage workshop from the 1970's. The gent behind the counter, Henry, explained that they were having an issue getting paid by DeWalt for repair work, so they would send the tool out. I got a ticket in exchange for turning over the nailer, and was admonished, both by Henry and by the copious signage inside that NO TICKET, NO TOOL! I made sure to secret that golden ticket in a safe place!
Just about two weeks later, I got a call that my nailer was ready for pickup. Frantic excavation of my office ensued to locate the ticket before I set off for the pickup. It works like a charm and I couldn't be happier to nail stuff down to my heart's content.
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