I had read several negative things online about United Tires, but here is my actual experience. I drive a 2026 Tesla Model Y, and my rear driver-side tire punctured twice within 6-7 months. The second puncture was only 8 inches away from the first--just bad luck, I guess. I went to Pep Boys to have it patched, but they told me they couldn't do it because the two punctures were too close together. They quoted me nearly $450 to order and install the original tire, a Pirelli Scorpion MS. I wasn't sure what to do, so I told them to order it, but I decided to search online for other options in the meantime. When I got home, a friend suggested United Tires. I found a new Pirelli Scorpion MS on their website for around $200, tax included. Initially, I didn't believe it and was very skeptical. After doing some research, I learned that while United Tires mainly sells used tires, they also sell new ones. I contacted them to verify the condition and the DOT date; they confirmed the tire was new with a DOT of 3325, making it about 8 months old. I placed the order, and the tire arrived via FedEx within 4-5 days. It didn't have any packaging--just the tire itself with the FedEx and United Tires stamps on it. I took the tire directly to Pep Boys to see if they would install it. They scheduled me for the next day but warned me that the tire had to be brand new. I assured them it was. Upon inspection, the tire showed no damage: the internal sound-absorbing foam was clean, the factory stripes were still on the outside, and the treads were a perfect 10/32. Even so, the clerk at the desk saw the United Tires label and told me that since the company mostly sells used tires, the shop might refuse to install it. I went home and removed all the shipping stickers from the tire. When I returned to Pep Boys the next day, I waited an hour for the installation and this time, no one said a word--most likely because I had removed the stickers. It has been a week now, I've driven about 200 miles, and the tire hasn't displayed any issues. One thing for Tesla owners to note: my car initially gave a "Tread Depth Low" priority notification and felt a bit jerky on Autosteer because the new tire was taller than the worn ones. However, once I went into the Service menu on the touchscreen and performed a wheel calibration reset, everything smoothed out and the alerts disappeared. I can't speak for their used inventory, but the new tire I received was solid. Pep Boys and other retailers were charging double what I paid at United Tires. I suspect the price difference exists because many new Tesla owners immediately replace their default tires with specialized ones, creating a surplus of new stock for Florida drivers like me. It was definitely new and saved me a lot of money. Just my story. Cheers! read more

I brought my car in to replace a tire and when they were done my tire sensor no longer works. I bought the car back and talked to one of the managers named Tom how promised if I bring it back on Friday before 1:00 PM they would make sure I am satisfied. Left work early so I can take the car before 1:00PM and they took the car in then he gave me the expert news. He said the sensor was not broken by them therefore I have to pay for it. This guy does not belong as a manager anywhere near a tire shop. He greets people with this shit attitude then changes his mind about fixing something they broke. I will never ever set foot in this place again. My car is a Mercedes C300 Black just to make sure he knows who wrote the review. I wish there was a place for 0 starts and I would have gave this place 0 stars. read more

I brought my car in to replace a tire and when they were done my tire sensor no longer works. I bought the car back and talked to one of the managers named Tom how promised if I bring it back on Friday before 1:00 PM they would make sure I am satisfied. Left work early so I can take the car before 1:00PM and they took the car in then he gave me the expert news. He said the sensor was not broken by them therefore I have to pay for it. This guy does not belong as a manager anywhere near a tire shop. He greets people with this shit attitude then changes his mind about fixing something they broke. I will never ever set foot in this place again. My car is a Mercedes C300 Black just to make sure he knows who wrote the review. read more

BEWARE THEY ONLY WANT YOUR MONEY!!! Bought the tires, size 275/55 r20, on Feb 10, 2026. After installation my truck ABS triggered. Took the truck to the shop for diagnostic and repair. Parts were back ordered and scheduling for repair was backed up. My truck was held for 2-3 month. After my truck got repair and paid about $2,000 in repair, i was notified by the technician that the ABS was caused by a wrong size tire (275/60 r20, which was the set i recently bought. Contact the shop directly and they would not exchange or refund as they consider the tire "used". The tire got less than 50 miles as it trigger the ABS after a few miles of driving back home. Currently left with a useless tire and have to buy another one. read more

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I ordered 2 tires. When they arrived, one was badly chaffed. I was1st offered a $7 credit, then $10, which I responded to as an insult. they should be responsible for whoever inspected the tire. When i said that the tire was only worth 3/4 of what I paid, they responded that would be $71.37 and that they were only willing to refund $50. A real cheesy way to handle customer service, to say the least. Stay away they do not stand behind their product, and apparently their inspection process is flawed. read more

I ordered the tires a person calls me and asked me if I want tires shipped or if I want to pick them up because I'm close I agree I am like 20-30 minutes away I can come pick them up what time tomorrow 9:00 a.m. do you want tires to be installed since are you going to be there yes that's fine I want tires to be installed I come there 9:00 a.m. I confirm I wait 1 hour for them to tell me that the tires are not there and they're waiting for FedEx to ship it today what's the point to ask me to pick them up if they are not there, and the cherry on the cake is 10% off of my order. Horrible. Discount Tire is miles in front of this place read more

Quality service, FAST & FREE shipping, and the tires have been just as described and the noted tread depths has been true. And the prices are AMAZING. If you have a question they respond fast. Great experience, time after time. read more

I just got another 'like new' pair for our dear old Saab. Got a bad flat and the other side wasn't that good. What would I do without utires? read more

United Tires - Swapping a bad flat for a nearly new tire! - Tires Near Me - Chicago, Illinois

Bought what was advertised as a brand-new tire and received one that had already been patched. That alone is unacceptable. What really pushed this over the edge was their so-called solution. I was told to return the tire via FedEx, despite the fact that my vehicle can't be driven without it. Should I take an Uber there and back with a tire?!?! I had a replacement appointment scheduled and commitments this weekend, and now I'm left either scrambling to rent a car or eating the cost of their mistake. Sending a repaired tire as "new" and then shifting the inconvenience entirely onto the customer is not customer service, it's negligence. I would strongly recommend looking elsewhere unless you're looking to flush money down the toilet, whilst being struck with a migraine. read more

United Tires - Tires Near Me - Chicago, Illinois

I've never considered buying a used tire before; however, after a car meets curb incident, I needed a replacement and the blown tire was no longer available. Google led me to United Tires and they had what I needed at a reasonable price. The replacement was installed after passing my mechanics inspection. The tire looks good to my layman's eyes, is exactly what I wanted and is close to the wear level of the other three. We've driven it for a couple days now and we're happy with the results. read more

I bought a brand new tire from them as advertised on their website, and was sent a used tire with about 60% tread left. After sending them photos to confirm, they offered me a $65 partial refund for the inconvenience, which I declined and wanted to ship them their tire back and get what I originally wanted. I shipped it back the same day I received it. Once they received it, they accused me of sending them a different tire, saying that the original tire they sent was a brand-new one. They said that their tires have a specific marking (which this one apparently did not have) before sending them out. Well, if their employees actually inspected the tire like they said they did and put the markings on it, then they would have sent me a new tire in the first place, and there would be no problem. They basically robbed me of $334 and won't do anything to make it right because their own employees failed to do their job correctly. This was my second and last time ordering from them. I had no problem the first time, so I thought I could give them my trust. Super shady and scummy company, DO NOT ORDER from them. read more

BEWARE! Company knowingly sells defective tires! Not only is this dangerous, but so so shady. And having people that do not speak English as their first language on customer service is pretty dumb. Only offering a refund if you remove your negative review. Not happening read more

United Tires - Tires Near Me - Chicago, Illinois

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The tires are truelly a great value but the website has posted in several places that the used tires come with a 1 year hassle free warranty which gave me peace of mind when I made my purchase of my set of run flats nearly a year ago So my rum flat goes flat by way of blow out and I comtact Ut to see about a replacement only to find out that the one year warranty only covers tires you haven't mounted Who stores used tires for a full year honestly Warranty seems to be purposely misleading read more

I've had quite a few of our tires done here and also window tinting and I love how professional everyone is here and that they do a great job with fair pricing. I do wish they make it easier on their website to ship to a store location rather than having to make a phone call to sort that out though. read more

MY WIFE AND I COULD HAVE BEEN KILLED! * * * WARNING/DANGER !!! * * * Company knowingly selling damaged repaired motorcycle tires described as "new". Had one blow out while on busy freeway doing 80 mph with just 40 miles on it, and they said "Have a nice day!" when I complained. read more

United Tires - Tire sold as "new" arrived with repaired damage... then blew again after just 40 miles. - Tires Near Me - Chicago, Illinois

I ordered a tire to replace a tire with a separated belt. I didn't want to buy a new set of Nitto Ridge grapplers so I figured id grab one with similar wear and so the strain on the transfer case wouldn't happen. plus $2600 because of one tire hurts my soul. Any who, I found a Nitto on United Tires for a pretty good deal and matching tread depth and reading the website they mention the inspection process. Long story short I received the tire and what looked to be very large chunks missing from the tread blocks and also a 1 and a half ft slice less than an inch from the side walls. This is not hidden and could be mistaken. It was obvious and in no way should have passed any inspection. Not only that but the inner walls of the tires have 2 bumps indicating belt separation. This tire was obviously in an accident with impact on the tires. There inspection process Is not what they state and I was sold a dangerous tire that could have caused an accident. They want the tire back which is why I am writing this review in case they sell it again. Someone might actually install this on their 6000lb truck and hurt themselves or others. read more

United Tires - Tire sent - Tires Near Me - Chicago, Illinois

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I needed a replacement tire for my 2015 Subaru Outback after a road hazard punctured the sidewall. I went to a local tire shop and they put a used tire on just to save me from having to ride a donut. It was not the same brand and it was definitely not jibing with the other three Continental True Contacts that I still had. I was so happy to find a used Cross Contact with similar treadwear as my tires and at a fair price. Tire is on now and the Symmetrical AWD couldn't be happier. read more

United Tires has no integrity, no accountability, and no concept of customer service. They hide behind "policy" instead of doing what's right. I bought a set of two matching tires, sold as a single product. One arrived defective with a sidewall leak, making the entire set useless. Their "solution"? Replace one tire with a different brand (leaving me with mismatched tires) or refund both but only reimburse half of my installation cost because "only one" was defective. That logic is absurd. I didn't buy two individual tires...I bought one set. Both were installed together, and because one was defective, the whole set was worthless. I shouldn't have to eat half the installation cost for a product that was defective from the start (and I'm not even factoring in the extra cost to dismount and remount new tires). Their website proudly claims every tire is inspected and tested before shipping, yet clearly that's not true. Otherwise, how would a tire with a major sidewall leak pass "inspection"? They clearly just buy and flip tires without real testing. The most telling part of this company's low standards is that the person handling my case was their Chief Customer Officer, Brian Collins. How does someone with that title refuse to take responsibility or do right by the customer? I'm a repeat buyer too, but loyalty means nothing to this company. For the minimal cost of doing the right thing, United Tires would rather show no accountability, no ethics, and no respect for their customers. Save yourself the frustration and extra expense by buying tires somewhere else. Otherwise, you'll end up paying more to fix the mistakes they refuse to own. read more

I received 4 tires on time. 3 were in good condition and one had two patches in the middle of the tire, and I am now forced to use the tire with two patches in the middle of the tire as a spare. Not what I thought I was purchasing. This would have been a better deal if all the tires had no patches, but not this time. read more

I found united tires from a Google search. The website comes up as Utires.com. The prices were so low that I thought it had to be a scam. I chatted from there website and asked about a set of used tires. The representative said the ones I was looking at might be pretty low tread and he sent me a link to a better set. I asked how much shipping was (they are in Chicago and I am in California)...they said included in price. Hmm seemed too good to be true right? Well I took the risk on the better set and they arrived. Just the tires with a label on it, no box which is fine. They looked really pretty good. No visible problems or plugs. We haven't had them installed yet but I am pretty happy. This was one time that too good to be true was actually a good deal! Thanks read more

I have a feeling that nails and screws are drawn to me. Well, more specifically, to my vehicles and the tires on them. After spending an embarrassing amount on tires over the years, and faced with yet another flat tire (that was not repairable), my wife suggested I buy a used tire. I responded something along the lines of, "A used tire? But I won't know its history or whether I can trust the shop that sells it to me." Well, well, well... it turns out there is a company out there that sells used tires that in excellent condition and well-repaired - United Tires! My tires normally cost over $500 new. I found a like-new one on unitedtires.com that had 10/32 treadware and only cost ~$80! It took about a week for it to arrive to me in AZ from where it was shipped (IL, I believe). In the meantime, I purchased a new, but less expensive tire to use as a spare... and my ride was a bit bumpier than with the nicer and more expensive tire on it. When my tire arrived from United, the tire looked like new... so I took it to my local tire shop to install it (so it did cost me another $40 or so for that)... and now my vehicle drives like new again! Based on my luck with screws and nails, I will definitely be a repeat customer of United. *****FIVE STARS***** read more

Stay Away! Absolute scammers who sell you defective tires and refuse to stand behind their bogus warranty. Customer service is abysmal and their tires are garbage. You've been warned! read more

I ordered a Milestar 205/60r16 and had it professionally installed. I came back to my car later that evening and the tire was completely flat. I assumed it was a nail and took it to a tire shop. They showed me there was no nail, but a hole in the sidewall. I purchased another tire from that shop and contacted United Tire for a refund for the defective tire they sent. I spoke to Yuri, who asked for pictures of the DOT number. I went back to the shop, requested to see the tire, take pictures, emailed them and went home. Later, he stated that the DOT number sent didn't match the tire they sent me. Bull. I called and got Yuri on the phone. He stated he needs pictures of the chalk mark inside the tire. Now, I had to go back to the shop again, request the tire in hopes that they still had it, take pictures and send them. First, sending a defective tire is bad business. Second, I understand safeguarding against someone pulling a fast one. But it isn't the customer's fault that whoever fulfilled the order didn't record the right DOT numbers. Never again. Do better business. read more

United Tires - Hole in sidewall - Tires Near Me - Chicago, Illinois

Customer service is great. however there was an issue with the tires I ordered. 2 used Bridgestone Driveguard in great looking condition but unfortunately one tire was 11 years old and the other tire was 7 years old. the tire shop I took my car said the tires were too old and they couldn't install the tires. They told me they can legally install tires under 6 years old and with a certain criteria based on the condition of the tires. I called United Tires and explained the situation but they couldn't refund me the full amount back so I lost about $90 dollars and lots of time waiting for the tires to be installed just to find out they were two old. and on and on... I strongly suggest to check throughly on those tires before sending them to customers as it's a big problem and frustrating to have to deal online let alone not working after all the frustration. thank you. read more

Would not recommend! They send out defective tires. One of them had a hole in them. 2 had issues with the inner wall. The mechanic showed them to me and told me all 4 tires were unusable. Called customer service they didn't want to return at first then wanted to charge me 30$ a tire to return. It was some outsourced customer service rep in another country. I asked them were they certified in automotive and they said no. I asked them how they could tell me these tires were still safe to put on my vehicle. I said I was not putting my life on the line because of his recommendation that they were ok to use. Do not buy from here! read more

My tires came in sooner than expected which is great. And the tires were still in great condition. No problems on the road.

Before you purchase from them, please verify the date codes on the tire. I purchased two tires for my dad as he was going on a road trip at the end of the week they came in. He went to go install them and nobody would install them due to them being seven years old, but they looked good then it was a mission to have them picked up. They did send replacement tires however this postponed my dad's trip. I didn't think they would try to send seven year-old Tires. I was surprised as I've done business with them before was definitely very disappointed and a lot of time was wasted. One of the new tires had one crack in it however it held air so we used it. read more

I would have loved to give a 5 review because UnitedTires was quick, with free shipping, and their communication was great via email and on the phone - with genuine care & concern. Unfortunately, I'm giving only a 2-star rating because of how bad the order was messed up. Not just the first go around, but the 2nd go around as well I ordered 2 of the exact same tires, same brand, same model, same tire size and everything - but when I received them the tread patterns were different on each tire, despite them being the "same." I contacted support, they had me send one back, and they sent me a replacement that was supposed to match the tread pattern of the one I kept. I sent emails, pictures, and everything to ensure they knew which one I was keeping (that needed to be matched) and which one I was sending back. Despite all of this and them "checking" on their end to make sure they would send the matching tire, they sent me another tire with the same tread pattern as the one I just sent back. Now I'm on my third go around and I have to send back the original tire and have them send me back the one I just sent back to them! ‍‍‍ UnitedTires could definitely be a 5 if they paid more attention to detail on the tires that they are shipping out. P.S. I took the original 2 tires, with different tread patterns, that I ordered to Firestone to have a technician examine them and he advised me not to put 2 tires with this much of a difference in the tread patterns on my vehicle. Especially being an AWD vehicle, it matters! read more

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Beware Beware Beware!!!! This place is very dishonest and have shady shady people. Do not go here for any type of work. I had suspension done with them in March 2025. They supposedly put in a new rear suspension. Five months later I had some noise in the suspension and took it back to them. They told me this is a different car not the same one I brought in. They had a DIFFERENT vin number on the receipt. Btw I only have this car MKZ. So they with the vin number not matching their receipt justified that not the car they worked on. Some how I brought in different car with same make annd model. Also they told me this suspension is original so it was never changed. Basically they never did fixed my car. I'm a small limo business owner. This type of expense hurts my business. They charged him $979 and never did the work and basically made me feel like I was the in the wrong. Shame on them. These guys are crooks. Front employees and the managers are all crooks. Beware Beware Beware!!!!!! read more

Very accurate product description on the tire thread measurement. Price excellent Processing time very good Shipping very fast The only thing I didn't like is that one of the tires had a patch and these run flat are not supposed to be fix, once you get a puncture its supposed to be garbage read more

Don't EVER purchase used tires from these sheisters. They sell OLD tires ( older than 10 years old that aren't safe). They will not honor their tire warranty and deny they're selling defective goods. Check out the reviews from eBay. Their responses are laughable because they try to come across as a customer focused shop. Couldn't be further from the truth read more

This place scammed me. I bought a set of tires from them on eBay. They claim the tires are triple checked so on and so forth. I received my tires, 3 of 4 were missing the acoustic foam insert (Tesla tires). Then I finally had them installed and the next morning two were flat. How the hell are these tires checked even once? How can you not notice the giant foam pad that's in one of them, but not the three others? How can you inspect these tires and not notice holes and two of them? How is this company in business. just lies and false claims. read more

My mom referred me to United Tires. The quality and value of the tires were great! I will definitely order again in the future.

Horrible customer service I want to go to an appointment on my car and they charged me over $200 and on top of that he didn't even need alignment. The car was driving good for somehow. My car stopped shaking on the highway and they told me they need new suspensions, which she didn't make sense. I took it somewhere else. They told me that I didn't need an alignment that you only need new brakes and rotors and I changed my brakes and rotors and my car drives perfectly Fine. They did the same thing to my brother. He went for our oxygen sensor and they were telling him that his timing belt was messed up so he took his car to Mercedes and the only change the oxygen sensor. And they told me everything was good. They lied to customers just so they can make more money whole time the other employee told me that they ordered oxygen sensor for the car and that they were gonna put it on, but he told me to not tell his manager so they were just gonna put the oxygen sensor and charge me for a timing belt in labor so when I come pick up my car, my car would be good and it won't show no more codes after they change the oxygen sensor that's why he took it to Mercedes and said that the oxygen sensor is the only problem in the car, but they told the opposite first he said, oxygen sensor and timing belt and then they said the only timing belt whole time, the problem was oxygen sensor do not go there. They're expensive they're rude and unprofessional. read more

United Tires - Tires Near Me - Chicago, Illinois

The plus was that the tires I received were of excellent quality and in very good condition. The negative was that of the 4-tires I purchased, only 3 were delivered on time. For some reason one of the tires went from Chicago to Omaha and then on to Oregon before taking a few days to get back to Omaha. I reached out to Customer Service and they could not give me a reason as to why this occurred. While the tire did eventually find its way to me it was several days later, which caused me a significant inconvenience. While I would probably do business with United Tires again, this experience has left me feeling not 100% in this picture. read more

We order a 4 new tires through United tires In the amount of $1402 the service before we place the order was great everything changed after we receive the tires. The tires was used. they try to sell used tires for new ones and after that they told me we can refund you $200 if you want to keep the tires. One of them had a hole after I call them back required to refund me the money and take the tires back. They left me on hold for 30 minutes after that they hang up. I called them the next day, the same thing I asked for the Supervizor to get refund they were saying you're gonna get refund 7 to 10 business days after we receive the tires, which was completely bullshit because the tires we did not picked up at all from FedEx and they clearly can see at the tires was there. I already not recommend this website to buy tires Here are some pictures read more

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The tires I bought were in great condition . I would recommend you guys to my family. read more

United Tires review I bought two "used" only been driven once 10/32 tread tires. They arrived and looked brand new and even had the little rubber hairs on the tires. I took them to a local tire shop and had them installed. After installation the tire shop informed me that the tires were manufactured in 2018. So these tires are over 6 years old. Manufacturers recommended tire replacement and NHTSA is at 6 years so I basically paid for tires that I already need to replace. I called United Tires and they said they would refund my money and all I have to do is pay for return shipping. I refused and they told me there is nothing else they can do. At this point I'm out the money I paid, plus the money I was charged to mount these tires and United Tires wants me to pay more to make it right. They have great deals on new old tires that you will have to replace as soon as you mount them! I would use caution when buying from this company. Based on other reviews it appears that it's not uncommon for United Tires to sell tires that are well past their "use by" date! If for some reason United Tires takes a class on customer service and makes this right I will update my review. read more

United Tires - 2018 tire sold at the end of 2024 - Tires Near Me - Chicago, Illinois

Extremely happy to have found and worked with United Tires. got to tires we couldn't find anywhere else. Excellent price and shipped fast. We couldn't be happier! read more

Need to have a rational customer service base. Field problems should not be treated with ridgid aggravating policies. Not all customers are the same . Chain of command seems non existent. read more