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    United Taxi

    2.0 (81 reviews)
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    6 years ago

    They were almost an hour late and made my disabled aunt wait outside in the rain. Absolutely will not be using their service again.

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    16 years ago

    Online reservation worked. Taxi arrived a little early. Safe driver. A little residual cigarette smoke order in cab. I'd recommend them.

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    Ask the Community - United Taxi

    Review Highlights - United Taxi

    The world was buzzing about the Armenian Genocide and the march, but the taxis of the United Taxi Services were also buzzing transporting people for free.

    Mentioned in 2 reviews

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    Independent Taxi Cab Company - Serving Greater Los Angeles since 1977!

    Independent Taxi Cab Company

    2.4(347 reviews)
    3.9 miSun Valley
    42 years in business
    Locally owned & operated

    RATING: 0 on reliability, and 5 on customer service, for an average of 2.5 - 3.0…read moreThis is long because I want you to know the bad, balanced by the good. NOTE: I don't have a data plan on my phone, so I have no access to wifi when I'm out and about, therefore I don't use Uber or Lyft. I called Independent Taxi Company more than 12 hours ahead to make a reservation to be picked up at 2:30 a.m. to go to LAX. I heard the person groan. (Their hours, listed above on this page, say they're open 24 hours, so I don't understand what the problem is.) They told me someone would call me before they arrived. At 2:30 a.m. I had not received a call, and no one arrived to pick me up, so I called them. They said they were trying to find someone to take me. (Above, it says they have over 400 cabs in their fleet. What's the problem?) Beginning to panic, I hung up and tried to reach a friend at that ungodly hour, but his phone was turned off. I called Independent again, and they asked if I could wait an hour! NO! I have a plane to catch. I didn't have time to call around, so I jumped in my car and drove to The Parking Spot, near the airport, parked my car there, and took their shuttle to the airport. (I used their least expensive option, meaning I parked in uncovered parking on the roof.) When I returned six days later, I owed $179.12. I called Independent, and spoke to Leon. When I told him I would like to be reimbursed for that expense because, not only was I not picked up, but worse, NO ONE EVEN CALLED TO TELL ME THEY WEREN'T COMING, he asked me to email him a copy of my receipt from The Parking Spot, and he agreed to reimburse me. When I told this to my friends, every one of them was shocked and amazed. But wait -- there's more. A check was, indeed, mailed to me. Through the Post Office's Informed Delivery, I could see it was supposed to be delivered on April 25. I could even see a picture of the envelope. The Post Office never delivered that envelope to me. It is now May 11, and I still don't know what happened to it. I waited for over a week, and I even went to the Post Office to inquire about it, but they were clueless. Finally I called the accounting department at Independent, told them what happened, and asked if they could send a replacement check. They did, and I received it today. Leon and Independent provided OUTSTANDING customer service, as a follow-up to their poor service. Everyone thought this was a lost cause, but it wasn't. They did the right thing. I was wondering whether I would trust them when I need a taxi again, and then I realized, yes, I would, because I know if something goes wrong, I can count on them to take responsibility. Thank you Leon. On your part, you did a great job.

    Uber wanted to charge me 3x the avg rate from LAX to my hotel, which was 2 miles away from LAX. I…read morechose Independent Taxi because they were fair, they keep a consistent rate regardless of the seasons, and that I truly appreciate. I like these taxi companies because, unlike Uber, they don't illegally price gouge you because some conventions are in town. The driver that drove me had a minivan, and it was very clean, and he was very friendly and an excellent driver. Would recommend, especially since Uber illegally price gouges its clients during busy seasons.

    Photos
    Independent Taxi Cab Company - With more than 300 vehicles in our fleet we are one of the oldest taxi companies in Los Angeles. Call us at (800)521-8294 or book online.

    With more than 300 vehicles in our fleet we are one of the oldest taxi companies in Los Angeles. Call us at (800)521-8294 or book online.

    Independent Taxi Cab Company - Download our Mobile app at http://www.lataxi.com/app

    Download our Mobile app at http://www.lataxi.com/app

    Independent Taxi Cab Company

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    Go Ride - 9_GO RIDE Transportation_Luxury Limousine Experience.jpg

    Go Ride

    4.9(187 reviews)
    10.7 miEast Hollywood

    I researched a couple transport options and different car companies before settling on Go Ride as I…read moreneeded to transport 3 kids which all required a car seats as per California Law. Uber car seat didn't seem to be a reliable option and ride hailing services required a super far transfer to another pickup location. The bus was also triple the time to our destination near the cruise port. Go Ride was very clear about their pricing and they were detailed when answering a follow up question I had about pickup time which was fortunate as our flight ended up getting in 30 mins earlier than scheduled. Our driver, Oscar, arrived early to pick us up - I received an iMessage from him before landing using my airline's in-flight wifi - I was able to send him updates as we got off the plane and got our bags. He pulled up within 5 mins of my last message when we had our bags conveniently right outside the terminal. It was so easy I didn't even need to rent the $8 USD luggage cart and my kids didn't have enough time to complain about any wait. Oscar was really helpful with our bags and had all the car seats already installed correctly! All seats were facing the correct direction, solid, tight and the only adjustment needed was for the actual seat belts themselves to secure the kids. Oscar offered us bottles of water and we were off to the hotel. On the way we had a nice chat and he was totally OK with the youngest child crying for a bit while navigating LA's notorious traffic (he said it was light but to me it was busy). Drop off at the hotel was smooth and we tipped in cash for great service - he impressed us! Definitely would recommend to anyone especially families looking for a smooth experience getting anywhere from LAX airport. I will be using them again for future travel. Pricing: reasonable and competitive for door to door private car service with car seats. Communication: from booking to actual day of it was the right amount of detail Quality: car and car seats were super clean Safety: our driver Oscar was safe while navigating LA's freeway and street traffic. Car seats were properly installed and well maintained. Convenience: Door to door service was amazing and easy - I had bags but didn't require a luggage cart at all. Time saved = more relaxation time = less whiny little ones Thanks again Oscar and Go Ride!

    We received a text from our driver, Rich, to know when we unboarded the plane. He was very kind,…read moreknowledgeable, and a great driver. We usually rent cars when we're in the area, but if we are looking for shuttle service, we will use Go Ride again.

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    United Taxi - taxis - Updated May 2026

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