This post office provided probably the best experience I've had with USPS. The woman who helped me…read morewas unbelievably kind and personable and made sure everything I needed was taken care of right away. The line moved efficiently and everyone was able to comply by current social distancing because of how clearly marked the post office was. Absolutely recommend this location and thank you for helping me get my TREX stamps

I will always hate going to the post office. They are all miserable and only like to make things…read moreharder on their customers. Thats why I switched to going to Staples for all my shipping needs. Now that USPS complained about partnering with Staples, I am moving my shipping to UPS or FedEx. Anything other than USPS. The only thing I like about USPS are the mailmen. They are the friendliest of people Since Staples doesn't take packages anymore, I now leave my packages with my mailman.

I have been coming to this location for almost two years and I just love it. The staff is very…read morefriendly and they help you with whatever you need. At times they can be understaffed for the amount of people that come into this branch but they treat each and everyone with respect. Just be patient when you visit this location (:

Super friendly, couple dozen parking spots (ok its harder on the weekends) 730am-6pm hrs during the…read moreweek! And open until 130pm in Saturday! Always super friendly and helpful employees. I've forgotten packing tape in the past and been obliged, and helped to get the cheaper shipping options etc. Being downtown I had been super nervous to try this one out but parking and service make it worth it. Pro tip: while passports can be gotten here during the week and weekend - everyone seems to come on the weekend so be prepared for long lines (which impedes parking for the post office too.)

The service is inconsistent, it does not get pick up everyday. This is becoming more normal. If…read morethis is the new way of doing business I wish everyone new what the new rules were, so that my bills got picked up everyday and made it to there destination on time. I should not get penalties for the USPS service.

Much nicer then their former location, around the corner on June St. The have a little retail store…read moreinside to the right as you walk to the rear of the building to the counter. Parking is easy and I was able to take care of my business quickly and painlessly.

Was in on Saturday afternoon. Forgot my debit card but had it registered on my phone. The guy…read morebehind the counter told me there was no way possible to manually enter my card- which is a complete lie. Also told me i only needed two stamps for my letter i was sending... went to another post office and it needed 7! This guy was rude and lacked customer service skills.

I visited the post office on 24th of March 2026. The female employee working the front counter…read moreassisted me. During the interaction, she handled every item very roughly, tossing packages and appearing visibly frustrated. She was dismissive and did not communicate in a professional or helpful manner. She was the only one working, so this should be easy to identify. This experience was disappointing and raised concerns about how mail is being handled. I hope this can be addressed to ensure better service moving forward.

Maybe the worst postal distribution center in the world. Express Mail letters are slow on the…read moreintake and slow to be forwarded to their destination. I paid $28.75 yet again to send a letter from Sudbury to central NJ. According to USPS tracking it never left the Shrewsbury distribution center. This distribution center is a major burden on USPS customers in Metro West. I've done this multiple times over the past few years and about half the time my letters get stuck in Shrewsbury. Why do I keep patronizing these guys????

There distribution is the worse. Package mailed out on 12/14. It is still sitting in process in…read moreShrewsbury distribution center as of today. This is blood pressure medication that has to be specially compounded so the only pharmacy is in NJ. Will never use USPS again. Need to be privatized

Great experience here. I've had to come to this location a few times since I've moved into…read moreWorcester and the employees are so helpful. They are also very efficient, so what may come off as harsh or rude, is just to get idiots out of there who are holding up lines. Thanks PO!

Terrible for receiving packages this has happened more times than I can count! They say my package…read moreis out for delivery 2 days in a row now it says in transit to next facility no date available yet I read the tracking history and it was received at my west boylston ma post office then it changes when it doesn't get delivered!! I am now requesting from company I purchase from NOT TO SEND USPS but ups or fedex!! Worst post office ever!!!!!