6-27-25, Ordered replacement window vent for rv from Amazon due to mine getting cracked and…read moredripping into livingroom. Permanent residence. Amazon said it would be delivered 6-28-25. Watched, waiting as it was out for delivery. Starting seeing notes that customer changed delivery service to a pickup at the post office. I DID NOT! Recovering from broken back, unable to drive. Had help to install it yesterday but they had to go home, Houston. Chat with Amazon that I didnt Change my form of delivery. One chat said it would get to me yesterday because he listed my delivery as a priority. 6-29-25, still has not arrived and it's a sunday-USPS closed. It's raining at this moment and I have to hope for no damage to inside rv. Nobody should be allowed to change my deliveries- just me!!! Now, I have to wait till tomorrow to get the post office to deliver it. Pissed off, disappointed, deceived by Lockhart Post Office.

If I could I would give it negative 5 stars one of the worst locations to go to, the old hag behind…read morethe counter was extremely rude, I had asked her for a shipping label but she refused. She started screaming at me saying she was not going to print one out and handed me a sharpie to write down the address. I understand her life is pretty sad and has to take it out on everyone else but that is her job, after all I'm paying for the services. They have some of the worst customer service, I will definitely not be coming back.

I had an extremely disappointing experience at this post office. The customer service was some of…read morethe worst I have encountered. The employee who assisted me, Dorothy P, was rude, dismissive, and acted as though helping customers was an inconvenience. Rather than being courteous and professional, she came across as impatient and unfriendly throughout the entire interaction. I understand that everyone has difficult days, but customers should still be treated with basic respect. This experience left me feeling unwelcome and frustrated. I expect much better service from a public institution, and I hope management addresses the lack of professionalism and customer care displayed during my visit.

If only I could give negative stars on a review, I would! This is the absolute worst location in…read morethe USPS - truly giving the organization a bad name and pitiful reputation. Passport appointments were running behind (not my fault), and the woman at the counter today refused to help me because some of the paperwork wasn't 100% complete. This was for what reason? Her rude and lazy self was about to go to lunch. If she had been on task and on time mind you, it would have been irrelevant. It would have taken me two minutes at the most to complete, but she told me absolutely not, I would have to reschedule....because again her ever important lunch. Terrible customer service. You must do better USPS

You can call anytime during their operating hours and will never get an answer. Been trying them…read moreall week since their hours of operation and my job are conveniently the same. Still have yet to get someone to answer. Not even an answer and "please hold". Nothing..

Great customer service! Always helpful! Everyone is always friendly. I do wish they had better…read morehours though.

I sent in a request to find out why I did NOT receive a package, even though the system showed it…read moredelivered. The inquiry was sent early this morning. I received a call back from Sonya Deleon THIS SAME DAY who related the postmaster had assigned this to her to investigate. She determined that the "package" was actually printed material (magazine) in plastic. Oops, I DID receive that. I wish to commend Sonja for resolving this so quickly. I am astonished. I appreciate the quick, courteous, and professional handling this inquiry received. Thank you.

The absolute worst customer service imaginable! The clerk seemed like it was a significant…read moreinconvenience to help me. She was rude, loud, sighed heavily the entire time. I was mailing a small package and had it totally prepared. She had to do very little, yet she made it seem like I was interrupting her day. I'll drive to a neighboring post office before going back to San Marcos PO. Get new clerks or lose TONS of business!

It's OK, but I did change of address and with my signature and ID and he said he take care of it…read morebut no he didn't. Unfortunately, I'm still getting mail back in Michigan. Thank you for such.

They sent my parents marriage certificate to Illinois instead of Mexico and they told me that it…read morewould be sent to my current address. It's been over a year and still no marriage certificate!

I am so grateful for the nice people at our local La Grange, Texas Post Office. I like to go in to…read moremail things because they're often funny and friendly so it's more fun to mail things inside, when postal workers are nice. As well, Chris recently assisted with a missing package and did an awesome job. Everyone is professional and always friendly, which is refreshing. Thank you La Grange Postal workers. Great job!

Went in to mail a few stuffed animals to the grandkids. Staff was very friendly and helpful,…read morehowever the charge for a box, some tape, and mailing was almost $50. Shocked by how much the post office will charge just to mail a few stuffed animals. Total weight of the box couldn't have been more than 8 ounces or so. In the future, I will mail with UPS Fed Ex or someone more economical.

I had a disappointing experience at the universal city Post Office. The clerk who initially waited…read moreon me name James was rude and unhelpful when I asked to have my mail certified. Because of his attitude, I chose not to continue the transaction with him and went to another clerk instead. The second clerk which was his supervisor Mr Ken was able to help me without any issues. Customer service should be respectful and professional, and unfortunately that was not the case with the first clerk

Sam the teller was absolutely wonderful he helped me and my daughter with a package that was going…read moreto Nova Scotia Canada he was very patient and thoughtful ,his smile and kindness carried me through the whole day .Thank you Sam and thank you whoever hired this gentleman.The absolute best service post office hands down .

I'm honestly really heartbroken by what happened here. I arrived at 4:59pm on Friday, Feb 6…read more(literally one minute before closing) just trying to drop off two small packages that were already stamped and ready to go. They were for a little girl's birthday, and it was the one thing she had been excited about. The employee working, Robert, locked the door and refused to take them, even though I was already there before closing and it would have taken just a moment. When I asked if a manager was available, he said there wasn't one. I understand everyone wants to go home at the end of the day, but sometimes a tiny act of kindness can mean a lot to someone else. Those packages were important, and now a little girl's birthday surprise won't make it in time. It just felt really disappointing and unnecessarily cold.

The service I received at the USPS office in Buda TX on Cabela Drive was friendly, professional,…read morepolite and rapid. The facility is clean, well arranged, and well organized. The parking area is clean and adequate.

I went to mail a small prority mail box and had trouble assembling the box. Only 1 other person…read morethere and done so I asked clerk for help. He was extremely polite and took care of whole process thru the mailing. He explained the tracking making it easy. After making sure I had all needed supplies he wished me a good day. It was fast, efficient, helpful and friendly. I couldn't ask for more I only hope the USPS doesn't get disbanded.

Kind and friendly staff. They work hard and are helpful always, even if when customers rude. It's a…read moregreat small town post office.