The staff here is nice. The lines are not usually too long. I do have one complaint about this…read morelocation though. No self service machine. There is one in the Keller Post Office, and I use it quite a bit. I guess Granbury does not have the volume to warrant such a machine, or maybe they just want to preserve that small local "home town" feel. Anyway, you can see the self service machine in this picture: https://www.yelp.com/biz_photos/united-states-post-office-keller?select=zBPGE1YX7a42TQ_dw91Jhw Now what I don't get is why this PO has TWO of the BIGGEST outdoor mailboxes? Do they really ever fill up? Bottom line: Keep sending me the junk mail, I use it to start the fire in the fireplace, and I'm sure it helps out on rising costs.

We have had delayed packages from Amazon delivered by USPS 4 times. The driver never gets out of…read morethe truck to check unless you stop them. We had a delivery that took two weeks to get until I stopped the driver. She said oh yeah I have had that for a while and said sorry. Are they not allowed to stop and look? And why can't they put a package on the porch. Didn't have this problem at Indian Harbor just Comanche Cove. And they speed through here. Not stopping to check long at all. Very upset. Hopefully the Post Office will read this and not ignore this or I will complain yet again to the main office at the 800 number. Not impressed.

Randy and Liz were so accommodating for my shipments. I was visiting from out of town and needed to…read moreship stuff back before my flight. They helped me get everything packed up and were very kind and efficient!

This location the staff is super helpful and kind. Quick and efficient place to do business.read more

there's no place for ZERO or Negative Stars The people who…read morework in the back and the letter carriers are complete and total IDIOTS. They are incompetent at their jobs and downright lazy. Last Saturday I scanned out a package at self serve kiosk then handed it to worker in the back. It sat 4 days before it updated to be shipped. For the 3rd time in as many weeks I have been expecting a package to be delivered, Tracking says delivered in/to mailbox, but it's not there and doesn't show up for 3-4 days later. The people working the front counter are always pleasant to deal with

I'm sorry for what Nora M. encountered but my experience today was most pleasant. I needed some…read morepostcard stamps for my "Don't Mess With Texas" postcards and the clerk who helped me was pleasant and efficient. Once complete, they went into the mail slot and they're on the way. This post office has one of those automated machines that can weight and price your mail and then sell you the right postage. That's an awesome service when you need to get stuff done after the window hours are closed. [Review 16046 overall - 232 in Texas - 1551 of 2021.]

I read many of the previous reviews, and was quite shocked. While everyone's experience will…read morediffer, and it is my firm belief that people will write a negative review, quicker than a positive one, I really didn't have a problem with the people working here. The person selling me stamps, and taking my letters, was very friendly and polite. Oh, and patient as my wife was having a hard time deciding on which stamps :-). So hopefully others won't be fully disillusioned, and postal workers can feel good about their jobs. I still think the USPS is one of the better deals out their. Bottom line, and disclaimer: My grandfather was a letter carrier. He delivered in Chicago, through rain, sleet, snow, fog, etc... So yeah, I have a soft spot.

Customer service is terrible, attitude and willful ignorance is the norm. You have to kiss ass to…read moreget any information. It's not the organization it is the people they hire.

I have no idea why, but someone reported this office was closed. Like I said, I have NO idea why. I…read morecan tell you that they are NOT closed, they are definitely OPEN FOR BUSINESS.

The Postmasters at the Tolar, TX branch are personable, polite, and caring. They make you feel…read moreappreciated, as they work to meet your needs, and comply with the Regulations. Good job Aaron @ Jennifer. jW

seems like I won't be the only one giving a bad review. Clerk number 25 seems to have an attitude…read moreproblem and wants to argue with parent right in front of a child. The manager was standing right next to her didn't say a work or anything when is it OK to disrespect a customer right in front of their children and how is it all right to allow an employee to talk to a customer like that. I would give this place a negative thousand stars because of that one individual that seems to have multiple reviews on here and nobody seems to get rid of her .

Martha was amazing and very informative. She Answered all my questions. I couldn't be more excited…read more Highly recommend this post office. If you are going for a passport as a walk in, get there by 9 AM or make an appointment

Have had to deal with this place for years now...unfortunately they are the closest. Most of the…read moreemployees are extremely bitter and rude people with a god complex. Dirty and unkempt store, you can literally feel the sadness walking in the doors. Needs to be revamped and restaffed entirely.

Very rude people and there is a green haired lady in there that's very rude and unprofessional. I…read morebrought in my receipt with a code for my package and she said she couldn't scan it and said that's all she could do. This was after waiting in line 10 minutes because she was the only one at the counter. Also there were people in the back just chilling while we waited in line. Very unprofessional atmosphere. I'll never return.