Scheduled an appointment and received confirmation only to be told the employee responsible for the…read moreservices was "off that day" when I got there. Huge waste of time after requesting a day off from work

01/18/2024 I came in today to help my girlfriend with her…read morepassport appointment. The wait time was a little long, but the staff was very calm and helpful. Everyone at the post office was very attentive and they did their best to help us as quickly as possible. Great Job!!!

Calm and professional customer service from a nice lady named Jody. She helped me with my mailing…read moreproblems and i truly appreciate her for it. She made my day! Thank you!

I frequently need to mail various items that often require special attention, i.e., excessive…read morestamp/postage which must be weighed/measured/calculated by one of the fine agents at a window. These professionals are extremely courteous/diplomatic, especially when coping with a difficult patron. Ever since current President Biden has stated that all Federal employees on Federal property must wear masks and follow the CDC recommended guidelines for reducing/eliminating the spread of COVID19, this station shows exemplary compliance. As it is quite close to my home, it is doubly easy for me to access by foot or, using the outside box, on my eBikeKit-assisted CruzBike. Though not open for regular business (except mailbox pickup) on Saturdays/Sundays, it is extremely convenient for me to use the outside Dropbox. I do wish there was a 24-hour automated teller. I highly recommend this facility and it has my coveted/enthusiastic "iWheel of Approval"

Terrible and unreliable service. Save yourself the time and go to literally ANY other US post…read moreoffice, just not this specific location. They have lost multiple packages that I have shipped on different occasions, and it has only been at this location that they have lost my items. I watched them scan my package, got my receipt printed, and they still lost my packages after I left. No other post office I've gone to has lost packages I've mailed except for this one location.

Feb 2021 The US Post Office on Boeing just like all the others post offices in the United States is…read morea busy establishment. Yes, often the lines are long and slow. Yes, they could have more staff working. Yes, their machines could work better. Yes to all. At the end of the day what makes this specific location better than any other in the area is its location. Pretty much the heart of El Paso near the Airport, parallel to Montana Avenue. Additionally, this location has a huge parking lot and easy access to drop already stamped mail drive thru from your car.

I've came here twice already and the first time it was the week before Christmas. The girls working…read morehere are so nice and helpful. They even helped me package my box I was mailing out. Thankfully there is no line here like the other post offices and they always have boxes in stock. I came by a second time the day before New Year's Eve and the lady working was also super nice. I think I will be coming here from now on instead of waiting in the long lines at the other locations.

I have been using the service heres to send letters and packages almost every day for the last…read morethree months. The employee are always nice and extremely polite. They provide fast service and will continue to use them.

There are times when one simply needs to use our postal service, and I am always pleased with the…read morepersonnel at the offices. I very rarely ever have to wait long before being motioned to approach the counter. It was no different earlier today, during my brief lunch, when agent David indicated readiness to help me. I had already prepped a large envelope with a magazine inside, and wanted it sent the least expensive way possible. After weighing it, punching a few numbers into a computer, he replied that the easiest way was to insert the packet inside a USPS mailer. Not only was it more secure, but the mailer was emblazoned with USPS-appropriate colors/shipping info/identification. What's more, it cost less! You can't get much more satisfying than that--nearly immediate service, then having to pay less; hardly ever hear that anymore! Highly recommended!

They lost my 300.00 package. Thanks usps. They offered me 50$ in insurance which is way under the…read morevalue. They lost in in transit so it was taken by someone inside usps. This is bs and they should find it or refund my money on this package.

What I like about this place it's that it's open. It is a little awkward but it has all the…read moreservices I need. I mean awkward because of the way you have to get to the mailboxes for drop off but once you get to know the place it becomes easier. Of course.

Not 79907 post office sorry not sorry . A lot of issues with the packaging delivery and when you go…read moreand ask for they treat you like a thief or a criminal . They turn the situation around by pretending to be offended, which seems very shady to me and looks unprofessional and very dishonest

I almost hate to write about this USPS location because then it might ruin my personal…read moreexperience....well fellow yelpers, I shall share this location with you to better us all! haha This is by far the best post office you can go to. There are never any lines, the people here are great, attentive, helpful, friendly, and all those other qualities you would wish for but never get when you go to other post offices. Then there's the building! It's like walking into a museum with mosaic tile flooring, a high 50' ceiling with a beautiful sky light, magnificent arches that make you want to open a p.o. box just so you have a reason to pass under them, roman columns as you enter the building, and these stone stairs that make you feel like you're entering the past. I can only imagine who and how many people have walked the same steps, only wishing to establish communications with loved ones far away. I never hate going to the post office now that I've discovered this hidden gem. Plus, the food truck court yard is right across the street. So pick up some stamps, walk across the street, grab some good food from the trucks, HAND write a letter to a loved one, then walk back and send it off. It's like a blast from the past...

They never answer their phones. NEVER !! I called multiple times every hour . I was calling for…read morethree days because unfortunately I wasn't able to go in. Not once did I get an answer or call back. The phone just kept on ringing and then it would hang up.

I don't even have to go into details about how lazy the staff is here. I'm pretty upset they had me…read moredriving around town to the wrong post office when they had my package to begin with. Terrible.

Hours of operation? No customer service?…read moreUseless, and I mean useless answering system Poor overall service

I can see why it has 2 stars, we seriously need to buy a whole tape roll just to tape it closed,…read moreonly reason I even went there was cause it was the only option, UPS is wayyy better hopefully that option comes up next time