Becky is the example of outstanding customer service! I will be returning to this location because…read moreof her amazing attitude, teach everyone to be like her!

Customer service has gotten way better than before, their lines can get long but the front desk…read morereps are aware and tries to be prompt and quick while being courteous and polite.... I never had problems with anyone working here with an attitude... they are kept to themselves most of the time paying attention to details and minding their work and not just standing around. When the line gets longer, employees in the back has the initiative to help out in the front to get the line moving. I only drop off or pick up my packages here, this is my favorite UPS franchise so far. They lend you their packing tape with no hesitation whatsoever unlike other UPS franchise.

I went to film the office and it looked rundown. The walls and floors all had cracks everywhere…read more The employee walked out and said she would not be giving me any service.

WORST customer service ever. I never write reviews but this post office brand needs staff &…read morefriendly staff who welcome you in with a good attitude. Every time I come in, there is only one staff. That staff takes forever going in and out and helping everyone in line. She does her job as though she is mad and doesn't try to help. Please close this brand or rehire staff that actually does a good job. Read all the reviews from the community. We deserve better service. Her name is Edwards she needs to be fired. Please look into this branch and have supervisors remove staff that is incompetent.

Says they open at 8:30 they most definitely do not. Please update yall hours on the internet. Also…read morehad a package delivered from the UK and because no one was in the leasing office because it was after hours they sent my package that I had been waiting for two weeks back to the uk I did not get a note in my mailbox to come pickup at the post office they just sent it back. Extremely inconvenient and I'm pretty sure did not follow protocol.

My mail lady keeps stealing my packages and no one at this office does anything about it!! They…read morekeep saying the lady takes my packages to another house but she can deliver my mail but not packages smh

Mail carrier threw my package down onto the walkway instead of placing it on my porch. Here are…read morepictures of this person. No care if damaging the package and no care about someone stealing it. Hmmm maybe she has someone picking up packages after she throws them out front of the house. So sick of this stuff!!

The staff is always exceptionally friendly and helpful. It's a United States post office, what more…read morecan you expect?

Sub par experience especially as I've been dealing with different carriers during the holiday…read moreexperience. What ultimately bothered me was that they don't even have a mechanism or the desire to help you print their own labels. I do not drive and so being told they don't have the ability to print / scan a USPS label that was emailed to me and that I'd have to commute to a different place to print ultimately turned me off. Thankfully Office Depot was able to accommodate me by printing, packing, and shipping, all in one spot.

Nedra is the only good thing about the post office…read more We shipped out a lot of packages and she came inside with every person that walked in giving us all the information we needed to make our best shipping choices She is the best

Guy at the front desk was very helpful and kind. The place was quiet and on,y had one person ahead…read moreof me when I was there. The service I needed wasn't at that location but he gladly informed me of another one I could go to.

Just came here to pick up a package. The line was short--maybe one or two people ahead of me…read more Parking was easy, they have a parking lot. They gave me my package and I was on my way. One notable thing: they have a huge variety of stamps. I've been using the same forever stamp booklet for years now (because how often do you really mail anything?) but I can't wait to pick up some Sally Ride stamps once I run out!

I have fought with this location ever since I've moved to the neighborhood in early 2025. Have had…read moreto hold my mail due to issues with my apartment complex, and the staff NEVER can find it. I've had to talk to the station manager MULTIPLE TIMES just to get gaslit about mail I've confirmed has been received (via USPS informed delivery emails). Staff is never consistent in their knowledge and couldn't care less. This location needs an overhaul!

I had the BEST experience with this post office. If you're like me, I aggressively track my…read morepackages from the moment they ship. I was particularly excited for this one and even more so when I saw it was arriving two days early. I saw it was marked as delivered and RAN to the mailbox to grab it only not to find it there. I rechecked the tracking and saw an alert "insufficient address" and that it was returned. I was a dope and forgot to put my apt number. I immediately hopped on with customer care in hopes of intercepting it before it actually was returned. The super helpful rep-Rita, put in a service request to hold it for pickup and I was notified by email that I'd receive a response. A weekend and two business days later. Crickets. I called customer care back and was told that it was being held at this post office. Shortly after, I got a call from Lashawna and was told that it had already been returned. I was sad but resigned myself to reorder. Ten minutes later, she called back to tell me that she checked another spot and that it was there! She didn't have to check again and she DEFINITELY didn't have to call me back. They process thousands if not millions of parcels a day. Upon arriving, I was greeted by Sheila who was an absolute delight. I was in and out in less than five minutes. I know most reviews about post offices tend to be negative, so I had to share how these awesome ladies went above and beyond to get me my package even after I made a silly mistake. Special shout out to Sandra as well who is an awesome mail carrier

This had to be the worst post office on earth!!! I can't ever get my packages and no one knows…read morewhat's going on. Long hold times and bad attitudes.

Erwin and Natasha did a phenomenal job! I was extremely impressed with how friendly they were. They…read moregot me in and out! Do not listen to these reviews. They are doing a great job.

Nov 27, 2024 I called the front desk wondering for some…read moreinformation over acquiring a passport. FIRST OFF: I couldn't hear home girl on the other line. SECONDLY: she had that attitude. I just wanted to know if I needed an appointment to get the passport. Be more nice hoe, people just have some questions. (In all seriousness, I couldn't hear her that good and she seemed bothered when trying to "help". Trust me I was being professional and talking to her formally, I was just flabbergasted to hear her tone)