They were very pricey. They responded well and were prompt about answering questions just extremely…read moreover priced.

I went on web site to reserve a 6x12 single axle trailer. After completing the on-line reservation…read moreprocess, the 4 hour total price is $39.70. when I called, they insist the "real" total price is $59. Even though the Quote request has the words "Estimated total price" on the document. Don't go here unless you like to be bait and switched.

Awesome customer service! Very reliable and is the best rental company I have ever used. Will call…read morethem again for any of my equipment needs. Thanks guys keep up the great work!

From the owner: Locations Facts:…read moreLocated in between DuPont and Defense Supply Center

If you need to rent any kind of equipment, this is the place to go. They have everything you could…read moreneed, from tillers to sump pumps to ladders to pressure washers and much, much more. They test any equipment before they send it home with you, so you don't have to get all the way home only to find it's not working properly. They'll give you detailed instructions on how to work whatever you're renting as well, which has proved very helpful. They have a great website so you can look up all the tools before you go. Prices are very, very reasonable. But perhaps the biggest reason you should choose Rental Works over any of the other rental places in town is how incredible their customer service is. The gentlemen there will treat you right. I've been using them for a couple of years and every employee I've ever interacted with has been helpful, polite, and gone out of their way to make me happy. Once, I had to rent a sump pump in the middle of a bad winter storm. It was so icy I couldn't bring it back the next day and they didn't even charge me a late fee. Needless to say, I couldn't be a happier customer.

Rental Works saved the day for me. I had lost the keys to my storage lockers in our condo building…read morein downtown Richmond. Mind you, I have four separate storage cages with four different padlocks for them. I tried cutting the locks off with a small hacksaw with no luck. Next I tried a small bolt cutter borrowed from a neighbor... nada! I then "yelped" "tool rental" and up popped Rental Works conveniently located on W Broad St just off I-64W. Called them, they answered immediately (this is Saturday morning mind you), and found they had a heavy duty bolt cutter with 36 inch handles. They promised to hold it for me so I zipped out to their Location from downtown in less than 15 minutes. They had the bolt cutter sitting on the counter waiting for me. I took the minimum rental time of half a day (4 hours) for all of $12.00, drove home, easily cut the locks off and drove back to Rental Works where they actually met me in the parking lot with my receipt, a hearty congrats on getting the job done and sent me in my way. A long story I know...BUT I'm not sure I've ever had such great service from such knowledgeable and friendly guys. Almost wish I had more locks to cut off. Rental Works is definitely my "go to" tool rental" place from now on.

I recently moved to Powhatan and found these guys quickly. Their rates are very comparable to…read moreHomeDepot, and I always like to support the local guys when I can. Over the last year, i've rented several things from them and always had a good experience. They even gave me a "Welcome to Powhatan" T-Shirt when they found out I was new! They have solid equipment and they are very knowledgeable about it. But I also appreciate that they are willing to offer suggestions with my landscaping or minor construction challenges when i am out of ideas. In fact, the owners of PRC are VERY helpful, going out of their way to help me get my work done. Once when I paid for a half day rental of a bobcat and wasn't quite finished by closing, the owner actually came by and picked up the thing half an hour after they closed rather than force me to pay for an extra day. THAT is service I can appreciate.

I've been renting equipment and tools from the Rivenbarks since they opened years ago in their old…read morelocation. They are honest, fair, dependable and friendly. They go out of their way to help. Don't hesitate doing business with them.

Joe at this location is awesome! Love the concept - and have used the Shed now 4 times for…read moredifferent needs. Always great products and excellent service, great value too. Highly recommend them every chance I get.

Had to rent a power washer and had a very easy time of it. Nice folks and plenty of things to rent…read more Will definitely be back. Thanks

I called and put the stump grinder on hold gave information to the guy and told him I would be…read morethere Tuesday evening or Wednesday morning and go there this morning which is Wednesday morning and they gave it to someone else after I had it reserved and drove an hour away

Very helpful and gave me everything i needed! The employees were very intelligent with their field…read moreand willing to help! Helped me complete a job i have been working on for months! thank you!!!!