We had to get some imprtant things mailed out certified mail. We did a search for USPS locations…read more All of which were a Uber-ride away. I did a Yelp search and found World Mail Center. It's about a mile and a half walk away from our hotel. We decided to brave the heat and humidity. It's a small 3rd party mailing center located in a small strip mall and it has AC. Yes! Haha! The gal at the counter was very patient, helpful, and friendly. She patiently answered all our questions and provided us with what we needed to get our pieces of mail sent out.

I came to drop off three priority mail boxes 12x12x8 ready to ship and Felipe Alves didn't receive…read morethem. He denied the service. First and last time coming here. Worst place ever. By the way, he just had 1 customer. And my boxes had labels and everything.

This is specifically for the worker there with black messy hair, who's name you can't get because…read moreshe wears a dirty sweater covering her name tag. She is extremely rude and unprofessional. I would rather drive a half hour to the next UPS Store than ever come back to this location specifically because of her.

Great place.. excellent customer service. The staff are always friendly and super fast.read more

Fastest and friendliest service I've ever received at UPS. Gone twice now and Ann Marie has been so…read morehelpful and cheerful each time, I find myself preferring to go here then a more convenient UPS location because she makes it so quick and easy. Thank you!

Excellent service and helpful employees. Easy access and…read moreparking. Prices better than mail.

For two days now the computer system in celebration is down so imagine driving wll the way here to…read moremail stuff. Long line...

I've been coming to this post office for a lot of years because it's the closest one to where we…read morelive. It's not technically our post office so we're usually here just to ship packages. On this occasion we stopped in as we had a return to make and they required it to be returned through the USPS. On this particular occasion when we arrived they weren't super busy and there were only a couple of people in line. They still have dividers up protecting the employees but the process was very fluid. Our only issue was that the package we were returning was not sealed and they don't normally have tape available. We were lucky in that they were able to find some and seal it for us. Employees here are generally very friendly and are very knowledgeable about their jobs.

Taken advantage of..... This is an involved story, so some…read morecontext is important. My wife, daughter and I flew to Orlando on 2/8/26 to spend birthdays and Valentine's day at Disney. We flew into MCO and had a small SUV rental car. We stuffed our bags into the rental including my daughter's wheelchair with barely room for our passengers but fortunately only had to travel to our accommodations packed in quite tightly. Partially through our planned 10 day stay, my daughter developed some respiratory issues that forced us to choose to drive home to North Carolina rather than flying back. Our rental car company was accommodating but did not have any larger vehicles that we could drive one way. So, we decided to ship 2 suitcases and 1 duffle bag back to our home. We have used FedEx ground shipping for many years for bulky, heavy packages for our small non-profit as well as personal business and as such also knew that providing our personal account details would be helpful both on pricing and ease of processing addresses. I knew shipping our bags would be costly and was expecting between $75 and $100 per bag. This is where the problem began. I found the closest FedEx Office Print & Ship Center at the Hilton Orlando. I drove over with the bags and found the center, explained my dilemma and was helped. The lady helping inquired several times about my daughter expressing concern for her, which was quite nice and supportive. One of the suitcases weighed 38.2 pounds and the other was around 41 pounds. The lady helping me said they could both fit in one box, which sounded like a cost savings to me. Both those suitcase were packed in a large box and the duffle was packed in a cut down golf club box. Another gentleman helped me to check out. Here comes the problem. First, he told me that will be $522! Shocking but what choice did I have. Then he handed me the bill which totaled $650!!! Apparently the first charge was just shipping, not boxes or packing. I am shocked by the cost and after doing a bit of digging later saw that if packed separately each box would have shipped for under $90 each! I am now convinced that the person at the FedEx Office chose to put both bags in one large box as a convenience for her without any regard for the cost impact for the shipping fee and that this choice likely added $300 to the cost. I must say that I am flabbergasted at the cost of $650 for three bags. I see this as a significant breach of trust between FedEx and a long time customer.

The service itself was 2stars. I stayed at the Hilton where the FedEx is located at, and was…read moreexpecting a package. Got a notification from the hotel so went to pick it up. The staff was not able to find it at first and then told me it was in the cart. He couldn't reach the person by the cart because the phone was not working, so I waited. Finally was able to contact the person's cell and asked for the package; he then left for other things and I waited. The second person arrived with my package but could not identify a scanner, so I again waited till a third person showed the second person the scanner and I could sign the package. Then I was asked to pay $10 for picking up the package. -1 star. I

Roy the owner is very nice and helpful. I dropped off my Christmas packages to be shipped and it…read morewas no sweat.(It never is!) . There was no line and he went to extra lengths to make sure I didn't pay extra for shipping. I use Stoneybrook Mail Center every Christmas and they never disappoint. They even do Amazon returns!!!

I do not recommend this location for mailing packages. They lost one of my packages, and although…read morethey claimed it was a USPS policy, it was actually their own policy, which they never disclosed. When I asked if it was a formal policy, they lied and said it was from USPS. Additionally, the staff have always been rude, impolite, and just not professional. I strongly recommend going to a real USPS branch instead, as their prices are also extremely high.