Ben is the best of the best! I have been using Ben since before he started his own company and he…read moreis the best contractor I have ever used and an exceptional plumber. He is literally a master of his trade. His work is of the highest quality. He is professional, honest, timely, outstanding communication, reasonably priced, and I have used him for every plumbing need in my house. More recently, he fixed a leak in the basement ceiling that was in an extremely challenging location, but he did an exceptional job and I have had no issues since then. Previously, he installed my reverse osmosis system, water heater, outdoor frost-proof faucet, and several other jobs. Ben has never let me down and is the only plumbing company I will ever use again. If you want exceptional quality work at a reasonable price, you should absolutely use Ben's Plumbing! I would highly recommend him to anyone. Thank you!

Incredibly disappointed…read more We made an appointment on Monday to get a toilet installed that Friday ahead of having guests stay with us that weekend. We received an email late Thursday saying they needed to cancel and couldn't reschedule until the following week. They offered no explanation and because the notice was so late we couldn't find an alternative option. They also didn't pick up the phone when we called after receiving the email. Terrible customer service.

Excellent work done replacing one of my shower faucets and installing a new shut off valve…read more Couldn't be happier with the quality of the work. I would highly recommend!

They are professional, punctual, knowledgeable and do good quality work. I very much respect the…read moretechnician, but the problem appears to lie with the company's practices and fees. The main problem and downside is that they are very expensive and overcharge. Despite the Yelp page saying that the company provides a "free estimate", I was quoted $49 for the technician to travel. In addition, if I had not chosen to go ahead with the repair, the company would have charged me an additional $150 diagnostic fee. Essentially, despite the yelp profile stating a "free estimate", it will cost you closer to $200 to get a quote. I see this as false advertisement. In addition, when the technician concluded that the problem was the capacitor, I received a final quote of $600. When I googled the price of the same capacitor online, the price range was in between 75$ - 150$. Essentially, they are charging a premium of at least $450 per replacement for a single part (capacitor). Despite their professionalism and quality work, I do not recommend this company for the reasons stated above. If price is not a concern for you, and you would rather pay twice the market value for a job then you should definitely choose them. EDIT: I actually googled the price of a capacitor and offered to buy my own. I was told that by the technician that if I purchased my own capacitor that the company would not install it. In conclusion, they did not address any of my concerns. Unfortunately, after reading the other bad reviews, there seems to be a consistent pattern of discrepancies between what they tell customers and what they instruct technicians to say on site. Making an honest living is so much more rewarding than making it dishonest living.

Since HEIL Plumbing has been my "go to" residential plumbing service for a number of years, I…read morecalled them immediately when we had a slow toilet draining issue in the basemernt bathroom. I called HEIL Plumbing when they opened at 07:30 hrs. I got a return call from Allison within 1 hour. She was able to schedule Eric (the younger) to come out the same day between 09:00 hrs and 13:00 hrs. Eric arrived at approximately 09:20 hrs. Eric quickly diagnosed the issue. This time, while he was running diagnostic checks to identify the issue, fortunately, the toilet clog cleared itself. He ran the check a number of times , including running the sink cold water to try to overload the waste line with water, to make sure that the clogged toilet was no longer an issue. Once he was satisfied that all was good, he let me know that the charge for today would be the general diagniostic charge of $95.00. Again, I was extremely satisfied with the entire process, from making an appointment, to Eric's arrival time, his pleasant demeanor and his professional knowledge. I would highly recomment Eric (the younger) with HEIL Plumbing for anyone who has a residential plumbing issue that they need to have addressed by a pleasant, knowledgeable professional.

I booked a repair assessment, which is very expensive, with the expectation that the expert is as…read moregood as described in these reviews. We were very disappointed. The technician did arrive on time, but did not offer any insight to our leak issue other than here's how much Heil would charge for a replacement. The assessment took a minute. We had to spoon-feed questions and answers to get the technician to tell us more of what he saw. The answers did not reflect any expertise or insightful-ness. Wish the assessment was either free or can get a refund.

Business owner was honest about the job and pricing. He also kept me updated on arrival timing…read more Would recommend.

My kids bathroom had a leak that came down into my kitchen. I called on a Saturday morning and…read morereceived same-day weekend service at no extra charge, which was a huge blessing. The service was phenomenal, and our plumber was super knowledgeable. Fixed the issue in one visit! Additionally, the owner wasn't just about making money but building a great reputation of service, which is rare and goes a long way. Price Wise- The prices are not unreasonable, which is why I will be a repeat customer. We're super grateful for the work done & wont hesitate to call them again!

Champion Plumbing and Drains deserves every one of these five stars! I had an emergency with my…read morewater boiler over the weekend and called expecting an expensive emergency service visit. The owner personally answered the phone and took the time to patiently walk me through troubleshooting the problem. His guidance helped me resolve it and saved me a $450 emergency service call! What impressed me most was his kindness and honesty. He didn't ask for any payment--he simply wanted to help. Instead of immediately scheduling a paid visit, he shared his knowledge and helped me get things working again. That level of care says so much about a business. He was knowledgeable, patient, generous with his time, and an amazing person to speak with during a stressful situation. I'm incredibly grateful for his help. If you're looking for a plumbing company that treats people with respect and puts customers first, I highly recommend Champion Plumbing and Drains. They've earned my trust and will be my first call for future plumbing needs. Thank you for going above and beyond!

I called Champion Plumbing & Drains on a Sunday for an emergency visit for an actively leaking…read morewater heater at a tenant occupied rental property. At the initial visit, the technician/owner diagnosed the tank as rusted and leaking from the bottom and said it needed to be replaced. Champion quoted me $3,250 for the replacement and scheduled it for Tuesday. At the emergency visit, the gas to the heater was shut off, but the water supply to the leaking tank was not isolated. The heater kept dripping and wetting the carpet outside the closet. I called the owner, Gus, because I was trying to understand why the water had not also been shut off and how my tenants were supposed to safely use the plumbing while waiting for the replacement. My tone during that call was information collecting, not accusatory. I was trying to understand what had been done, why the tank was still leaking, and how to minimize additional damage. Gus became defensive and told me, "I never told you I turned the water off." I was not blaming him. I was asking a pretty basic question about an active leak. It was Labor Day weekend and during that call it sounded like he was at some type of social event and did not really want to be bothered. I understand it was a holiday weekend, but I had paid $200 for an emergency visit and was dealing with an active leak at a rental property less than 24 hr after the visit. At the end of the call he abruptly hung up, and right before it disconnected I heard him say, "fucking people." The replacement was still scheduled for Tuesday. He knew I had three tenants in the property and that they effectively could not use the water at all because running water was making the leak worse. Tuesday came and the scheduled arrival time passed with no one showing up and no communication. I reached out asking for an ETA. Only then was I told they were fully booked and had to "pass on the opportunity." No rescheduled time was offered. When I later followed up with Gus through Yelp asking why they no showed and why he could not even give me another appointment time, his response was, "that's on you my man I don't deal with rude people." I completely disagree with that characterization. My tone had been focused on gathering information about the leak and how to manage it safely, not accusing him or his company of anything. If he decided after our phone call that he did not want the job, that is fine, but the professional thing to do would have been to tell me before the scheduled appointment. Instead, they just did not show up and I had to reach out after the appointment time had already passed. To their credit, they did refund the $200 emergency service fee. I had to find another company to do the replacement. Unfortunately they could not do it until Friday, so my three tenants were left without usable water for several more days. That company also only charged about $2,600 for the replacement compared with Champion's $3,250 quote. After all of this I went back and read the negative reviews more closely and wish I had done that first. There are multiple reviews describing similar experiences with the owner becoming defensive or offended when customers ask questions or raise concerns. After my own experience, those reviews made a lot more sense. They did correctly diagnose the failed water heater and they refunded the emergency fee, but the way everything was handled after that was unacceptable. Scheduling an urgent replacement, not showing up, not giving any advance notice, knowing three tenants were without water, then telling me "that's on you my man I don't deal with rude people" because I asked questions about an active leak is not how I would expect a professional company to operate. I would not use them again.

Our clogged pipe caused a small flooding on Saturday night and the service arrived as early as…read more7:30am on Sunday, and everything was fixed really fast. Super happy about how the problem got resolved.

Zivko is my go to with all things plumbing. Responds fast, explains the process, and only repairs…read morewhat is neccesary. Have worked with him both in my own home and a rental and only use someone else if he is not available. Pricing is appropiate as well.

Getting in touch with MJW was not hard and they're very straight forward: just text the number and…read morethey will do their best to respond and get you scheduled as quickly as possible. Window time frames were 2 hours, well within the reasonable range for service calls these days. Mike first came to help install a water treatment system under our sink, did the work well and efficiently. We also had an issue with our garbage disposal that he initially repaired. When it started leaking a week later, they were prompt to remedy the issue. Highly recommended.

This is a very belated review but Mike helped us with a plumbing problem about 6 years ago and he…read morewas great. Excellent communication and very reliable. He really cares about his clients. We will definitely use his services again.

Honest, fast, and they kept helping even after there was nothing in it for them…read more We came to Service Force for a second opinion after another company diagnosed a pipe break and quoted us a very expensive repair. That diagnosis was wrong. Hendrik, a Master Plumber and co-owner/field manager, came out first -- honest, clearly experienced, and knowledgeable from the first conversation. He gave us a fair quote and was flexible with us throughout, never pushing or pressuring. The next day, technician Tyler found the actual problem almost immediately: a blockage 10 feet further down the WSSC-maintained line than the other company ever assessed. Both Hendrik and Tyler jumped on reporting it to WSSC right away and called it correctly as an emergency -- WSSC had a crew on site within about 2 hours, faster than we expected, and their independent findings matched Tyler's exactly. The part that really won us over: once it was clear this was WSSC's responsibility -- no paid job for Service Force -- Hendrik and Tyler didn't disappear. They kept helping until it was actually fixed, with zero financial stake left in the outcome. Tyler had every chance to push more paid testing first. He chose honesty instead. True integrity, respect for our home, fair pricing, and top-tier expertise from ownership down to the field crew. Service Force Plumbing has earned our trust and all of our future business.

I called SFP on Friday 26 June 2026 with a non emergency to address a toilet tank that sometimes…read moredid not fill with water. Kamron came the same day and fixed the toilet tank. He had all the parts needed on the truck. He also showed me the two outdoor water shut off valves and when he left, water was flowing from the spigots. I can now water my newly planted bushes.

I hired Reddick & Sons Plumbing to install a new heat pump system. The work was done on time and…read morewithin budget and I am very happy with the results. I had several additional requests which they accommodated such as adding an extra drain line and additional return vent and all the work was done as requested. Since completion of the job, they have come back on routine maintenance visits to keep the system up and running and the cost of which was included with the original work. I therefore. have been very pleased with after-installation service. Separately, I used them for plumbing, specifically replacing a sink faucet, repairing a garbage disposal, and repairing a leaky shower fixture. I was very pleased with this service as well. Especially the garbage disposal because all it needed was a minor turn of a crank to loosen it up instead of a full replacement, which saved me a significant amount of money. Obviously, overall, I'm very happy with their services. I will be using them again and highly recommend.

I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.

We had a reoccurring issue with hot water flow and needed to find somebody flexible and quick to…read morehelp identify and fix the issue. Shawn and Elite Service Plumber responded back to a quote in a quick manner and was able to set up an appointment in short notice. I appreciate Shawn's honesty and clearly discussed the issue and fixes- and he was able to diagnose the issue and fix within the same visit. Definitely recommend the company and will be working with them again!

We scheduled service two different times with Shawn and yet not only did he not show up, but he…read morenever even contacted us to let us know. TWO separate times! The first time ge apologized so we thought it was a fluke, but his text on Friday saying he would see us today was meaningless We spent two full days waiting for him to arrive and my husband spent a lot of time cleaning, taking things out from under the cabinets and putting them up on our bathroom counters so that Shawn could actually work on the sinks. We've had boxes on our bathroom counters for 3 weeks now. I actually needed to go to a headache clinic today because I was very sick with a horrible 3 day migraine, but we couldn't leave the house if Shawn was eventually coming. I have notified the friend who referred us to him as well as everyone in my HOA's Facebook group because he was recommended by her and I needed to let others know that Shawn is not a reliable plumber. Baded on all the other 1 srar reviews, i anticipate Shawn will respond and say it's somehow our fault, like he has done with all the other bad reviews, but all we did was try to give him a job to do. We are taking our service elsewhere, likely Tuckers.