We've used several banks over the past 37 years and have been at INB for a long time now. Their…read morepersonal service is unmatched. Very friendly and attentive and they work hard to know and remember customers. The digital banking app is great and the network of teller machines is incredible. Whether at the drive thru, inside at the teller or sitting with a personal banker, we have always had an easy and friendly experience. The personal bankers are well trained and very knowledgeable. One of the increasingly few reasons to stay in Illinois!

From the owner: At INB, we are more than finances – more than a loan calculator or a credit card. Our goal is to…read moreassure our community is strong and that each of our customers lives a financially sound life. To do that, we offer mortgage loans, checking accounts, savings accounts, and even tax services and wealth planning. We even provide custom solutions to businesses and municipalities through our Treasury Services team. We're even home to the largest remittance center in downstate Illinois. We are stability, peace of mind, and commitment. At INB, we are a community.

Surprisingly easy to get to for a downtown location. Free covered parking near the door, and…read morealways seems to be spaces available. Coupled with the best free online bill-pay, US Bank has been my choice for several years.

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

Great local bank - if you want to bank where everyone knows your name this is the place. Friendly…read morestaff, great bank products and an even better mortgage department!

From the owner: Prairie State Bank & Trust has the size, and products and services to meet your growing needs, and…read morewe remain fully committed to the high level of customer service derived from our community banking roots. This unique combination gives rise to our slogan: Improving Lives Through Exceptional Service. Prairie State Bank & Trust is fully owned by American Central Financial Group, a family-owned bank holding company. American Central Financial Group and Prairie State Bank & Trust are committed to community banking for the long term. We intend to continue to differentiate ourselves through exceptional service, innovative ideas and flexible loan and deposit structuring to not only meet, but exceed your expectations.

This banks ATM ate my debit card I have no other money and my day is ruined. Why? Because when I…read morewent and told them they said since it wasn't one of their debit cards they can't do anything. I will never do business with this bank.

The bank did a good job with my mortgage. Everyone was friendly and helpful. It happened online…read morenothing to complain about. My checking account has also been fine. Fairly low minimum balance so avoiding fees is easy. The only reason I have them 3 stars instead of 5 is that the mobile banking app doesn't work on Android 9.0 pie. The bank told me it's because my phone isn't a certified device which ignores the fact that it was working and that I am not the only one with the problem. If they get the app fixed I will change my review to t stars.

When working with a Bank I evaluate two things: how is there customer service and are their rates…read morecompetitive? In short, the financing rates I have through Illini are extremely competitive and I have NEVER had better customer service then at IIles branch of Illini bank.