Great Bank everyone is very friendly. Help you with all your service that you need. Been with them…read moresince 1985.

This bank is constantly tripping over the information they provide, misleading their customers. I…read morehave banked with them for almost twenty years and every year the customer service worsens. Bank anywhere else!!

Surprisingly easy to get to for a downtown location. Free covered parking near the door, and…read morealways seems to be spaces available. Coupled with the best free online bill-pay, US Bank has been my choice for several years.

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

Great local bank - if you want to bank where everyone knows your name this is the place. Friendly…read morestaff, great bank products and an even better mortgage department!

From the owner: Prairie State Bank & Trust has the size, and products and services to meet your growing needs, and…read morewe remain fully committed to the high level of customer service derived from our community banking roots. This unique combination gives rise to our slogan: Improving Lives Through Exceptional Service. Prairie State Bank & Trust is fully owned by American Central Financial Group, a family-owned bank holding company. American Central Financial Group and Prairie State Bank & Trust are committed to community banking for the long term. We intend to continue to differentiate ourselves through exceptional service, innovative ideas and flexible loan and deposit structuring to not only meet, but exceed your expectations.

This banks ATM ate my debit card I have no other money and my day is ruined. Why? Because when I…read morewent and told them they said since it wasn't one of their debit cards they can't do anything. I will never do business with this bank.

The bank did a good job with my mortgage. Everyone was friendly and helpful. It happened online…read morenothing to complain about. My checking account has also been fine. Fairly low minimum balance so avoiding fees is easy. The only reason I have them 3 stars instead of 5 is that the mobile banking app doesn't work on Android 9.0 pie. The bank told me it's because my phone isn't a certified device which ignores the fact that it was working and that I am not the only one with the problem. If they get the app fixed I will change my review to t stars.

When working with a Bank I evaluate two things: how is there customer service and are their rates…read morecompetitive? In short, the financing rates I have through Illini are extremely competitive and I have NEVER had better customer service then at IIles branch of Illini bank.