I want to make you aware of a terrible experience my mother in law is having with Farmer's…read moreInsurance. She has been a loyal customer since 1968. She decided to surrender her policy and asked for a check to be sent to her. This process has been going on since early March. She has called dozens of times, spoke with her agent, called corporate, and filed complaints. Even though she said she would no longer like to make payments on her account, because she has asked to surrender the account, her account balance has decreased without her authorization. She originally had the policy in Wisconsin but now lives in Illinois. She's spoke with an agent in Illinois since she could not get any help with her agent, Deborah Armstrong, but he is not able to access her account. She has faxed the necessary documentation that she had notarized. She has followed all of their directions and keeps being told her check will arrive 7-10 business days. She is told to that she should expect phones calls, stays near the phone all day, but never receives a call. We've been told there is a new CEO in California and things have been a mess with this new management. I will keep posting this message on every site I can think of until she receives her money that she has invested for over 50 years. I will also be sure to spread the word to everyone I know to not do business with thus company.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Springfield, IL area since 1995, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

Exceptional Insurance Company with an even better Representative. Todd is a great person and will…read moredo all he can to get you the best insurance at the best price. If you want great insurance and a great price, save yourself some time and look Todd up!

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Springfield, IL area since 2015, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today. IL Lic. #4115261

Pamela Hart hit another home run. She always Listens and does a fine job for her clients.read more

I bought a lot that was formerly the site of my childhood home. I contacted them and they were…read moreprofessional, kind, thorough and understanding. They went above and beyond to make sure I understood everything about the process. If I had a question about anything, they were only too happy to answer it for me! They stayed in contact with the seller and myself and long story short, I'm the owner of that precious piece of land and I'm happy. I would use them again in a heartbeat!!

Bailey Family Insurance, is exceptional !! It is a…read morepositive refreshing experience. I had contacted Leona Niemeier. Personal Risk Advisor at Bailey's and discussed our insurance coverage details. Leona called back us back early afternoon the same day. We were able to visit the office a few days later and change our coverage for substantial savings, on home and auto. The office is welcoming low-key atmosphere, no high-pressure sales. We met the staff ,and Mark Bailey welcomed us , explaining the business. Thier detail and appreciation is sincere. Big change from being just a a profit statistic from other carries. Able to have actual personal caring contact. Thank You Dan & Alberta Woolfolk

Was shopping around for car and home insurance. Contacted Bailey Family insurance, was almost…read moreimmediately responded to with my online query. They not only got us a great rate on both we ended up with more coverage for less money. The customer service from Keely was top notch! Highly recommend them for all your insurance needs.