my first time rental car with Target was great experience, excellent service, very kind,…read moreprofessional staff, very friendly staff. Wilfredo good customer service I would use them again

Picking up and dropping off the car was easy. The desk staff were friendly and helpful. Offered us…read morea ride to pick us up before the rental and to drop us off at the airport after. Will definitely use Target Rent a Car again.

Target came through for me and my group. We reserved a 12 passenger van with another rental company…read morewho botched our rental upon our arrival. Renting a van same day is virtually impossible on this island but they came through at their Guaynabo location which was a short uber ride from the airport. The staff were very accommodating and kind to a weary traveler who needed to figure out transport for her 9 guests. They saved me! Give them a try next time you are on the island.

I am a frequent traveler and always need to rent a car. The best service received from 2014 to the…read morepresent, whenever I travel. Emmanuel gives it to me in the Caparra store in PR, he offers me the best rate and my trust always placed in Traget, I don't change it!! Thanks, Griselle Diaz

Avoid this company at all costs - completely ruined our family vacation!…read more​I rented a vehicle from Allied Car and Truck Rental for August 14-19, 2026, and it was an absolute nightmare of negligence, unsanitary conditions, and blatant safety hazards. In less than 40 hours, we were forced to return to their office and swap vehicles FOUR separate times: ​Car 1: Handed over with soaking wet seats and an unbearable, foul odor. ​Car 2: Had severe mechanical issues and defective rear tires, putting my family at immediate risk on the road. ​Car 3: Disgustingly infested with live cockroaches crawling around the interior. ​Car 4: Battered with body damage, just like the rest of their fleet. ​Every single car they gave us had collision marks and reeked heavily of stale cigarette and marijuana smoke, with zero "No Smoking" signs or policy enforcement. This prolonged exposure to smoke and allergens triggered severe, aggressive allergy attacks, directly impacting my health and ruining our trip. ​Instead of enjoying our paid vacation, we wasted days dealing with uninhabitable, unsafe cars and unhelpful service. Giving customers cars with compromised tires, roach infestations, and drug odors shows zero regard for safety or hygiene. Do yourself and your family a favor and rent somewhere else.

Do NOT rent from this company. They will scam you and fraudulently charge you more than you need…read more The vehicles are also in terrible condition. Interiors are filthy and stink of old cigarettes.

We had a bit of a trouble with the address, but I guess we got lucky with our Uber driver, he found…read morethe right place and got us to the correct place. We did call ahead, while the first time a lady speaking English picked the phone, the second time it was a guy who just put us on hold and disappeared ! The service lady at the counter, when we finally made it, was very polite and we got a car right away. So far so good. Lets see what PR has in store !

We made a reservation a month ago and verified our reservation and even called this morning before…read morewe picked up our car (a small sub) to make sure they had it. We arrived on time, and of course, our car is not here and they have to call around to find one. Not sure if they can resolve it to our satisfaction and, instead, we have to wait around. Very frustrating.

Getting a shuttle from the airport to here was quick however once here the line was insanely slow…read more It took over an hour before it was our turn. We got some worn out car with damage.

If you rent from here make sure to get here early cause you won't be served in less than 2-3 hours…read more,literally, not exaggerating.

Horrible service! Do not recommend! The person who brought us in the shuttle was texting the entire…read moretime and almost crashed multiple times! On top of that they gave us a car with the tire pressure on and they said it was fine. We leave and immediately had to put air into the tires. Then the oil light came on and the car was screeching. On top of all that they gave us a dirty car! With soil everywhere and with the people who rented it previously trash. The worst part of all the car was infested with ROACHES!! Find a different car rental and save yourself from this stress! They also charged us twice we reached out to figure out why and nothing was done save yourself the money and stress!

If you like to wait 5 hours for your vehicle this is the place to go. Is the cheapest in the island…read morefor a reason. You have been warned don't complaint later.

Their rental vehicles are infested with ROACHES. We rented the first car and noticed small roaches…read moreon the floor and coming out of the speakers. We went back to the dealership to exchange the vehicle and told the employees about the roaches. They reacted as if it was no big deal and it happened all the time. The second car we received from them ended up having larger roaches. DO NOT USE THIS RENTAL COMPANY.

Rented a vehicle in Puerto Rico through Allied the vehicle was dirty. It was only half a tank of…read moregas in it. One of the wheel covers was missing. The whole car was shaken and never got really of an apology from the employees about it. Also have not received my deposit back having trouble calling them because they're not answering their phone and when they didn't answer and I asked the questions they hanged up on me bad business I will never ever ever do business with Ally ever again.

AVOID THIS PLACE BY ALL MEANS!!!!!!…read more To start, the price may look right compared to the other car rentals, but it's not worth it. Came out to PR in August to visit family. We land, we got our bags, we're waiting for the "shuttle" to pick us up... he missed us 2 fucking times! Literally just sped and left us there!! Not to mention it was hot as fuck. We had a toddler and hella bags! We wound up waiting a whole hour & 20 minutes for the shuttle to get us. They drove us to the place which was like 15 minutes away from the airport. That's not inconvenient at all.......... (sarcasm) So we get there. We had 6 of us. We should've been fine in a 5 seater because my uncle had a truck and he was picking half of us up. Turned out we didn't have enough room. So we wanted to upgrade to a van. It was $565 for a regular Kia 5 seater. EXPLAIN TO ME HOW IT WOULD'VE COSED A WHOLE EXTRA $500 to get a van (2 extra seats). So nope we took the car we had. Fuck that. We drove like my Mexican side of the family and just squished hella of us in the car lmao! Anyways after 2 weeks passed, we go to return the car! Everything was in immaculate condition!! The only thing wS the car was a bit dirty, not by actual things! We cleaned all the garbage, just had a little sand here and there from our few beach trips. Literally not alot! We cleaned most of it. They tried to charge us $480 for cleaning!!!!! What in the actual fuck!!!! AVOID THIS PLACE BY ALL MEANS! Just rent the jeep from across the street. Anything! Any car from right across from the airport. Don't go to this joke of a place!

Absolutely a terrible waste of time and money. Had to wait over 40 minutes for the shuttle from the…read moreairport. Get to the location and I have been outside in the hot sun for over an hour and a half. Still haven't gotten my car. I will never use them again

I prepaid for my car rental and purchased collision insurance with Priceline. No one answered the…read moreinitial three times I called. When I called them after I booked I was told $250 would be held on my credit card if I prepaid. Everything changed when I got the counter. Priceline does not send any documents and collision does not include liability. I was told if I used my own liability insurance it had to be for a vehicle that was 2018 or newer and they would hold what ever my deductible was as the deposit. Then another lady the deposit would be $500. Priceline never sent me proof of the insurance with policy number so I had to purchase their insurance but my deposit was only $250 by doing that. The insurance charge was $153 for 4 days. Then tolls. The form says $3.50 a day plus charges. I used three days of tolls and was adding them up each time I was on the road. $1 here, $1.75 here. Maybe $16 but I was charged $21. The shadiest thing I realized was the initial receipt I was text showing how much was charged is virtual and changed. I glanced at it but I should've taken a screenshot. FYI- they are not itemized receipts which is another red flag! The final receipt was text to me and it matched the initial receipt. I sent a woman from my tour group here and now I feel awful. The initial daily rate isn't worth your peace of mind.

En mi vida e comprado sobre 40 vehiculos de diferentes deales, terminando usando los departamento…read morede servicios. El departamento de servicios de Cabrera Auto Arecibo es el peor que he experimentado, estos son los problemas qué paso cuando llevo mis vehículos a Cabrera: -Llegas a la hora citada pero el service advisor no aparece. -Ordenas piezas por garantía y no llaman para notificarte qué llegaron. -Llamas para status pero los service advisors nunca contestan el teléfono. -Dejas mensajes de voz al manager de servicios y a los service advisors y nunca devuelven las llamadas. -Llevas tu vehículo para servicios bajo garantía y siempre buscan la manera de cobrarte dinero aparte con la excusa de que no lo cubre la garantía. -Las reparaciones toman más tiempo de lo que deberia y siempre tienen excusas. -Tienen la mentalidad de que te están haciendo un favor cuando uno es el que paga o estas en derecho bajo las garantías. Por último NO LLEVES TU VEHICULOS A CABRERA PARA SERVICIO. Este mensaje trataré de divulgarlo en todas las redes sociales y pronto en mi canal de YouTube que tiene más de medio millón de visitas

Everything was good just they need have the cars for customers that customers paid because if…read moreyou getting something smaller and you paid for something bigger that's not right then long lines only had 2 people working but overall was great experience

We rented a Ford Mustang from Alamo in Puerto Rico through Expedia as part of our vacation package…read more The vehicle was not even clean when we picked it up. To make matters worse, throughout our week-long rental we found cockroaches inside the car every day. Driving a vehicle in that condition was extremely unpleasant and completely unacceptable. When we returned the vehicle, the staff apologized for the condition of the car. They explained that they could not process the refund through Expedia, so they told us a refund check would be mailed to our address instead. Unfortunately, despite their apology and promise, we never received the refund and never heard back from Alamo, even after following up. This was a very disappointing experience. Receiving a dirty vehicle with a cockroach infestation, followed by a promised refund that was never provided, reflects very poor customer service. Based on our experience, I would not recommend this Alamo location.