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    United Auto Credit

    1.0 (3 reviews)

    Services - United Auto Credit

    Auto loan

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    Excellence Auto Direct - Porsche Taycan

    Excellence Auto Direct

    (89 reviews)

    We had an awesome experience with Excellence when purchasing a car this week. I saw they had…read morelisted a 05 Subaru Outback, but didn't have pictures up yet, and figured I would pop by on a weekday to take a look. The car wasn't in stellar shape, but the price listed really reflected the condition, and the car did actually drive rather well, all things considered. They had just gotten it in on a trade, and it had not even been cleaned yet. The sales guy I spoke with on the first day, Aakash, was super nice, but wouldn't be available the next morning when I planned to come back with my husband, since it would be my husband's car. So, Aakash hooked me up with an appointment with Johnny C. for first thing the next morning. First, Excellence used the time after I left the day before to give the car a quick cleaning, which was much appreciated. Second, Johnny is a stellar saleman. He wasn't pushy, was friendly without being fake, and was up front about how the pricing would work. You see a lot of reviews on here mentioning the $2000 reconditioning fee, and although it is a regrettably high amount to charge, they really do the work on these cars. We were able to go back in the shop where they lifted the Subaru up on a lift so my husband could take a really good look at it (my husband used to be a car mechanic, which they were aware of, I don't think they would let most folks do this). While in the shop, we got a behind-the-scenes look at what their mechanics do to the cars they get in, and it is in depth and intense! They really do tear the cars down as much as needed in order to make sure everything is up to snuff. Still, always have a mechanic check out any used car you plan to purchase. Techs are humans, too, and sometimes they miss stuff. Because the Subaru hadn't been through this process yet, we were able to avoid the reconditioning fee, but the car was sold to us as-is instead. We paid the exact price listed online, the finance guy did not try to sell us on any extras once we told him we weren't interested, and the whole process was done in a couple of hours, from the time we came in to test drive to the time we walked out again. Johnny did keep the car for a few hours so they could at least give it a thorough cleaning for us, and then delivered the car to our apartment (we live all of about 2 miles from the dealership). I was SHOCKED at how clean they got the interior, and I am so thankful that Excellence saved us a few hundred bucks we would have had to spend on a good detail. See the before and after pictures, the passenger seat alone is shocking (the previous owner clearly had at least one dog that spent a LOT of time in the front of the vehicle). TL:DR: Excellence is good dealership, just be sure you know going in that there will likely be a reconditioning fee and always have a mechanic check out ANY used car you purchase at any dealership! Eyes wide open, this is a place we would buy from again.

    an hour ago New I…read morerecently purchased a vehicle from this dealership, and the experience has been extremely disappointing. Before the sale, they assured me the car had gone through a full inspection and maintenance service, something they charged $2,499 for. This fee was supposed to cover new or serviced tires, brakes, fluids, and other major maintenance items. However, when I got home, I immediately noticed the tires had severe dry rot -- something that would have been obvious to anyone performing even a basic inspection. I brought the vehicle back to the dealership expecting them to take responsibility, but I was told "the owner doesn't care and isn't going to pay for new tires." This dealership completely misrepresented the condition of the vehicle and refused to honor the very maintenance they charged thousands of dollars for. Their lack of accountability and customer care is alarming. If you're considering buying here, do yourself a favor and stay far away. There are plenty of honest dealerships that stand behind what they sell, unfortunately, this one clearly does not.

    United Auto Credit - autoloanproviders - Updated May 2026

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