United is about the same across the board - Normally get's 3 stars. However, Flight attendant here was a idiot! She INSISTED that my bag wasn't going to fit on on our plane. I explained that it has fit on the same plane dozens of times before. She wouldn't have it and stood to where I wouldn't be able to get on till I checked it and made me check it. The bin above me had room and was never filled. I have my system down to a science since I travel often and know what fits where and what doesn't. She should have at least given me the opportunity to try it. I've proven them wrong MANY times before with the same bag. Was very irritated to say the least.
To top it all off, I was close enough to the cockpit door to hear her tell the pilot the story. She made me look stupid, saying that I was trying to put a rollerbag on the plane when there was no way it would possibly fit while I was in earshot. VERY unprofessional. If I would have had time, I would have waited until everyone left and proven to her it did fit. She was snotty to me throughout the duration of the flight as well. She needs to not be a flight attendant. read more