I have no idea why Yelp currently has this business as closed. I know for a fact Southwest…read moreAirlines continues to fly in and out of JIA. I have sent in a request to Yelp to have "CLOSED" removed. I've flown in and out of JIA quite a few times using Southwest and I've always had a really great experience. Because I'm disabled, I'm always allowed to board first. When landing here, I am last to come off the plane because they have to get my wheelchair. The stewardesses/stewards are always really helpful and are willing to assist me in any way that I need with a smile. It's greatly appreciated. I just go back and forth from Jackson to Orlando, so my flights are pretty shorty... Only about an hour and 15 minutes. I've always been quite comfortable on the flights and have no complaints. I'll continue to use Southwest, especially since they generally have the lowest fares, and also because they don't charge to check luggage.

Southwest airlines as a whole, is probably the worst airline. This is my second time booking with…read morethem, and have a 2 hour delay so most likely wont reach my connecting flight. Last time i booked from PR to BWI and they cancelled the flight because once again.. it was delayed in PR as usual. So when i went to the clerks to talk about what they're going to do to compensate at least a hotel room. They said they aren't doing anything about it. Don't ever book here. Save yourself the headache.

I've recently flown into Jackson-Medgar Wiley Evers International Airport (JAN) in Jackson,…read moreMississippi [100 International Dr] on Wednesday, 06/03/26. Upon arrival, I was surprised by how small and cozy the airport was. It was extremely easy to navigate through. The baggage claim area + car rental counters were readily available downstairs and the rental center was located directly across the street. The walking distance was relatively short, which I highly appreciated. This airport is the hub for airlines such as American Airlines, Southwest Airlines, Delta Airlines, and United Airlines. I traveled here using United Airlines via the commuter plane, which was actually the smallest airplane I've been on - "CommuteAir." I returned to this airport to fly home to California on Tuesday, 06/09/26. I had such a positive experience with the TSA line as it took under 5 minutes to get through. I must say it was the shortest TSA line that I've ever encountered in life so far, which was beyond convenient. The airport dining & shops included Samuel Adams / Riverbanks Bar & Grill, Dunkin', Pearl River Marketplace and Hudson. I had visited Hudson on 06/09/26, which was a convenience store filled with snacks, travel essentials, apparel, and so much more. I grabbed coffee and an Evian water bottle. The aesthetic of the airport was inviting. The restrooms were well-maintained and clean. All of the airport staff members were kind. Overall, Jackson-Medgar Wiley Evers International Airport - JAN is such a lovely airport. Exploring around Mississippi by being surrounded by hospitable people and having access to delicious food were the highlights of the trip. I would be more than happy to visit Mississippi at some point again in the future.

Expectations of a small airport just have to be lower than a big international hub. Flying into…read moreJackson is an experience. 1 because you're most likely flying on a teeny tiny plane, but 2 because the amenities themselves are bare and minimal. While it was easy to get in and out of what was their security line, the challenge is that once inside, there really aren't any food options so plan ahead. Another challenge leaving is that you'll have to wait a long time for an uber. There weren't many other people waiting but it did take about 15 minutes for a car to be available. Just be prepared to move a little more slowly here.

Normally American Airlines is outstanding. Today was a little challenging with our seat…read moreassignments. My assigned seat had a broken tray table. They recognized this ahead of boarding and moved my seat to first class. The only down side to the move was that it separated my wife and I who were flying together. We understand that minor failures happen and they more than made up for the inconvenience. Thank you again American for your ability to adapt and make the best out of a difficult situation.

I wish I could leave no stars. This company service is terrible and over priced, I have received…read morebetter service from Spirit Airlines. I planned a trip for 12 people to travel to Turks & Caicos for my birthday. 3days before they emailed and offer to change the flight at no additional cost if we wanted. I said no. The day of my trip two hours before the flight they cancelled the flight and put us on a flight that didn't leave until the day after the original flight, instead of putting us on the flight that left out 2 hours prior to our original flight. I lost money on the Airbnb, the chef, excursions and they didn't offer any compensation. I went back and forth through emails because it's impossible to get agents on the phone and they then offered 1 person not even myself, the one they were going back and forth with 5000 point which is equivalent to nothing and 1 $50 voucher which they never sent. When I reached back out to speak to a manager I was told I was already compensated and they wouldn't be compensating me anything other than the 5000 points. They refuse to escalate this to a manger and this has been going back and forth since September of 2024. Over the weekend I unfortunately utilized this service again and the booked a connection flight we landed at 7:20am in Dallas and the connecting flight was boarding at 7:25am. We had to run through the airport and take the tram as well to get through our flight before it took off. I am not sure whom I need to speak to but I will continue to let it be known of the poor service that American Airlines offers along with poor planning and lack of customer service!

Only so much one can yelp about without proper motivation. United has been kind to me, but they…read morehave also had their proverbial way with me using power tool. always a crap shoot. I'll always be your B**ch United. Just keep flying, but one day you are going to have to retire some of those aging aircraft and wise-cracking employees.

Been sitting on the tarmac for over an hour. Apparently the door won't close. They were no…read moremaintenance personnel on site. They had to get him out of bed. I never seen an airport that didn't have an onsite matainence. Not the mention United should have check this plane for flight worthiness but putting it in service.

What a great hotel that is located in a perfect location for shopping and dining. Courtyard is well…read moremaintained and offers so many relaxing options such as, the patio for sitting or even going swimming at the pool. There's also a really great lobby where you can watch the big screen tv, or enjoy yourself at the bar area. The best thing about Courtyard was the customer service. Both Tonya and Brittney were phenomenal. They are definitely great representatives of this location.

We stayed here over the 4th of July holiday and overall it was a good experience. Check-in was a…read moresmooth process, although I wish they would have asked if we wanted room cleaning services. Most hotels that do not automatically clean your rooms let you know when you check-in. It wasn't until we returned the next day to our rooms that we realized we needed to request those services. The rooms were clean and a good size. Loved that they had a refrigerator and microwave. I exercised both days I was there and was the only person in there, which was nice. I wish they would turn the machines to face the tv though. Almost all gyms have the machines facing the tv so you can watch it while exercising. The outdoor area and pool were nice. Apparently they have a free continental breakfast, but told us that was not available given the holiday, which was disappointing. The prices were decent. I would definitely return.

I tried calling Deluxe Cab Company four times--but each time I was disconnected before anyone could…read moreanswer the phone. So I called Jackson Taxi instead and booked a ride immediately.

Right on time. Easy ride to the airport. Reserved the night before and got to the airport right…read moreon time for my flight.

Great hotel- comfortable freezing room - had to adjust the temperature but: hey, the AC works! lol…read moreAnyway the entryway sort of gave me a "old dingy look" the place was okay! We were in a first floor suite I got with points- no outside noise but there was a ton of light so they had blackout blinders that worked great. All in all we had a good night sleep, got a complimentary water and treat for my status and: a good bountiful hotel breakfast! I enjoyed the warm biscuit and sausage gravy - and coffee! And the yoghurt with extra protein was a plus! Good job Holiday Inn- the breakfast area was totally refilled even though I stopped in at 9 and breakfast closed at 9:30 so thank you for that!

Friendly receptionist, clean room, average breakfast items. My room wasn't cleaned due to a…read moremisunderstanding but they took care of it quickly.

We checked in and the person at the desk was very friendly. I asked for a late checked out and they…read moregave me one hour. The room was ok had two queens and one king beds. Beds where comfortable. Only issue was the floor was not vacuumed well there was paper on floor and plastic tag hanger. The breakfast was very good. There's plenty of parking.

As a travel healthcare worker, we landed to Mississippi late at night stranded with only choice to…read morestay here. The brand name used to be a nice place to stay but this place was beat down, lack of maintenance, has this awful smelling in the hallways. When, I spoke with the front desk staff, came to realize that they are owned by another owner and it crying for renovations. Hotel advertised on their website many false adds, like hot meals, clean pools. This is not true, there was nothing hot in that hotel, not even a coffee! They hand you a bag of luncheon with orange, snacks for breakfast. Coffee pot in the room is old, that we had to order out. Rooms was okay to stay when in desperate situations. Customer service was great, but they need to do more. It's not really too bad, just need some touch up and remove false adds on the website. We left and check in to another nicer hotel that actually serves hot breakfast with airport shuttle and amazing services. Be careful all and stay safe MI.