I was able to rent a transport wheelchair for my 91-year-old Mother who visited for a few days. I…read morewas greeted warmly by a helpful salesperson, but I was disappointed, however, because when I had called ahead I was told I didn't need to reserve any equipment because they had plenty of everything. However, when I arrived the following week, they were all out of rollaters. My mom's visit would have been more enjoyable had she been able to walk with the assistance of a rollater while she was here.

Mobility City provides assisted living devices and mobility equipment and service. The staff is…read moreprofessional, joyfully friendly, and expert at fixing equipment. But what caught my attention is a most comfortable lift recliner. As the name suggests, it gives you a lift when you're getting up as Holly, an owner of this franchise, might say. It's equipped with push button controls positioning your body for pure relaxation. Consider it when you're watching a Cowboy game, shouting at the TV after a receiver bungled a pass. You might want to jump out of your seat for that -- without needing assistance. In any event, you don't need to suffer from a mobility problem to enjoy the relaxation. If you check out the Mobility City showroom, walk a minute to Rita's Italian Ice & Frozen Custards, which offers the tastiest ice I've enjoyed in years.

Lovely people to work with. From the phone discussion to the delivery (on a Saturday too!), they…read morewere polite, kind and took time to discuss everything with me. Very professional and caring. I would highly recommend to anyone needing equipment after foot surgery.

Fantastic customer service! I've rented through Knee Coaster twice now and would recommend them in…read morea heart beat. Personal service, same day delivery and competitive pricing for an awesome (practically brand new) scooter each time! HIGHLY RECOMMEND!

I was very impressed with this place. I needed a CPAP mask and they had so many options and the…read morestaff was super helpful and knowledgeable. Thank you!!

Specifically called for a product before arriving. They were great upon entering, very nice and…read moreupbeat. Told the young man what & why I needed the product. He looked at me me said this is it. After getting home I mixed the two products together. Let it sit as needed before injecting. While waiting I proceeded to read the instructions to determine how to store it. It states that this product is not for intravenous use. Which is what I was told twice. The offered to refund their product price of $1.25 cents which is as great but I am out of luck on $50+ that was spent on the other product. So I am just out of luck. It good thing I hadn't taken the injection. Who knows what would have happened. The only positive is everyone was really nice at the store.

I have been a customer of Metrocare for a few years (not for recurring items like CPAP) and when…read morevarious family have needed wheelchairs, crutches, and in one case a knee walker, they've always been my number one choice to work with. Hospitals always have their companies they recommend, but I've always made sure family shops at Metrocare first primarily because of their customer service. They've always been quick to respond, quick to deliver, fair in pricing, and easy to deal with. I've read the other reviews and...the grammar and spelling alone should tell you these other customers aren't the brightest bulbs. It is always the slow that complain the loudest it seems. If you need durable medical equipment and you're in the Dallas/Fort Worth area, I would not hesitate to visit Metrocare first.

my name is johnny w. hobelman, my customer i/d is 169349 i…read morehave a merits vision super p327- i purchased in 2020 -paul was the salesperson i have requested the right armrest, mine is damaged. it is 14" long, 2.5" wide, screw holes are 9 3/8" apart (center to center). i've tried on multiple occasions to receive any response to my "messaging request", "telephone request", "verbal requst" i cannot buy this product, directly from merits, i can only buy merits products from a licensed dealer. metrocare home medical eqp.has a chance to profit from sales of all equipment, parts, labor. but they have a chokehold, that is customer relations for new, recurring sales of all products they offer because of people not interested in your company. i will never purchase another of any thing you hae to sell. (remember it's sales and service) i will now proceed to calling you out on facebook, x, adds in newspapers, word of mouth.

This business had an ad on Facebook for Chair Stairlifts. Since I am 74 years old in the comments I…read moreasked "What is the price?" They did not reply but have phoned me nearly every day at about 8:00 am. Not knowing what business Leaf Safety is I let it go to the recorder. I have blocked their calls yet they continually use a different number to reach me. I have messaged them to not contact me. For over two weeks they continue to harass me. Today I called and told them to remove my number from their contact list. The man who answered raised his voice and said "You asked us to contact you." I said I had Zero interest and he began Yelling and screaming to talk over my voice. I have reported them to the BBB for harassment, and unprofessionalism. It is obvious that their business model is to push elderly people into having them visit for a quote and then harass them into paying a fortune for something they probably don't need. Run, don't walk away from this company.

From the owner: Explore our stair lifts, low-entry walk-in tubs, and walk-in shower mobility solutions to see why a…read moreLeaf Home Safety Solutions installation makes all the difference. Life is full of uncertainties, but whether you can stay in the home you love shouldn't be one of them. Offering direct-to-consumer in-home comfort solutions, our team provides well-deserved peace of mind to families, caretakers, and anyone caring for a loved one. Leaf Home Safety Solutions transforms homes through high-quality accessibility solutions that improve independence by providing a variety of customizable options such as power swivel seats and power folding footrests for both straight and curved staircases for indoor and outdoor spaces. With products backed by limited lifetime warranties, flexible payment options, and hassle-free installations, the Leaf Home Safety Solutions team prides itself on making home upgrades easy. Enjoy the home you love on every level by scheduling an appointment near Grand Prairie, TX today!

This company stands by their products, and service. They make a lot of products in Texas which is…read moresomething you don't hear companies do anymore.

I contacted this company about an expensive medical device I purchased that did not work, hoping…read morethat they could at least let me exchange it for something else. They responded only that they could not help me in any way. So I am stuck with the poor quality item, and out the money I spent on it. Poor customer service.

Absolutely terrible customer service. Never received the rental but want to charge me anyway to sum…read moreit up. They were outside their own window of delivery by 12 min with no response to our texts for over 30 min because their phone was in "eco" mode. Unprofessional and unacceptable. In that time we got a rental at the Six Flags itself which btw was cheaper by about $30+. What would you do if you were waiting on a delivery for over 30 min with no response? Chalked it up to being a scam and got another. Now they want to blame me for changing the delivery time, blame the prior customer as well, even though they were the ones that agreed upon the time. Clearly understaffed, unprofessional, and horrible customer service. Idk on what world they live in that someone should pay for goods not delivered or services not rendered. Never again. Avoid at all costs. Update: +1 star. They have agreed to a refund (& future discount--though doubtful I'll use it after said experience) through their escalation team. It's unfortunate I had to write reviews about the experience to get one. Hopefully they will re-evaluate how they do business or adjust their cancellation policy, especially on the basis of their own delivery driver being late & unresponsive.