Had to get a screw back replacement for my earring back . Knowledgable and courteous with a…read moreRemarkable store.

4.5 almost 5.0 (not quite a 5 simply because their prices seem high for new jewelry, but most…read morestores are pricey!) Overall- I appreciate the diligence their team provides when you have your fine jewelry repaired. They are trustworthy, honest, and reliable! When you walk into the store you feel a bit cramped but it's simply because they have so many great cabinets full of authentic diamonds and lovely jewelry, along with cute personal and home items! They were very honest with me on the timing of my repairs and offered estimates before I conclusively decided to repair the rings (or not). I am thankful they're in business and have been for decades in Amarillo, Texas! And I have yet to find a better jewelry cleaner! I overheard them telling a customer that their cleaning process also involves steaming. Wow my rings were returned better than new. I'll be back!

Absolutely the best jeweler! High quality workmanship, fair, honest and great customer service…read more Thank you! I love my ring!

Very trustable jewelry store. unique designs and High End jewelry ,Specially the owner J Keith…read morevery friendly very honest , friendly stuff, ready to help you and Design the jewelry that your heart desires .I recommend this jewelry store to everybody .

Cindy was amazing!! She is very creative and a beautiful artist that helps you find any wardrobe…read morepiece for any occasion that you may need. Highly recommend!!

The store is filled with vintage treasures for all occasions from different eras - sleepwear,…read moreformal wear, leisure wear including Hawaiian muumuus. Also shoes, hats, jewelry, and costumes. Don't miss out! This is a very special shop with a charming owner who was incredibly helpful. If I lived here, I'd be a regular!

I just had some ring engraving done....Teresa helped me and discussed the job with me. I just…read morepicked it up. I am thrilled !!! Really, I had checked all over town. Some engravers can work on the outside of rings. Others can only work inside the ring. And I'm not criticizing anyone!! I understand that different craftsmen have their specialties!! But Thacker did the complete custom engraving, and I love the result!!.....and I felt the price was fair. If I have any jewelry repair, or custom need, I will definitely go back to Thacker ( & hopefully be able to connect with Teresa!!)

I chose to look for an anniversary gift for my wife at Thacker. I was greeted right away and guided…read moreto pieces that matched my request quickly. There were style options to choose from and a range of prices. Once I made my selection, it was gift wrapped beautifully and I was on my way. I knew about what I wanted and Thackery provided it without high pressure sales or drawn out "warranty" tactics. I will be going back the next time jewely is the appropriate gift.

On two occasions both being my birthdays I bought Lab grown diamond earrings and was really…read morehappy,one set was white gold and the other yellow gold,but on my third purchase I wanted to buy another pair of 0.50 which is 0.25 in each ear but this time I wanted them to be Natural diamonds which would be quite pricey,I had a pair ordered and paid weekly three to four hundred dollars until I paid in full which costs over eleven hundred dollars but money doesn't mean nothing it's the opportunity to own the best of the best even though I am a male past my forties,I spoke to Becky and I placed my order and when they arrived they were not 0.50mm but 0.60 0.30 in each ear which I wanted something smaller than 0.50 0.25 in each ear or around the same size,I was a bit disappointed at the time but realized she got me more bang for my buck and she explained that they were about the same but had more bling for its size which I was really excited about now instead of having lab grown diamonds which are fabulous I now would own a pair of natural diamond earrings,At first I wasn't sure if I'd like them because of the upgrade in size,but now I realize they are perfect,I wear them every single day and clean them daily with Dawn dish soap and warm water.WOW,,,Thank you Becky for doing you to get me a great bargain.You are truly the best and I apologize for my impatience rather they'd be to big but have become a great part of my everyday life.and I also want to thank everyone who attended to me which I know are a remarkable team.thank You Chris as well.

Becky and her team at Robert Lance Jewelers did an amazing job helping me pick the perfect ring for…read moremy fiancée. I can't recommend them enough!

Beautiful restored building! Was able to go on a tour and loved it!! Had my 2 young children and…read morethey enjoyed it also. The staff was so friendly and went out of their way for us. The jewelry was absolutely beautiful and very reasonably priced.