My sister went to this nail salon looking to have a good time with her friend and to relieve some stress. She had a manicure and a pedicure done (along with some treatment she DID NOT ask for but they did anyway, so she had to pay for it). The man that was helping her insulted her toenails for being too short, talked loudly about how bad they were, and completely humiliated and embarrassed her. He continued to work and kept sighing and shaking his head and ended up cutting her toe several times. When it came time for the manicure, he did the same thing, berating her for not controlling her cuticles (which are totally normal), and for sometimes biting her nails. As he was apparently frustrated, he pushed back her cuticles so harshly that 3 of her fingers were bleeding. As she got ready to leave and pay way too much for the way she was treated, another woman told her rudely to stop biting her nails and laughed at her.
My sister is a sweet and polite girl who did not say anything at the time. She definitely should have because the service was unacceptable. I'm incredibly upset with how she was treated, and her fingers and toes are still swollen from the harsh treatment she received. No apology was given at all. Needless to say, I will always steer clear of this place and will not recommend it to anyone I know. There are plenty of other nail places with polite people who are helpful and grateful. read more