One of my motorized Hunter Douglas blinds stopped working. Unique Blinds were very highly recommended by a local blind company. Phil was so sweet and professional. He was patient to describe the problem and how to fix it. The new motor arrived promptly and Phil replaced it quickly. Without revealing all the details, communication was great, service amazing, the whole team was super nice, and price was very reasonable. I would rate them highly, recommend them most confidently, and would not hesitate to call them with any issues. Thank you for your help:) read more

Do Not use these people! Not the same owners and all old great reviewers are from past owners. So sad to see many reviews have had the same issues! Phil is gone and this new takeover does not honor the book of business they bought. I had Phil do our house in end 2023 & 2024 including a very large picture widow in the guest bathroom and unfortunately It crashed down to the floor recently and a tech came out (after several calls and emails) and said it definitely was not latched in right (which was pretty obvious ) and that it was set to far forward in the frame itself so the weight of it eventually gave and it crashed to the floor tearing the material and breaking the side plastic cap- i never touched it so they could see exactly how it came down. The tech did set the latches back & put the torn broke one back up. I spoke to Eve since then 2x said & she was looking into replacing it and would get right back to me. I never heard back even after several more emails and calls, and the tech Ray I believe was his name said he'd come the following week to at least replace the broken cap-he never came! So incredibly disappointed and sad to see this is what became of a reputable business. They lost a lot of future business not just from me but I will NEVER refer them! We get a lot of friends & neighbors who ask for our referrals on many things and they will not get my referrals to Unique Blinds! Believe me @unique blinds...... people read these reviews and word of mouth is huge here! Shame on you guys for not following through and making me waste my time -you had a chance to make right what could have been simple. I even said to Eve I didn't even have to have that specific blind that I'd get another if they could not get the one I had, now I have a torn & cracked grabber blind I need to replace myself. Also the business is under the name Smith so I addressed a email to them also with no answer. read more

They were 5 stars 7 years ago. In November I called and scheduled an appt. We rescheduled and the tech came out and measured our windows. He said he would come out with samples and never showed up. I left a message at the business after a few weeks. Never received a return call. Very disappointing. read more

I have used Qnique blinds with Phil and recommended them to friends for years. Phil retired last year and my experience since then has been awful. Phil was the best!! We NEVER had an issue and I could send him a text telling him what I needed and he made it happen. He as honest and a pleasure to work with. Eva has taken over and she is the sheer opposite. She has been coming out to fix 2 electric blinds since Dec 1,2025. She has every excuse in the books and can't remember what excuse she used last. She has been coming in a week or two for months. I have been nice, kind, understanding and patient with her until today. She was going to call me right back and 30 minutes later no call and I'm sure I won't get one. I don't write negative reviews for businesses but this one deserves people knowing what will happen if they do business with her. I also tried to order more blinds and she doubled the price. I nicely questioned the price change and she had a lame answer. I spoke with one of the other employees and it was clear I wasn't the first unhappy old customer. read more

yeah I didn't actually get any blinds installed but one of their employees "Kohle Laffoon" called me a quote "Faggot" and "Douchebag" because I did not accept his fantasy baseball trade. Alright, that is all! read more

Quick repair on my 36 year old wooden blinds. The repair was very affordable. The staff were very friendly.

Just moved into a new house and I needed blinds on all of the window. Eva & Phil took the time to discuss the numerous options with me. Phil installed the blinds yesterday, and they look fantastic. Very happy with their service and the product. read more

I had motorized blinds installed a few years ago. Recently I had a problem with a battery tube. I called and they gave me one. No charge. These guys are great. Very responsive. Great service. Thanks read more

I had some string ladders replaced on my venetian blinds.  I took it into their shop on Monday and on Wednesday morning they called me and said it was repaired and ready to pick up.  This was very prompt service.  I put the blinds back up and they work perfectly now.  I am very pleased! We also purchased a couple motorized shades from Unique Blinds a year ago and we love these shades.  They came to our home and told us about all the options, styles, and colors.  We were told about all the advantages and disadvantages of each option.  We selected what we liked the best and they measured the windows.  When the shades arrived they set up a convenient time to install them.  They adjusted the shades and set up the remote so all we do is push a button to raise and lower the shades.  These shades are a great product. We have been very pleased customers and we will go nowhere else for service and products. read more

Oh, yes! Delightful service! My blinds are sparkling! These are very nice people who do what they say, are friendly and competent. The price was very reasonable and I'm overjoyed at the way they came out. As long as these people are in business, I'll never struggle to clean my blinds myself again. I asked for some of their business cards so I can pass them on to friends. They are proud of their company and it shows in their excellent service. Outstanding! read more

This company deserves all the stars! They are so friendly, priced fair and do an excellent job. We had Ashley come to our home for a repair, she knew what to look for and I felt very confident that she was an expert in this area. Her repair was quick and she did a quality job, best of all was that it www only $25. She is also working with my aunt and has provided exceptional customer service on her job or restringing many blinds. read more

I was happy with my purchase and installation of my blinds and window coverings 3 years ago! I love the customer service they have provided since then. My kid broke a part off the blind wand and I emailed Phil to see if I could get this fixed. He replied right away and got me on the schedule as soon as he was available. He came out and fixed the part and showed me what to do in case it happen again! Now I'm replacing the windows and wanted to see if they could come out to detach and reset two of my window coverings so the window installers could replace the windows. Once again Phil emailed back right away and got me on the schedule! I'm highly recommend these guys any service they provide. They are a gem! They are kind, informative and have exceptional customer service. read more

Extremely nice owner who cares about his customers and does what is in their best interest. Very competitive pricing and excellent service. Prompt communication. It is not about selling something but rather providing a service. read more

Unique blinds are the best! The previously people I used to clean my older Hunter Douglass blinds, broke the end cap when they were putting them back up. They still worked but not correctly. This time I took my blinds to unique blinds for cleaning. They not only cleaned them but found an end cap to fix the blinds. They work great now. I'll never go any where else. Jane read more

Unique Blinds gave us great service. Repaired our blind that we couldn't get repaired in other places we had tried, and expedited it when they learned we were going to be traveling this weekend. Super job! read more

Ashley came out to my rental home and made recommendations on the best roller shade option for my rental property even though her company would not make much money. She even fixed minor issues with existing blinds at no cost. That customer is so valuable for a company. I will tell everyone I know about Unique Blinds and that they are the best!! Thank you Ashley. read more

Ashley and Phil finished installing our new cellular shades. They ordered our shades 5 weeks ago and they came and installed them. Top down and bottom up for our living room and cellular slider for our dining room sliding patio door. The shades are beautiful and fit perfectly. The price was also perfect. We couldn't be happier. Thank you read more

Sunshine building maintenance has worked with this delightful company for a while now. And I can safely say they are responsive, friendly and such a pleasure to work with! read more

I brought in a top down-bottom up fabric blind. The mfg wanted $80 + shipping to re-string the broken string. I dropped it off on Friday, picked it up on Monday for $40 which included both strings. Very happy. read more

Competent and honest. They repaired my blinds that were installed between the panes of glass in my patio door. The door was made by Pella and Pella wanted about $ 1,300 to replace the blind. Unique was able to do the job for less than $100. I would not hesitate to use them for my household window covering needs. read more

I ordered top-down, bottom-up blinds from another company over the internet. I incorrectly measured the width, so the blinds were too wide for my window. Unique Blinds was able to cut down another manufacturer's blinds by one-half inch, which saved me the cost of returning the blinds and/or reordering them. I am so grateful for this service! We researched other blind companies in Boise, as well as several box stores. No one else could do this. Unique Blinds service was excellent, fast, and affordable. I recommend them highly. read more

These people run their business from a phone, a small warehouse that is not open to the public and a well-equipped, professional van. They come to you! (Not having to pay overhead on a store SAVES YOU MONEY!) But they're stable- they've been there a long time. They have installed and repaired mini-blinds for my mom twice. They couldn't be nicer, friendlier or more reasonably priced. They are on time, FAST, very experienced and really know their business. I have to simple rave about the kindness they have shown my aged mother. What a pleasure to do business with such nice and professional folks. read more

They do have a showroom open to the public. It's closed from 1-2, for lunch. I stopped in the other day. The woman there was quite friendly and helpful. They have a good selection. They must be pretty busy because I couldn't get an in-home consultation for two weeks. My rating is for the good customer service. I haven't yet received a quote or made a purchase. read more