This is a great company to work with. They arrive when scheduled, offer great products, and provide…read moregreat service.

After purchasing and having a full house of shutters installed, I needed to have a follow up…read moreappointment to adjust one of the shutters that would not stay closed. I had to reschedule the because they "forgot " that I was on their books. The came out to adjust the shutter, and it still is not working properly. I made another appointment to purchase more shutters or blinds, and to adjust the shutter that was not closing. I waited and they were late. After contacting the company to confirm my appointment, it was acknowledged that I was, in fact, on the schedule. Yet, over looked. Poor business practices. I will not recommend this company.

After getting other quotes from vendors, we chose Treasure Valley Window Treatments because of the…read morevast knowledge, expertise, professionalism, and timely delivery. Rich and Lisa are truly a dynamic team from the moment they arrive to understand what you want to accomplish, to the install of window treatments. They suggested ideas we hadn't thought of, and provided a level of service that far surpassed other vendors we considered. It is our absolute privilege to recommend them to anyone seeking window treatments for a new home or to replace existing treatments. Terry & David

Rich and Lisa came out to the country (50 miles) to measure and give an estimate - we have windows…read moreas much as 18 ft high with irregular/rake shapes. The shutters they recommended are beautiful, the fit is excellent and they were a pleasure to do business with.

Tanya was so helpful to us when we were selecting window coverings for our new home. Since we were…read moreliving in another state when going thru the process of choosing what type we wanted, we had phone conversations, Tanya sent us samples that she thought I might like. We settled on the style and then chose the color. They were installed during the window of time before we moved in and they are perfect. We chose Shutters for the front windows and Alta sheer shades for the rest of the windows. This was a very positive experience and I would highly recommend Gotcha Covered of Eagle if you are in the market for window coverings.

Tanya was fantastic thru the entire process of our window covering decision. She was SO helpful…read morewith design decisions, color and fabric choices. Her professional manner was so refreshing and her communication was just great! Quality of of Hunter Douglas banded shades is really nice. The installer did a great job as well. I would highly recommend Gotcha Covered of Eagle for all your window treatment needs.

This is our third time ordering blinds from Blindsource. They have great customer service and are…read morealways on time for all their scheduled appointments.

My wife and I just relocated from CA to Star. We purchased a new home and needed window treatments…read more We chose Blindsource based on the recommendation of our real estate agent. Amy came out to do our initial estimate. She was nice and efficient and gave us what we felt was a very reasonable price. We would have to wait about three weeks for the blinds to come in after ordering. We were OK with that. We got a call yesterday from Mark, the owner, that our blinds were in and he was able to schedule the installation for today, which was very nice. I did not get the name of the actuall technician and his assistant but they were very good and it only took about an hour to install about 9 sets of faux-wood blinds. We are very pleased with the final result. Just a heads up when ordering blinds: make sure you know on which side of the blind you want the wand. And let the person giving you the estimate know.

Ordered and had to pay in full 6 weeks ago. I was promised 3-4 weeks. Didn't read small print …read more "Estimated" Now, still no blinds and they are a month behind in installation. So even if I received them today, there's no one to install them. Beyond upset. Mostly because I trusted the company. They won't admit mistakes and no refund policy.

Unbelievable, can't believe they still have their doors open! Almost a month in the works before…read moregetting a half-baked bid for blackout/noise reducing drapes for our bedroom. 2 tiny windows, one medium window and over a narrow door, just shy of $10k!!! Seriously??? First, I took a big pillow of the exact color that I was hoping to get close to. They had 1 fabric choice. It was meh. Went back to see if there was anything else that would work, found a good match. But they had trouble matching the vendors for the other 2 layers in being able to have 1 house make it all. There's an insulating layer and and underside layer. No, we don't have 40' ceilings, the length was 8' on all. 2 weeks after measuring everything, they said they couldn't figure out just how to make the fabric overlap (keeping out light), but in the same sentence kept telling me they "do these all the time." Whaaaa? I asked them to please explain, got nowhere. 6-8 calls/visits to the store to get updates, because it was set up by their "marketing expert from Dallas", who promptly left and flew home leaving me with no bid. Ridiculously unprofessional. They left really young, inexperienced people there in the store alone all day to handle everything, not their faults. I felt bad for them. Don't waste your time on these knuckleheads! A month wasted when a noisy subdivision is quickly being built right behind our fence, and we'd like some privacy and to be able to sleep.

Bought our blinds from Blind Appeal years ago and they're still in great shape. I needed a new pull…read moredown pole and Mike & Sean were very helpful. They devised the best pole for my needs. I was impressed when our blinds were installed and now with the excellent customer service. Thanks again guys!

Incredible, Incredible, Incredible customer service AND installation. Customer for life!read more

I have been trying to find a good blind company to help me with 2 broken blinds. I had called…read moreseveral but there was no response or they weren't able to help. I finally found The Blind Store and they were awesome to work with. They were able to fix both blinds and took such good care of me. I highly recommend them. They came on time and the date that we set up as well. Their charges were very fair and reasonable. I am so happy I found them after 2 years of frustration and not knowing how to get help. Great company - great customer service!! Top rated!

From the owner: We are an Idaho local, family-owned, and family-operated small business, providing custom window…read moretreatments and blinds for over 15 years. We offer residential and commercial window blind services, including a full line of innovative products plus expert repair. Our mission is to be the local window-covering expert, in product options & design knowledge, providing top-quality products & world-class services at reasonable rates. We are the top expert and highly-rated window blinds store in the Magic Valley and we have recently expanded our services to the Treasure Valley area. We are excited to serve our community and find ways to help elevate and improve homes through our personalized, expert design consultation and our wide selection of custom window treatments and blinds.

This company does not value customer service or satisfaction. I ordered some coverings a few years…read moreago. I made a review then that is somehow taken down. They did not offer me a color choice on the top frame. When I received them, it was black, while the bottom piece was white. this clearly does not match. They claimed I ordered black. I said I was not given a choice. We went round and round. It looked ridiculous. They finally acquiesced after many discussions. I thought I would never use them again. Wrong. We did a small remodel and ended up needing to add a few more coverings in a room where they needed to match exactly. I reluctantly called again. They came. They forgot a small item at delivery and fixed with many calls (sounds familiar). Now 8 months later a chain has broken. It is "under warranty" but they are charging me $100 to "come out." I called twice and emailed once to even get this response. STAY away. They do NOT care about calling back, helping or making sure the order is to your satisfaction. They are no bargain, so keep looking.

BEWARE! We purchased over $20,000 worth of window coverings from Window Covering Outlet and when it…read morecame time ( 10 months later ) to fix a warranty issue they ghosted me. The owner would not respond to my numerous pleas for help. There are many reputable dealers in town, but this is not one of them. They post on their website that they are BBB A+ accredited, however if you go to the BBB website you'll find that their rating is F and they are NOT accredited. Shameful and deceitful.

Suzie was knowledgable with the products they carry and very personable when she came to measure…read moreand give us a quote. Heather in the office was also great. Thank you Suzie , Heather and the Blind Gallery!

I have to say that I am very happy with the Blind Gallery. Their responsiveness and honesty makes doread more