Great follow through and communication. We will use again for all our blind needs........read more

This is a great company to work with. They arrive when scheduled, offer great products, and provide…read moregreat service.

Wonderful company. Our treatments look fantastic. Everything fit…read more No returns or coming back. Highest quality materials. The treatments enhanced our home 100%. Can not recommend them highly enough. Great Great folks.... Impossible to be disappointed or unhappy. Thank you!!

I had window shades that I needed to be put up, so Rich came out to give me a quote, which was very…read morefair and he is a dealer for the shades that I already own. Rich then ghosted me and would not return my call to get the shades installed. I called no less than 10 times, left messages and got NOTHING in return! I think Rich is a great guy, but maybe he doesn't want to help us because I didn't buy the shades through him and he won't make enough money on me. Also, just be honest with me, don't tell me you will do something and then don't!

Tanya was so helpful to us when we were selecting window coverings for our new home. Since we were…read moreliving in another state when going thru the process of choosing what type we wanted, we had phone conversations, Tanya sent us samples that she thought I might like. We settled on the style and then chose the color. They were installed during the window of time before we moved in and they are perfect. We chose Shutters for the front windows and Alta sheer shades for the rest of the windows. This was a very positive experience and I would highly recommend Gotcha Covered of Eagle if you are in the market for window coverings.

Tanya was fantastic thru the entire process of our window covering decision. She was SO helpful…read morewith design decisions, color and fabric choices. Her professional manner was so refreshing and her communication was just great! Quality of of Hunter Douglas banded shades is really nice. The installer did a great job as well. I would highly recommend Gotcha Covered of Eagle for all your window treatment needs.

We got a high quality product with professional installation. The sales team was efficient and…read morefriendly. No high pressure no oversell. Just great service.

My wife and I just relocated from CA to Star. We purchased a new home and needed window treatments…read more We chose Blindsource based on the recommendation of our real estate agent. Amy came out to do our initial estimate. She was nice and efficient and gave us what we felt was a very reasonable price. We would have to wait about three weeks for the blinds to come in after ordering. We were OK with that. We got a call yesterday from Mark, the owner, that our blinds were in and he was able to schedule the installation for today, which was very nice. I did not get the name of the actuall technician and his assistant but they were very good and it only took about an hour to install about 9 sets of faux-wood blinds. We are very pleased with the final result. Just a heads up when ordering blinds: make sure you know on which side of the blind you want the wand. And let the person giving you the estimate know.

Don't use budget Blinds, we had a horrible experience. I think they are having money problems. We…read morewere forced to pay in full in March, when we placed our order that was promised 4 weeks later. It has been almost 2 1/2 months and still no blinds. We finally were told the order wasnt put in their system. When I tried to get our money back, they told me the owner was out of town, a check would be cut in 5 days & would be mailed, refusing to allow us to pick up the money. Today they called to tell us we can't get a check for another 2 weeks i have no faith we'll see our money & we'll have to sue. Patty We

Shitty experience, install was botched, products weren't measured correctly, and Corey the install…read moremanager has a superiority complex with an attitude. Will be contacting the BBB about my experience and will make sure everyone I know avoids this place.

Bought our blinds from Blind Appeal years ago and they're still in great shape. I needed a new pull…read moredown pole and Mike & Sean were very helpful. They devised the best pole for my needs. I was impressed when our blinds were installed and now with the excellent customer service. Thanks again guys!

Incredible, Incredible, Incredible customer service AND installation. Customer for life!read more

I have been trying to find a good blind company to help me with 2 broken blinds. I had called…read moreseveral but there was no response or they weren't able to help. I finally found The Blind Store and they were awesome to work with. They were able to fix both blinds and took such good care of me. I highly recommend them. They came on time and the date that we set up as well. Their charges were very fair and reasonable. I am so happy I found them after 2 years of frustration and not knowing how to get help. Great company - great customer service!! Top rated!

From the owner: We are an Idaho local, family-owned, and family-operated small business, providing custom window…read moretreatments and blinds for over 15 years. We offer residential and commercial window blind services, including a full line of innovative products plus expert repair. Our mission is to be the local window-covering expert, in product options & design knowledge, providing top-quality products & world-class services at reasonable rates. We are the top expert and highly-rated window blinds store in the Magic Valley and we have recently expanded our services to the Treasure Valley area. We are excited to serve our community and find ways to help elevate and improve homes through our personalized, expert design consultation and our wide selection of custom window treatments and blinds.

This company does not value customer service or satisfaction. I ordered some coverings a few years…read moreago. I made a review then that is somehow taken down. They did not offer me a color choice on the top frame. When I received them, it was black, while the bottom piece was white. this clearly does not match. They claimed I ordered black. I said I was not given a choice. We went round and round. It looked ridiculous. They finally acquiesced after many discussions. I thought I would never use them again. Wrong. We did a small remodel and ended up needing to add a few more coverings in a room where they needed to match exactly. I reluctantly called again. They came. They forgot a small item at delivery and fixed with many calls (sounds familiar). Now 8 months later a chain has broken. It is "under warranty" but they are charging me $100 to "come out." I called twice and emailed once to even get this response. STAY away. They do NOT care about calling back, helping or making sure the order is to your satisfaction. They are no bargain, so keep looking.

BEWARE! We purchased over $20,000 worth of window coverings from Window Covering Outlet and when it…read morecame time ( 10 months later ) to fix a warranty issue they ghosted me. The owner would not respond to my numerous pleas for help. There are many reputable dealers in town, but this is not one of them. They post on their website that they are BBB A+ accredited, however if you go to the BBB website you'll find that their rating is F and they are NOT accredited. Shameful and deceitful.

Great customer service! I have been in several times over the years and Heather has always been…read morefriendly and helpful!

Well constructed, efficient... Company had good communication throughout the process There was a…read moredelay for materials but they still We're timely with always letting me know Only took two days For full construction