5 months in and most of our problems have been solved. We have received reimbursement for the…read morewater bills and the roof corrections. I wish everything had been smooth from the start and I hope that future customers have a better experience than those detailed in my previous reviews. Now that our house is all fixed up I have to say I really, really do like it, just like I liked the model home. It has tons of windows to let in natural light and that's my favorite part. There's plenty of space and lots of storage. Some designs could be better, as we lived in a townhome before this and had a larger master closet and larger garage, but overall, our home is nicely designed and comfortable. No regrets now that everything is settled and I hope that we will continue to enjoy the house. Thank you to everyone that worked with us on getting our problems resolved.

new home purchased 2023 Started shifting. First repairs…read morewas 35 k This week received additional quote from Groundworks for more than $150 k..which now makes home unlivable This house should never have been sold to a consumer Builder was fully aware but did not present a clear and present danger possibly the the Selling agent was aware.. We need to confirm with selling agent's broker So ................BEWARE OF ANY BRIGHTLAND HOMES lawsuit will be filed. Anyone else have this issue.???? Want to join? 2019 MOONRISE WINDSOR COLORADO...........

I wanted to drop a review for shaddock homes in the DFW area. Amazing experience building a home…read morewith them. From Jackie in the office, pre sale questions and everything in between up to closing and beyond was great. She answered any and all questions we had on the build. Michael was on the spot all through the build process and even post closing to help with any issues that arose and fixed them quickly the first time. Bailey helped after closing with any warranty issues that snuck up and even made multiple calls to me after closing just to be sure we had no more issues. Everyone at shaddock has been a class act. Hugely recommend if you need a builder.

We had a fantastic experience working with this team, and I want to especially recognize Kenneth…read more(Ken) in Sales, Sam the Builder Manager, and Bailey from the Warranty team. Ken was knowledgeable, patient, and transparent throughout the sales process. He made everything easy to understand, never pressured us, and truly had our best interests in mind. Sam, the Builder Manager, did an excellent job overseeing construction. He was professional, responsive, and detail-oriented, making sure everything was done right and addressing questions promptly. Bailey, our Warranty contact, has been outstanding as well. He was quick to respond, courteous, and very helpful in resolving any post-move-in items. It's reassuring to know the warranty side is handled by someone who genuinely cares. Overall, this team went above and beyond. Their communication, professionalism, and commitment to quality made the entire experience smooth and stress-free. Highly recommend working with Ken, Sam, and Bailey--they truly make a difference.

The seller and the realtor just want to keep our earnest security deposit…read more On February 14th 2023 a new home contract was executed between my self and seller Savannah Main 7. Per Paragraph 22 of the executed contract, the Non Realty Addendum would be an attached agreement between the two parties. That non realty addendum stated that the full appliance package of fridge, washer, and dryer would be included - Also there were some repairs the needed to happen before the closing. Per paragraph 9A the closing would take place on or before February 22nd 2023. On February 22nd I toured the property and had found that no fridge, washer or dryer had been installed neither the repairs were completed. By February 23rd 2023 the seller defaulted on their contractual obligation to deliver the home with the items included in the Non Realty Addendum by the contracted closing date. No amendment was signed by either parties to extend the closing date. I had fulfilled the duties per the contract and were ready to close and fund this transaction. The seller had not fulfilled their contractual duties to include fridge, washer, and dryer along with installation per the Non Realty Addendum. Including some of the repairs the were supposed to have been completed. We will be also reporting this to the Texas board of realtors.

Do not and I repeat DO NOT use Savannah for anything…read more I purchased a property built by Savannah in 2021 and was told my repairs that were under warranty would be completed prior to me moving in. These repairs never happened and in my first few months living in my property, I discovered more issues that needed to be fixed. These were all covered under a one year warranty but despite constantly reaching out and trying to set up repairs, nothing was fixed. I had a window in the master bedroom that was incorrectly installed and poured in water which destroyed the windowsill and base boards. Again, nothing was ever done to fix this and to this day (2 years later) I am still trying to get these issues rectified and have since found out some of the neighboring units have the same issues and have been unable to get them fixed. I spoke to Dave Williams a few months ago and he told me he would get an answer and get back to me but never did and is now impossible to get ahold of. Avoid this company at all costs - they will leave you responsible for their mistakes and horrible work.

Had some guys over to handle the new flooring in the hallway. They just showed up, got straight to…read morethe job, and didn't leave a mountain of dust behind when they finished. The floors look solid and the price was exactly what we talked about upfront.

I used Jay to install a new kitchen sink and gas stovetop…read more Although the project got started later than I wanted, Jay was always responsive when asking for updates. He provided guidance on which appliances to buy and measurements, even finding a model that worked for my kitchen. He was kind and helpful throughout the whole process. And the installation (and clean up) was executed well.

I did a lot of research before finding a contractor to help us with our Master Bathroom remodel. I…read morehad a mediocre experience with our upstairs bathroom remodel and wanted to do it right this time. I saw Daniel and his company, TruBlue of Allen, got great reviews everywhere I looked so I reached out. He agreed to meet me the next day and came and always had a smile on his face and a "can-do" attitude. He showed confidence and I could tell he has done this many times. We agreed on his very reasonable estimate and the project began! I wanted to completely remove our existing shower and tub and make the tub are our new shower and the previous shower would become a an area for storage. He showed up to help me get tile and we got a great mix of tiles for our bathroom and we couldn't be happier! Fernando helped with all the tiling and a separate group of guys helped with the finishings and drywalls. Daniel's plumber is fantastic and you can tell that all these workers pay attention to detail and have worked in nice homes and do great work. This was so different than my previous experience which was mediocre. As the project finished, we were just so happy and I don't think you could get a better result in the very reasonable price range that Daniel offers. Nothing but great things to say about our experience. As with all things, stay in communication and make sure you are talking to the day-to-day workers as well as Daniel. They will bring your vision to life! Please see my photos from the beginning to end. Thanks so much to Daniel and his team!

I needed some help with a few things around the house and the whole process was so easy and…read morestraightforward. The professional arrived on time, was very polite, and handled the tasks without any fuss. It's a great feeling to finally have those small repairs out of the way with such a smooth experience.

We had a wonderful experience building our home with Grand Homes, and a huge part of that was…read morethanks to our Sales Consultant, Katie, and our builder, Seth. From start to finish, they made the entire process smooth, stress-free, and genuinely enjoyable. When you're building a new home, challenges will come up, that's just the nature of building. It's unrealistic to think you won't run into any issues or things that need to be fixed along the way. What makes all the difference is how your builder responds to those challenges, and that's exactly where our builder shined. Seth never made us feel like we were being too picky. Every concern we brought up was met with patience, professionalism, and a clear commitment to getting things right. He validated everything we noticed, big or small, and resolved every issue quickly and thoroughly. When challenges came up, Seth always had creative, thoughtful solutions that made us feel confident we were in good hands. Even after we closed on the home, Seth continued to support us without hesitation. We didn't have to jump through hoops or fill out paperwork, and we didn't have to do a lot of extra work just to get help, often a quick text was all it took. Unlike the horror stories you hear where builders disappear once the ink is dry, Seth, and Grand Homes, stuck with us. For example, the week we moved in, we noticed a piece of flashing wasn't aligned properly and water was pouring into the yard instead of funneling into the gutter during a rainstorm. We let Seth know, and within days, he had a team out to fix it and check the rest of the gutter system just to be sure. That kind of follow-through is rare and speaks volumes about Grand Homes' commitment to quality and customer satisfaction. We are so grateful for the care and attention we received throughout this process. Thank you, Seth and Katie, for helping us build a house we're proud to call home! It is absolutely beautiful!

I've lived in my Grand Home for 4 years now. Most of the tile flooring has popped loose in the…read moremaster bath, there are cracks in the drywall everywhere might be more than settling cracks... I've just had to replace both cheap Rheem water heaters that continue to fail out of grand homes two year any thing goes warranty, 2x gas valves each unit. Hire a good inspector and hope for the best if you buy one of their homes. There's more but this is already a long enough review.

We bought into Vinedo Villas (in Mira Lagos, Grand Prairie, Texas) a few years ago, a 55+ gated…read morecommunity, expecting quality craftsmanship and accountability. Instead, we've had to fight just to get basic infrastructure fixed - like the streetlights. Since day one, many of the 11 streetlights in the neighborhood never worked. As of today, only 1 functions. Despite warranty requests submitted to the builder over the past several years, the issue has never been resolved. The builder now claims the responsibility lies elsewhere - even though these lights failed during the warranty period and were never operational in many cases. This community is still under declarant control, meaning homeowners have no real power to compel action. This isn't just poor service - it's a safety hazard in a senior community. Residents walk dogs, visit neighbors, and need safe, well-lit streets. The builder's refusal to take accountability puts elderly residents at unnecessary risk. If you're considering buying from this builder, understand that warranty support may end the day you close - and you'll be left with broken systems and finger-pointing.

For a start, we have crooked towel bars, not just one, but most of them. Something that you'd…read morethink the final inspector would see. A master Bath sink that takes forever to drain. Two plumbing companies have both given the same conclusion, The drain pipe and vent were installed improperly, and it will take a partial sheetrock removal and then replacement to repair the issue, if they can do it at all. We love the floor plan, and have made some changes, such as a sliding glass back entrance rather than a single door and plate glass on each side. Plenty of insulation, well built structure. Concrete tile roof. Great gutters and down spouts. Now, the real test, we are attempting to contact Grenadier to find out whether our roof is a Class 4 or not. They should have the info, and since his isn't a major request, they should happily reply to us with that information. We simply need the grade roof for our new home owners insurance. On a good note, I will say that of the 6 homes I've owned, this is the one that my wife and I both loved from the start. Bill Baker Southlake TX

Wow!! If you need work on your home you are reading the right review! We are new to N.Texas in…read moreWestlake. We had major work needed done on a leaking terrace and from that project other updates and repairs were needed. Can't recommend this company more. They follow through on everything. Every detail. They do what they say they will do and stay with you until every T is crossed. It's truly a blessing to buy a new home and find a professional, honest, thorough company to help you with your home.

I have been blessed to have worked with Key Residential for years, with my own extensive home…read morerenovations, my children's homes, my friends homes, and a commercial project. Every single employee, every single project from small to large was handled with professional expertise and respect. Home renovations invite a certain intimacy and I cannot praise Key Residential enough for the high standards they set and meet. Each day I enjoy the fruits of their labor in making my home all I dreamed it could be. Key Residential the best--hands down. Vicki and Hicks Morgan