We just wrapped up our fourth mortgage with Mark Raskin and his team. Zero complaints and you won't…read morefind anyone that won't work harder than they will.

I worked directly with Mark Raskin as a first-time homebuyer, and unfortunately my experience was…read morevery disappointing. The most frustrating part was not my credit score itself, but the lack of proactive guidance. Before my mortgage application, I believed my credit score was much higher than it actually was. Once my credit was pulled, it became clear that there was a significant gap between my expectations and reality. However, I was never proactively informed about the situation, its impact on my mortgage options, or potential remedies that might have been available. I later learned about rapid rescore through my own research rather than from my lender. Given my credit profile, this was something I believe should at least have been discussed. Instead, I remained unaware of important information that could have affected my decisions during a very time-sensitive period. When I later reached out with questions, I did not feel supported or educated as a first-time borrower. Conversations often felt rushed and dismissive, and I was repeatedly told that I could simply refinance later. While refinancing may be an option in the future, it is not free, effortless, or a substitute for helping borrowers understand all available options before closing. As a first-time homebuyer, I expected more proactive communication, guidance, and attention to detail. Unfortunately, that was not my experience.

TLDR: The Tuttle Group utterly astounded us with an effortless, friendly, speedy, and (believe it…read moreor not) FUN refinance as self-employed individuals when no one else wanted to help. We decided to refinance our home to make some improvements and clear out some high-interest debt. We assumed (erroneously) that our credit union, which had held the current mortgage for 15 years plus our bank accounts and car notes, and a flawless history of payments with them, would have no trouble refinancing us, even though we are now self-employed, and making 3x what we made when they initially approved us. ***WRONG!!!*** After literally MONTHS of asking for documents, changing rates, long delays waiting for info from underwriting, and unanswered questions, we finally abandoned them in search of unconventional financing routes. We looked specifically for brokers in the area who specialize in self-employed people, and found a few. Some seemed a bit "green," some sounded less than friendly or just weren't interested in a smaller refi. But Tatiana with the Tuttle Group was super friendly when she reached out, and helped us arrange a video consultation with Andy Tuttle, the wizard of the Tuttle Group. During the 30 minutes that Andy spoke with us, it was like a crash course in financial planning. Everything he said made so much sense, and we learned more about mortgage refinancing than MONTHS of online research and questions we had asked to our credit union. Andy was up-front and told us that our best option might, indeed, be to go with the offer our credit union had finally extended, and that he might not be able to beat it. Still, he took the time to explain how refinancing in this "terrible Fed-rate" era could be financially advantageous to us, and told us to check once more with our credit union to see their final terms and if they were still locked in. I was astounded that he would take that kind of time to talk to a customer he likely wouldn't get any money from. We decided to proceed with the Tuttle Group, even if they couldn't offer us a better rate, simply because it was a PLEASURE dealing with them, they treated us like family, and everything Andy said made such good sense. Throughout the 2-ish weeks that ensued, their awesome mortgage gal Annie checked in with us regularly to make sure all our questions were answered. They seemingly required FAR less documentation than anyone else. But their stated tactic was to present a perfect, iron-clad package to underwriting up-front, so that there would be an instant approval and there wouldn't be a need for further questions or documentation. (Imagine that???) In what seemed like the blink of an eye, we were approved and ushered through closing. We simply could not be more impressed with the Tuttle Group. We've helped numerous friends and family through the mortgage process, and it's always like being put through a medieval torture device. This is the first time getting approved and closing was a PLEASURE. We NEVER had to contact them for questions, because they were always checking in to make sure all ours were answered. They were super friendly, familiar, informal-yet-professional, and we always felt like they had our backs and had everything under control. We actually looked forward to their calls and emails...imagine that??? Even though were were looking for a silly, small refinance and shouldn't have been worth their time, we felt like we had called up a dear family member who gave us the "hook up" our situation clearly didn't warrant. Astounded. Impressed. Thrilled. Grateful. These are some of the things we feel after our experience with the Tuttle Group. And I have absolutely no doubt your experience will leave you feeling the same.

I was referred to The Tuttle group by my friend and realtor that also had a good experience…read more Everyone at the Tuttle group made me feel comfortable and put my mind at ease. They made this experience less stressful and was very informative. They were so kind always checking on me via email or phone during the whole process. Even after I've purchased my home they have still called to see how the move went and if there was anything they could help me with. Thanks to all the staff at The Tuttle group I really appreciate you all. Many blessings :-)

These guys were fantastic, helped us close on our home extremely quick and they were very…read moreresponsive and professional. Truly appreciate all theyve done. Thank you guys

This bank has destroyed any dream I ever had to open a rescue. I applied for a house with property…read morein July. I was approved 2 houses I found were denied. The 3rd house we were to close in 2 days, now I have been denied again.

Wrayanne made the lender process, smooth and stress-free. She demonstrated professionalism,…read moreefficiency, and dedication. Wrayanne kept me in the loop as she communicated with me through every step of the process. She was there to answer ANY questions or concerns that arised. It was well known she has my best interest in mind. I truly appreciate all her hard work on helping me obtain my home. I have and will continue to recommend her to friends and family! It is clear she will continue to prioritize her clients needs and will go above and beyond to ensure their satisfaction. Thank you!

Wrayanne knows her stuff and can navigate the mortgage world with ease. She returns calls, she…read morekeeps up with the paperwork flow. She's tops.

I found these amazing folks after looking at the reviews on here of many other lenders. It appeared…read morethat some of the most advertised companies on TV had the worst reviews and horror stories. I quickly realized that Brent's 5 star review history is a real rarity in this type of business. Brent's team worked hard to make us feel like we were buying the most expensive house on the planet. Anytime we had a question no matter how big or small we got an almost immediate response. They gave us all our options in financing our new home and took the time to explain to us the pros/cons of each of them. I have zero hesitation in recommending them to anyone looking to purchase a new property. When the time comes (many, many years from now) that we are looking to purchase another home we will definitely give Brent a call.

Justin Smith helped make our home buying process very easy and efficient. I shopped around a lot…read morewith a variety of lenders and none of them came remotely close to the client service that Justin provided. While other lenders were reactive, Justin was proactive, always available, could always explain things clearly and timely, and provided very competitive rates. Our closing process was smooth and easy. Definitely recommend to anyone looking for a great lender.

We have closed several homes with Rob and his team. And have referred him to many friends over the…read moreyears who always report back the same: ROB IS AMAZING! His team is amazing! It's ALL amazing!!! They knock it out of the park every time. His team is extremely detail oriented and takes every ounce of stress and guessing out of the process. They appear effortless doing what is far from it. Clients for LIFE!!!!!

Rob! We did it again! Round 3! First was 14 years or so ago. Cannot thank you and your team enough…read morefor all that you provide as a Loan Officer. You truly go above and beyond when you elevate your service as a coach and mentor. You know the business and know it extremely well. You try to teach and share knowledge that you know is important to learn. Your communication is fantastic! You and your team stay engaged, proactive, detailed and timely on everything. I never felt like a burden when I had questions, and you were always there to provide clarity as needed. You partnered with my realtor and just did a fantastic job staying connected so we all could win. I'm extremely excited to be in a home again and you really made this process as easy as possible. You definitely have a client for life and I can't wait to reconnect sooner than later to refi! Thank you for keeping my best interests in mind throughout the entire process. Big shoutout to you, Stacey and the rest of your team.

Great experience with rob Dessommes and prime lending ! It was a long process and a lot of…read morequestions but thank you so much for the guidance an knowledge around the business . Can't wait to make my second purchase !

Fantastic experience!! Rob and team were always available, responsive, transparent, and most…read moreimportantly, flexible to our schedule. We moved from California to Dallas, there were several hiccups and restarts in our process. PrimeLending did everything in their power to ensure we stayed on track and closed in time. I highly recommend PrimeLending; doubtful you will find better.

We recently closed on our home with the Mortgage Mark Team, and overall it was a great experience…read more From the very beginning, Tamara was excellent to work with. She was incredibly detailed and took the time to walk us through every step of the process. She made sure our property taxes were calculated correctly, clearly explained the different fees associated with the HOA, and walked us through the programs that were available to us, including options for buying down the interest rate. She also made sure we fully understood our loan, especially when it came to escrow, and never rushed through explanations. That level of communication gave us confidence from start to finish. As with any transaction, there were a few moments that required communication to be bridged, and Tamara stepped in to ensure communication was aligned with the title company and that everything came together for closing. I highly recommend the Mortgage Mark Team to anyone who wants to avoid unexpected increases in their mortgage payment after closing. We truly appreciate the effort and support in getting us to the finish line and into our home. Thank you!

I was impressed at the communication and smoothness of our loan processing. I highly recommend.read more

I highly recommend Gracie Morrow and Guardian Mortgage. My refinance went very smooth and closed…read moreright on time. I contacted several different lenders and guardian mortgage not only had the best rate but was the mortgage company I was most comfortable with and they were local.

Gracie Morrow and Guardian Mortgage, I gave her a five star rating. Gracie worked many weekend and…read morelate nights to make sure the loan was approved and met all the deadlines. She also fought hard with the underwriter to make sure our loan was approved. Our family is relocating to Plano Tx from CA and she really help us out. She provides the best customer service and will return your calls and emails so you don't have to worry your questions are not answer. Gracie was there from the beginning till the end of the loan. I will use her again..