So this morning my pup woke up with a really bad limp. She's limped in the past but I could not get…read moreher to do it when I would take her to the vet. This morning I filmed her limp as I knew that by the time she got there it might be gone. I called middendorf animal hospital and they got me in right away. The staff and doctor here are not like any I've experienced at a vet so far. Not to say the others were bad. This was just different. They were kind and treated Lady like she was one of their own. They took a LOT of time going over many questions I had about things not even related to the injury. Turns out her limp is the result of a old injury. I was given some meds to help her out and was on my way. lady liked the staff here so much that when they left the room she whimpered and stared st the door. Not once did I feel like I was a burden or that my pet wasn't "liked". A complaint I often hear about vets. This is our new vet for sure. Dr Middendorf loves animals. That's for sure. I'm very happy I found this place

ATTENTION!!! Faithful Friends Pet Memory Center LLC( Owners: Brian and Lorie Clary) 10073 Tayman…read moreDr. Union, Ky 41091 commented on my review and because they lied about everything, I am responding to address their lies. Their lies only confirmed my suspicions that something did happen to my precious Oreo.I want to tell others what really happened to my Beloved Oreo. Last year, I pleaded for days asking for proper documentation following Oreo's passing and they could not provide that. Now, they claim they can provide the documentation, but if they can provide the documentation now...why couldn't they before? My review was warning others regarding the horror of the. "Bumbling" and "Fumbling" incompetence of Faithful Friends Pet Memory Center LLC (owners : Brian and Lorie Clary), as well as Middendorf Animal Hospital (Brittany Jones and Jim Middendorf) in their mishandling and losing of my Beloved Oreo. This is what really happened...I knew something was wrong when: 1. I pleaded with Faithful Friends to give me a receipt to prove they picked up Oreo( I wanted a date). Also a receipt showing a date proving that she was cremated. I kept asking...they kept refusing. Kim, from Faithful Friends that commented on my review was the person that kept refusing to give me a receipt proving they had picked up Oreo and proving that she was cremated. She also blocked me from talking to anyone else. She, the other staff, as well as Middendorf didn't know where Oreo was or even who the driver, who was supposed to pick up Oreo. 2. I also knew something was wrong when their dates didn't match Middendorf's dates until they finally got together and picked a date that worked for them. 3. Oreo was referred to as a "Male"...my precious Oreo is a FEMALE. 4.Brittany, Jim, Brian and Lorie and staff didn't even have compassion for my Beloved Oreo to return my calls. I will be reporting them to Animal Cruelty Organizations and the Ky. Board of Veterinary Examiner. I am devastated that I still don't know what happened to my Beloved Oreo or where she is. If only I had walked back in that room and taken my precious Oreo home instead of leaving her with these people. I will never get over this. Oreo did not have a voice, so I am being the voice for my Beloved Oreo.

Our visit went flawlessly, though it was more expensive than we first thought it would be ... but…read morethat is because our cat is older and he needed more medication and blood work than we initially thought he would. Everyone was extra gentle with our kitty and spoke softly. And the transaction with everything went smoothly. I highly recommend bringing your pet here, and I don't say that lightly. Medication was changed from the last place we were at and it seems more effective. The vet knows what she is talking about it seems and we were very happy for the advice. We were made to feel welcome at the door and our kitty too!

I want to express my heartfelt thanks to Pet Wellness Florence office. They made the process much…read moreeasier to bear today. One tech was MIMIS Nurse her entire time with me. She shed tears with us as the process took place, she and Mimi were buddies from the start, it was a love/hate relationship, she got a few bruises over the years from her bite, but loved her as we did. They had little electric candles and nice covers out for us to lay with them. I was laying with Misty until she was fully asleep. How I loved them both, and told them up to the time. We are now down to 3.

Our husky/german shepherd mix, Zara, was seen here by Dr. David LaRoy for a medical visit. The…read morefacility was very clean, staff was super friendly, and the Dr was very thorough and knowledgeable. Would definitely recommend and be back again with my other fur baby. 10/10 :)

My husband and daughter took our cat to Union Point VetCare today and it was a great experience!…read more Our cat had a concerning issue that needed to be evaluated right away and we were able to get a same day appointment. My family said all of the staff were very kind and the cat wasn't stressed at all, and seemed to enjoy the check up! Overall 10/10

I had to drag my dog in there. They take them in the back and you can't see them grooming. The…read morepeople at the front desk are not friendly. But the worst thing was they gave my little dachshund a rabies shot that was meant for another dog. (There is a vet in there). They did not tell me when I picked her up. They texted me later. And they were so gracious to tell me they would not charge me for the vaccination. And they would not give me the certificate. My vet was furious and made me promise I would never go back there. I now go to Pawsitively Purrfect and my dog loves it there!

We brought our 10-year-old cat to Pet Wow in Florence, KY for an exam and vaccinations at the…read morerecommendation of a friend who brings her two cats here. She said she has been very happy with their service over the years. We were very happy today with the friendliness of the staff as well as the veterinarian. She was kind and knowledgable, and we felt that she enjoys what she does, loves and understands animals, and was happy we chose their clinic. We will bring our cat to their groomer on Monday, and she said she will check in on him while he is there. Based on our experience today, we highly recommend Pet Wow for your veterinary needs in this area.

Dr. Huesing seen my dog since I got her in 2005 and also cared for her after a 4 year period of…read morebeing out of state. Has always been extremely nice, informative and answers all my questions without making me feel patronized or silly. He and I joke around a lot and I also know one of the techs/receptionists and she is very nice. Appointments are made easily and often VERY quickly--next day or within a week at most. The staff remembers me and knows my dog, they handle her gently (she is nervous there) and I am always involved in the procedures and treatments without being pushed aside or my dog being ushered to the back so I can't see what they're doing. Dr. Huesing has a good sense of humor and I have had excellent treatment from everyone there--if I bring my dog in for something small or doesn't require extensive care he sometimes waives the office visit fee and I pay for the medication only. I've never been with another vet that was so kind and generous with their services, and I love that he will stand around and chat with me for a bit or will discuss articles/procedures/health news that I've found online and give me his opinion or experience on it. Prices are reasonable and lower than other vets I've gone too. Same for flea/tick/heartworm medication - affordable. Only thing of note is he doesn't do as thorough an examination as could be done sometimes and things could be missed, so go in knowing what you want done and remind him if you feel he hasn't checked it out to your satisfaction and don't be afraid to assert yourself if you think the treatment isn't the right one. He won't bite and won't act offended, but he is sometimes in a hurry so just let him or staff know if you aren't sure. Absolutely recommend going here, but everyone's experience may vary.

We've been taking our animals to Dr. Huesing since 1990. We've moved several times since then and…read morekeep getting further away from his office. We live in Crittenden now, but I still make the trip to see Dr. Huesing. The office has always gotten us in quickly and the prices are very reasonable. He won me over when my kids were toddlers and we got a puppy from the pound. Two days after we got him home he started getting sick and was diagnosed with Parvo. We couldn't afford a huge vet bill and, long story short, Dr. Huesing kept the puppy at his office for 2 nights and gave the puppy medicine. He only charged me $30 for the medicine when the time came to put him out of his misery. He can be a little gruff at times, but it's only when he thinks you are doing something that is not in the best interest of your pet. He will tell you what he thinks, which I appreciate. I've tried other vets closer to home at times through the years, but I never cared for any of them as much as Dr. Huesing. His years of experience have made him very knowledgeable and I'm sure he's seen it all. His staff has been with him just about as long and they are wonderful as well.

The Florence Animal/Veterinary Hospital is hands down the absolute BEST place to take your animals!…read moreDr. Davis, Julie and all the rest of the staff are the most kind, caring and knowledgeable people we've ever had the pleasure of taking our animals. We have been going here for at least 15 years and have been through every imaginable sickness, ailment, and sadly yes, the heartache of having to put our beautiful babies out of their pain. Dr. Davis is so wonderful that I can't imagine ever seeing another Vet unless he recommended someone who had more expertise in an area that he didn't have. We highly recommend Florence Animal/Veterinary Clinic for all your dog, cat, etc., animal needs

Dr Mudman is fantastic! She didn't try to do unneeded tests to raise the bill - instead she stayed…read morevery aware of cost and did an amazing job with my older girls. All the staff is great and very good about explaining things.

ZERO STARS While they are friendly and seem helpful BEWARE!…read moreI strongly advise getting a second opinion and a price quote before proceeding with any major testing or treatments at PetVet365 Florence, specifically with Dr. Carson. My experience here felt less about my dog's health and more about upcharging at every opportunity. During our visit, the vet stated her main concern was a potential thyroid issue and recommended the more expensive "send-out" blood work and urinalysis because it would allow them to "see more." When the results came back, I was told the only abnormalities were elevated cholesterol and liver enzymes, and they immediately pushed for an $800 abdominal ultrasound as the next step. (thyroid is in the neck btw but they wanted to scan the lower abdomen) Because we had just paid a massive bill for the initial testing and fees(almost 800), we paused on the ultrasound. When I explicitly asked what the blood work showed about his thyroid, I was shocked to find out that a thyroid panel was never actually run. Even though it was their primary concern, they excluded it from the expensive panel and then wanted to charge me an additional $78 to do it much later, completely ignoring the fact that elevated cholesterol and liver enzymes are classic signs of a thyroid problem. Meanwhile my dog is deteriorating fast and barely able to function at all and they knew this. To make matters worse, there was a completely unacceptable medication switch. Without clear communication, they swapped out the medication refill I specifically asked for through text for a significantly more expensive one. At this point it felt like a deliberate attempt to get more money out of us and there was really no excuse for this mistake as the meds were not even named close to the same and they had it in black and white so they didn't hear or see incorrectly. We immediately took our dog to a different clinic for a second opinion. This vet listened, ran the correct tests immediately, and definitively diagnosed his thyroid problem within 48 hours so she could start the right medication. The most shocking part? The next vet performed all the same tests--including the ultrasound and the specific thyroid test--for less than half of what Dr. Carson and PetVet365 were trying to charge us just for the ultrasound alone. If you go here, double-check your itemized bills, verify exactly what tests are being run before they draw blood, and do not be afraid to walk away and seek care elsewhere. *Also fyi if you keep searching on here you will find many such reviews that are just buried and I am sure they will give the standard response that sounds like they did the right thing as they did to the others that dared to call this out. I assure you they did not. Save your money and more importantly the life of your pet and go to another place.

They don't deserve 1 star!!!! Be ware ppl that love your animals.. oh yes they offer financing…read more Like i Said dr. Smith diagnosed baby in phone i paid 30.00 for triple antibiotic ointment that made her way worse.

She is the best groomer I have taken my animals to. She knows my dogs name without even telling her…read moreshe knows that he may have a seizure on her and is still willing to cut his hair. Today when I picked him up everything looked fine but told me how he had a nose bleed. Also told me why and that it was normal and he was ok when she didn't have to because he looked fine. She takes the time with your animals and treats them like they are her own while they are there. If you have to cancel because of a medical reason she understands if I could give her more than 5 stars I would. Give her a try she works alone so you know who will be working on your animal is worth it. If you want your dogs hair s certain way she listens and will do it.

Fast, clean, professional and kind! One of few groomers that…read moretakes both dogs and cats. Ive been going to Claws & Paws for almost three years for both my dog and cat and have had nothing but great experiences!

Very caring staff! Great place to take your pets! Dr. Sector is a wonderful vet! Great location…read moreconvenient!

From the owner: General small animal medicine. Laser surgery. Stem cell- In clinic. In clinic lab. services…read more Allergy testing. Dentistry. Wellness program. Senior citizen discount.

The vets here are good, knowledgeable and have access to new technology. However this comes with a…read moreprice and they will try to sell you things that you probably don't need. For example, they told me I need to test my dog for heartworms every year... not a cheap test. My other vet said as long as she takes her medicine monthly, there is no need to test annually. The also told me she would need IV fluids, a heated table and pain meds after she was spayed. My other vet laughed and saved me $350. I was also on business in Japan when my dog got sick and they would not treat her without my consent.... which was quite an ordeal when I was half was around the world and 14 time zones away. All that being said. This is a good clinic and in an emergency is a good place, but I would not recommend for annual vaccinations, as they can be quite expensive.

We needed a vet that was close and thought this was a good choice until recently. Our dog had blood…read moredrawn last week due to frequent urination in the house (using test showed high sugar levels) Doctor suspected diabetes. They were going out of town until Monday and wanted us to wait until them to start insulin so they could get us in for an office visit to show us how to administer saline on our dog (this is Thursday) we also asked about our puppy, who had blood drawn to get spayed they following week - she has been scratching at her ear. We requested the Doctor to look at her ear while the blood was drawn and we were told no, we had to schedule a separate visit for this (this was Tuesday as well.) My husband called the Vet again and informed them that we could purchase the insulin for our dog at Walmart or Kroger, brother-in-law can show us how to administer the shot (he is a nurse - I know not a Vet tech...) and all we wanted to know was the amount to give. The Doctor relayed that we could go to (provided the location of an emergency vet) and receive a class on how to administer the insulin and they would provide the dose otherwise we would have to wait. My husband said at that point we would be switching vets. He was told OK and was then hung up on. Oh, they also wanted to charge us 450.00 to spay our puppy. We called the vet we used in Blue Ash that helped us through the rescue of one of our dogs and did everything over the phone with us. EVERYTHING with Burlington Pet Hospital was all about the MONEY....... I will gladly drive the 45 minutes to get the service that our dogs deserve and not be robbed blind in the process.....