Always helpful and knowledgeable. Listens to what you explain and is through in his science and…read morejudgment

Dr Middendorf is amazing! He cares for these animals like they are his own. hIGHLY recommend him…read moreand the practice!

I want to express my heartfelt thanks to Pet Wellness Florence office. They made the process much…read moreeasier to bear today. One tech was MIMIS Nurse her entire time with me. She shed tears with us as the process took place, she and Mimi were buddies from the start, it was a love/hate relationship, she got a few bruises over the years from her bite, but loved her as we did. They had little electric candles and nice covers out for us to lay with them. I was laying with Misty until she was fully asleep. How I loved them both, and told them up to the time. We are now down to 3.

Kat enjoyed her visit today at her new vet! Friends & family tell me I'm a helicopter mom when it…read morecomes to my cat... well duhhh... she's my BABY! I was very impressed with how patient & gentle everyone handled her. We went in for her yearly vaccinations + some concerns about scabs/wounds on her skin & occasional irritated/watery eyes. I feel confident that we have found the culprit...food allergy! I left with new food for her specially formulated for cats with food allergies. Now... we wait and see how she reacts! In the meantime, she will only be consuming her RX food... no treats... sorry Kat!

We started services with this Vet due to the location since we moved to the Walton area and we are…read moreso glad that we did, they are very attentive, caring and professional. The staff is very friendly and kind. We had called to setup and appointment and contacted our previous vet to informed them as well, on the first day we went in they had all of our records from the other vet already on file, plus they were familiarized with them as well. Being that one of my dogs has a heart issue, they provided us with numerous options on how to continue the care for her, including the different prices. Thank you to their opinion and counseling my dogs heart issue has improve which we are more than grateful for them.

Union Pointe Vets has gone the extra mile with my Siamese cat. The exam that was performed was…read moreextremely thorough and the follow ups very appreciated. Dr La Roy really took an interest in my cat to make sure he was on to his way recovery. The other thing I like is this office takes same day appointments. * Press and hold to react

We brought our 10-year-old cat to Pet Wow in Florence, KY for an exam and vaccinations at the…read morerecommendation of a friend who brings her two cats here. She said she has been very happy with their service over the years. We were very happy today with the friendliness of the staff as well as the veterinarian. She was kind and knowledgable, and we felt that she enjoys what she does, loves and understands animals, and was happy we chose their clinic. We will bring our cat to their groomer on Monday, and she said she will check in on him while he is there. Based on our experience today, we highly recommend Pet Wow for your veterinary needs in this area.

I have used Petwow in this area for the last 5-6 years, mainly at the highland heights location. I…read morerecently switched to the this Florence location for convenience sake and after enjoying my visits there with our new dog. I took my older dog in this week for a dental cleaning, which he has had before at the other location so I knew generally what to expect. I dropped him off around 7:30am and called during my lunch to check on him which is when I was told he had a couple teeth pulled (the first time this has ever happened). He is a 7 year old Chihuahua, so that wasn't completely surprising, however I was told this by a receptionist or tech who had no further information. She didn't know why or which teeth. I was never called by the vet or tech that presided over the cleaning that day to explain which teeth and why. At the highland heights location, the vet personally calls you regardless to even tell you that their teeth were in great shape, let alone if one had to be pulled. They called me later to tell me he was finished, and still didn't know which teeth were pulled but told me they would give me the paper the vet/tech filled out during the procedure that would show the teeth. So this was disappointing in terms of communication but I was willing to let it go since overall it seems they did an acceptable job. A couple days pass and my chihuahua is finally back to his normal self enough to where I notice now that he has a decent sized bald patch at the back base of his tail. This was very shocking because I did not know what caused this, I initially even thought it was my new puppy that attacked my older dog. Thankfully I have a close friend with extensive vet tech experience and they explained that the vet did this and for what reasons. This had never been done to my chihuahua at his other handful of dental cleanings, so I was completely clueless and terrified before I found out what caused this. I really wish this experience had been better because I was already sold on permanently switching locations but I don't feel very confident after this experience overall. I feel like animals should be given autonomy through their owners, not just sent back home while giving no information to the owner as to what happened or why. I thought I should maybe call them to communicate this directly rather than leave a review but since I was not given the same courtesy, here we are. - Lori Singleton

We've been taking our animals to Dr. Huesing since 1990. We've moved several times since then and…read morekeep getting further away from his office. We live in Crittenden now, but I still make the trip to see Dr. Huesing. The office has always gotten us in quickly and the prices are very reasonable. He won me over when my kids were toddlers and we got a puppy from the pound. Two days after we got him home he started getting sick and was diagnosed with Parvo. We couldn't afford a huge vet bill and, long story short, Dr. Huesing kept the puppy at his office for 2 nights and gave the puppy medicine. He only charged me $30 for the medicine when the time came to put him out of his misery. He can be a little gruff at times, but it's only when he thinks you are doing something that is not in the best interest of your pet. He will tell you what he thinks, which I appreciate. I've tried other vets closer to home at times through the years, but I never cared for any of them as much as Dr. Huesing. His years of experience have made him very knowledgeable and I'm sure he's seen it all. His staff has been with him just about as long and they are wonderful as well.

We took our senior doggy here for the first time today and they treated her so well!! Affordable,…read morekind, and thorough! We will be bringing both of our pups here from now on.

Dr Mudman is fantastic! She didn't try to do unneeded tests to raise the bill - instead she stayed…read morevery aware of cost and did an amazing job with my older girls. All the staff is great and very good about explaining things.

Currently they are trying to hide the mishandling, at best, of a lost pet that was brought in. When…read morethe pet was claimed shortly after, it seems the vet tech just gave away someone's dog. Screenshot below, search the facebook group boone county neighborhood 2.0 for more info.

We have been clients of PetVet365 for four years and love them! After moving to the area 12 years…read moreago, we had two horrendous experiences with another vet and lost two of our dogs after care at that vet. (After boarding one of them, he died in my arms an hour after picking him up. They didn't notice that he was in respiratory distress. Just thought he was "nervous.") As you can imagine, we were very wary of looking for another vet. Thankfully, we tried PetVet365 and have been very pleased with them ever since. Over the last four years, we have rescued two dogs and had two still from when we moved here. Sadly, one passed due to age and heart issues that he had had all his life. PetVet365 managed his cardiac meds for several years until he passed at age 15 and 9 mos. However, one of the rescues was adopted as a puppy, and PetVet365 even helped socialize him until he was old enough to socialize in other environments. They welcomed our second rescue with open arms at the age of two. She had her semi-annual visit today, and she thought she was at a play date! Even our 16 1/2 year old chihuahua, who can be grumpy with anyone not her family, loves them! Their hours are so convenient for us because we work during the week. They always follow up to see how the patient is doing after a visit or procedure, which I greatly appreciate, having been in the medical field for 40 years myself. One item that I would note is that just like in human doctors' offices, you have medical practices and you have urgent care. You wouldn't walk into a doctor's office where you are not a patient and expect to be seen. You would need to establish care. That is not to say that they absolutely don't take walk-ins because I have seen people bring in a dog that they found and they scanned the dog for a microchip. That being said, if you're part of the wellness plan, they can be reached by text after hours, which is quite helpful. One of our dogs was on a prescription diet for urinary issues and that can be pricey. We got his diet through Chewy and never had a problem with getting his prescription for us to mail in ourselves. Also, we take their flea and tick meds to Costco where the price is the lowest. Again, never a problem to get that Rx in hand. No attitude whatsoever. When we brought up the diet after he had been on it for awhile, Dr. Smith gave us her blessing to wean him off of that and put him on regular diet to see how he does. We love this practice and would recommend to anyone looking for a vet!

They don't deserve 1 star!!!! Be ware ppl that love your animals.. oh yes they offer financing…read more Like i Said dr. Smith diagnosed baby in phone i paid 30.00 for triple antibiotic ointment that made her way worse.

She is the best groomer I have taken my animals to. She knows my dogs name without even telling her…read moreshe knows that he may have a seizure on her and is still willing to cut his hair. Today when I picked him up everything looked fine but told me how he had a nose bleed. Also told me why and that it was normal and he was ok when she didn't have to because he looked fine. She takes the time with your animals and treats them like they are her own while they are there. If you have to cancel because of a medical reason she understands if I could give her more than 5 stars I would. Give her a try she works alone so you know who will be working on your animal is worth it. If you want your dogs hair s certain way she listens and will do it.

Fast, clean, professional and kind! One of few groomers that…read moretakes both dogs and cats. Ive been going to Claws & Paws for almost three years for both my dog and cat and have had nothing but great experiences!

Very caring staff! Great place to take your pets! Dr. Sector is a wonderful vet! Great location…read moreconvenient!

From the owner: General small animal medicine. Laser surgery. Stem cell- In clinic. In clinic lab. services…read more Allergy testing. Dentistry. Wellness program. Senior citizen discount.

The vets here are good, knowledgeable and have access to new technology. However this comes with a…read moreprice and they will try to sell you things that you probably don't need. For example, they told me I need to test my dog for heartworms every year... not a cheap test. My other vet said as long as she takes her medicine monthly, there is no need to test annually. The also told me she would need IV fluids, a heated table and pain meds after she was spayed. My other vet laughed and saved me $350. I was also on business in Japan when my dog got sick and they would not treat her without my consent.... which was quite an ordeal when I was half was around the world and 14 time zones away. All that being said. This is a good clinic and in an emergency is a good place, but I would not recommend for annual vaccinations, as they can be quite expensive.

We needed a vet that was close and thought this was a good choice until recently. Our dog had blood…read moredrawn last week due to frequent urination in the house (using test showed high sugar levels) Doctor suspected diabetes. They were going out of town until Monday and wanted us to wait until them to start insulin so they could get us in for an office visit to show us how to administer saline on our dog (this is Thursday) we also asked about our puppy, who had blood drawn to get spayed they following week - she has been scratching at her ear. We requested the Doctor to look at her ear while the blood was drawn and we were told no, we had to schedule a separate visit for this (this was Tuesday as well.) My husband called the Vet again and informed them that we could purchase the insulin for our dog at Walmart or Kroger, brother-in-law can show us how to administer the shot (he is a nurse - I know not a Vet tech...) and all we wanted to know was the amount to give. The Doctor relayed that we could go to (provided the location of an emergency vet) and receive a class on how to administer the insulin and they would provide the dose otherwise we would have to wait. My husband said at that point we would be switching vets. He was told OK and was then hung up on. Oh, they also wanted to charge us 450.00 to spay our puppy. We called the vet we used in Blue Ash that helped us through the rescue of one of our dogs and did everything over the phone with us. EVERYTHING with Burlington Pet Hospital was all about the MONEY....... I will gladly drive the 45 minutes to get the service that our dogs deserve and not be robbed blind in the process.....