Great service. Fast and friendly! Knowledgeable. I was recommended to them and will recommend to others as well.

I used Union Auto Care for years- took my car in without a second thought- but something recently changed. Prices skyrocketed and the upselling got bold. When my car needed routine service recently, I decided to shop around for the first time in over a decade. Norman wanted to charge 5 times the price for the service I got elsewhere. FIVE times. Not going back and neither is my family. read more

Norman tried to charge me $150 for diagnostic fee(read the error code) once I got the bill for the repair. Most auto shops will apply the fee to the repair. To give him credit he removed the charge only once when I pointed it out to him. What happen to this place? It use to be pretty good. Disappointed in the tactics to make a quick buck and scam customers. Don't advise taking your car here ever. read more

Honest, accommodating when oil change needed. I've gone with Norm for a number of years and always recommend his service when asked .

This place is SO great! I come here now to get my oil change on my car done because I refuse to go to the dealership and pay way more and then have them tell me there's 50 other things that need to be fixed. Norman is super attentive and polite! I dropped my car off here on a Saturday morning, I called a few days before to make an appointment. Within 30 mins I got a call that my oil change was done and my car was ready for pickup. The pricing is super fair and I wouldn't go anywhere else! read more

Union Auto Care - Smog Check Stations Near Me - San Jose, California

Great service and quality. Repeat costumer for 5 years for both of our family cars. Normal is fantastic!

Great reliable service. Honest rates and excellent work. I drive down from SF to get my car serviced because I trust and love this shop so much read more

Gets the work done with smog tests. Failed the test once, Norman was emphatic enough to make sure the next test passes suggesting all the fixes needed and also discounted on next test. read more

We are so lucky to have Norm in Cambrian Park. From smog checks, to oil changes, battery replacements and more, Union Auto Care has delivered. Although I have moved out of the area, I schedule my car maintenance whenever I'm back in town. I call ahead to make sure he has room for me, which he always does. I've never felt upsold -- something that tends to happen at a lot of other shops. If you want honest and reliable work, visit Norm. read more

Memorial Day Weekend and I hate to bring in a vehicle to guys who really deserves the weekend off. Usually I go to Kenny's Auto Repair near Oakridge but man they were full and I needed this repair at least looked at quickly! Called Union Auto Care around 9AM (they have been on mind for quite sometime after reading all the Yelpers' review and I really wanted to find a good alternative to Kenny's). Spoke to Norman Dinh and explained to him that my 00 Durango 4.7 Liter was spiking in temperature during idle traffic and some normal city driving. Said to him if he can take a look at my Thermostat to see if its shut. Norman said drop by and I'll look at the car. Arrived to the shop @ 9:30Am, 2 cars in the bay and 3 other in the parking stalls not including mine. Met Norman and again I explained to him what my Durango was doing. Norman said "3 things could be happening, Coolant Temperature Sensor, Electric Fan not kicking in or Shut Thermostat". I said this is my wife's baby and with 189K on the readout this baby needs to last a bit more. He said no worries, my Camry over there over 300K with the same engine and tranny! I said good cause this Durango is still pretty much all OEM except the radiator! And so I left the Durango behind and waited for my wife to pick me up. 3-330PM Norman calls and tells me the car is done! I accidentally hung up on him twice cause we were at L&L BBQ eating and when I tried to pick up my cell I rejected his calls twice! Ugh my bad!!! So I called him back and told him we'll be there in a bit. We got to the shop and guess what all the cars are GONE! Dang he and the crew fixed every single car that was there. My Durango was the only one left. My issue with the Durango...worn, torn and bad Electric Fan. The Fan wouldn't kick in when it was suppose to. This fan has been part of the car since 2000! Guess it was it's time. Showed me the fan, head it click on when it was suppose to and we were off to celebrate the weekend and Norman can celebrate his as well. One thing I noticed about Norman is that he's not the type to really mis-lead you or anything. If you explain to him of you car's issues and what it is doing he can narrow down the time and look at the root cause with more urgency. From there he and the crew can trace down the issue and fix the car. Remember its like going to the Doctor's, explain your symptoms well and you will be fine or even better. Beat around the bush and hide some facts and well guess what...you still feel the same or worse. That is how your car will be. Anyways...dropped off my 04 Mazda3 at home and hopped in the Durango to finish the rest of our errands/chores, my wife was reviewing the receipt and my wife says..."babe did you ask for this to be done?" I looked at the receipt, then I looked up the on the upper left hand window by my sun visor and I was amazed! We had the biggest smile that late afternoon and rest assured. If they can do this without asking or a single charge! I have found my regular mechanic for all my car needs!! Thanks Union Auto Care, Norman and the great crew you have there! See ya when I bring the Durango back for the Thermostat change as well as my Mazda 3 car needs! Kirk read more

Union Auto Care - Smog Check Stations Near Me - San Jose, California

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We have been going to Norm's for years and he always comes through. Honest advice and proactive tips. The times we have needed urgent repairs, he gets it done ASAP. Only issue is we don't know another mechanic we can trust like him; but that is better than the alternative! read more

Norman was awesome with everything I needed done to my 4Runner from getting my smog check, new shocks, struts & honest with I might need done in the future! I would definitely recommend bringing your vehicle to him! Much appreciated for the work! Thank you again sir. read more

Once again Norman at Union Auto Care came to the rescue. I had a bad alternator and had the car towed to UAC. I was headed out of town so told Norman I could leave it for two days and it wasn't urgent. Norman got back to me that day to confirm it was an alternator and went over the cost of the replacement and an additional item that might need to be repaired once he got the car apart. He said that he was hoping the other thing was not damaged but wanted to let me know up front. The next day (earlier than expected) he let me know that the car was done, I didn't need the extra part, and that he gave me a free oil change. Norman is amazing, honest, professional, talented, and the best Mechanic!. I thought he was fabulous the first time I used him and he continues to exceed expectations. read more

Norman is the best. Honest, hard working and efficient! I was long overdue for an oil change and was able to get a same day appointment and done within 2 hours. He quoted me a rate and all was as communicated. With the pandemic, business has been down 50-60%. If you need work on your car, please go to Union Auto Care and ask for Norman. We've gone here for years on multiple models of cars and it's always A+ and fair work. read more

We have been taking our cars there for years. They have fair prices and quick service. We also use them for our smog checks. read more

I go here to get my smog check. Price is a bit high, but they get the job done in sufficient time.

This is the best shop I've ever had in 34 years of mostly crappy cars. Norman is a funny, no BS kind of guy and he only fixes what needs fixing and explains everything to you. If you refer clients you will get a discount. If you are a long time customer you will get a discount. It makes me happy every time I pay a bill. How weird is that? At the risk of raising your expectations, I've never waited more than a day for an appointment or 2 days for repairs even if it was rebuilding a transmission. Today, my wife saw a puff of smoke come out of her car's hood. I took it to Norman and he found a rat with singed fur in her engine. In about five minutes from me showing up, the rat was gone. No charge. Another save from Norman, king of the mechanics. read more

Union Auto Care - Norman extracts a rat with some NASA-grade steel extractor gizmo - Smog Check Stations Near Me - San Jose, California

My last review was back in Nov of 2013 inhad my 3008 Hyundai Santa Fe towed to UAC all the way from Mountain View, instead of having it go to the dealer in Sunnyvale. That is how good my mechanic Norman Dinh is. Because the repair was over $450.00 he performed a regular oil change at no extra cost. This is his way of thanking his customers for their business and to take a little pain out of the stress of getting our vehicles repaired. Norman saved me money over having the repair at a Hyundai dealer. If you are looking for an honest mechanic that appreciates his customers look no further than his shop Union Auto Care. read more

I can't believe I haven't reviewed Union Auto Care yet! Norman has been working on my cars for over two years now. He is a very honest mechanic, he will tell you what repairs need to be done on your car and if you have time to wait. He never tells you something need to be replaced right away unless it really does. When you go pick up your vehicle, he shows you the parts he took out, what was wrong with them and what he replaced. I've never had a mechanic take the time to go over everything with me like that before. I also have a rare car and Norman is always able to find the parts I need for it. He is always very respectful towards me, he never makes me feel like he's trying to upsell me or trick me into doing unnecessary repairs. He goes above and beyond to take care of my vehicle and I always know my car is in good hands. I recommend all of my friends to come here because of how much I appreciate Norman and his level of customer service. Thank you Norman! read more

Drove up on a Saturday morning and was greeted with a firm handshake and explained pricing, Car was was quickly done with an oil change and I was on my way read more

I have been going there for 2 years now. Norman is a good mechanic and very knowledgeable. I highly recommend him. He is good at trouble shooting and gets back on the road. read more

Norman was incredibly caring, and considerate while taking a look at my car. Definitely recommend coming here.

Norman came to the rescue after my Honda got a tankful of unwelcome diesel--no naming and shaming. He gave us an estimate, an update, a timeline, and stuck to them all. Great service, great value for money, and honesty all make Norman the go-to-repairman for us. read more

Norman is amazing! We bring all our cars here. We trust his advice and never worry that he's recommending unnecessary service. He treats our cars as if they were his own. We recommend him to anyone who asks! read more

Would give 6 stars if I could. Norman is the BEST! Would absolutely recommend taking your car here.

Great, no nonsense car shop. Great service, reasonable price for an oil change with full inspection. Made an appointment - it was honored, with car done earlier then promised. Norman is great, highly recommend! read more

So I hate to be the one to do this, but... I called and made an appointment for 4:15pm yesterday afternoon with Norman. He assured me that if I made an appointment that he would wait for me. I leave work early to make sure I get there on time. I show up and the garage is closed. I park my car, walk into the gas attendant station and ask where he is. The guy responds, "Oh, he closed early today. He didn't have any customers." And I'm thinking, "Um, HELLO?! I'm a customer!" So there you have it. No phone call asking to reschedule or say that he was closing early; no nothing. I saw all the great reviews on here and that's why I chose to take my car here. BUT he didn't bother to call and/or cancel my appointment, and that's just rude. So if you don't fall within a window of time that's convenient for him apparently, good luck. read more

It is truly hard to find an honest mechanic. It's an oxymoron like an honest politician or a lawyer. Well, Norman from Union Auto Care is the ultimate exception. I found UAC on Yelp a few years back. Located on the side of a gas station, Norman and his mechanics wrench out cars like crazy! I call Norman for routine oil changes, smog checks, and major repairs. Norman will diagnose, call you with options and proceed with the agreed repairs. Never once have I felt cheated or swindled by Norman because of his genuine desire to provide great customer service. He doesn't upsell and will only use genuine parts. It's obviously working because the parking lot is constantly packed with returning customers. If you need a new mechanic or a quick oil change, Norman will step up to the plate and take care of all your auto needs! read more

Don't go anywhere else! Union Auto Care WILL help you with your auto needs!! Norman is wonderful! I went in today because I was having issues with my brakes, my filter, plus I needed an oil change, and my tires rotated. Since I was there I decided to have him fix my car visor too since it wasn't staying put. He was very detailed with his pricing, explaining to me what he'll be doing and so forth. He also offered me 10% off of the total price...which was GREAT! Well, it turned out that after he inspected my car, my coolant was leaking! I also needed to have my water pump, gasket, coolant, and thermostat replaced, along with my brake pads (which were worn thin)! I was almost freaking out because I could not believe that I was driving my car with it being the way it is. I was also afraid about how much it'll all cost. I have a 2007 Camry and I had thought that it was one of the most reliable cars out there. Well...I was wrong. My fiance and I spoke with Norman about the damages in my car and he was very patient with explaining the purpose of each car part that needed replacement, showing us the difference between one good part vs. what was in my car (he had parts in the shop to show us). I don't know anything about cars so having a visual really helped me. He was very thorough and detailed in his explanations. I really liked how he took the time to talk to us about it all despite the fact that he had his parking lot filled with cars to repair! Anyhow, Norman broke down his pricing and offered us the BEST deal that we've seen using genuine Toyota parts. It was SO SO much more less than what I had expected! His labor costs were so much less than that offered by dealerships. Which says a lot because it shows that he really cares about you being safe out there rather than just to make money off of you. After my car service, my car was driving so smoothly. I am so happy that I have found a new place to take my car in for service. This is a place where you will get quality work done at an unbeatable price. This auto shop does a lot as you can see from what I needed done to my car. Norman is genuinely talented in what he does and he truly cares about his customers. Thank you, Norman! I will definitely be back time and time again for oil changes and other needed repairs to my car! read more

Norman deserves another star. I've spent long and hard looking for a decent place to bring my car to. And after all the overpriced dealerships and Jiffy Lubes, I finally found what I was looking for here. I needed brake service. And Norman was kind enough to let me know how bad my brakes were. He made a fair estimate AAAAND also offered a 10% discount because of Yelp (YESSS!). I came in another time because of a strange sound in my engine. He remembered who I was, after who knows long ago I was last here. And he pointed out what was wrong under my hood. Good quality work in an appropriate matter of time. He assured me that if the strange sound continued the next day, to call him back and he can take a look at it. And sure enough it didn't. He's a true artist who knows his craft very well. I'm glad he is willing to support his customers and offer affordable prices. Trust me, as a student on a budget, you can depend on Norman and his crew. Thanks a lot Norman! read more

Had a great experience here. Brought in my recently purchased $1,000 beater with the engine light on for a smog check (fingers crossed!). Norman, who was friendly and professional throughout, informed me that according to CA law, he couldn't do the inspection with the engine light on. A quick, and relatively cheap diagnosis revealed a leak somewhere in the fuel system. Cue scary music...To find the leak source would require a more expensive, time consuming diagnosis involving much dismantling. Luckily, Norman had an inexpensive hunch. Maybe it was just a bad fuel cap. He sold me a new fuel cap, reset the engine light, and told me to drive at least X miles and watch the light. Several days later and much more than X miles, the engine light had yet to turn on. Yes! The car passed smog, which was only like $40, and I was happily on my way. P.S. If you're an employee of Xilinx down the street there's a 10% discount. read more

Norman is a gentleman - a veritable modern model of decorum and propriety in a mechanics shirt. He reminds me of an Asian Don Cheadle. I will never take my dear Bessie anywhere else to get her oil changed. He fit me in last minute and changed the oil posthaste. Is it weird that I walked away feeling like I UNDERPAID? There's also a pretty decent indian restaurant right across the street to chubby up at while you wait. read more

A smaller, corner auto-repair shop tucked away next to the gas station. It's proximity to Xilinx (where I work) and good reviews persuaded me to give this place a try. It didn't hurt that Xilinx employees get a 10 percent discount. As the previous reviews have stated, Norman is a really cool guy. He's very honest about the work he does, and his labor is very affordable compared to other shops or the stealership. I brought my RAV4 there for a 60K tune-up, and front brake pad change, and rotor resurfacing. The bill including the 60K service was just over 400. What a great price! Especially when others were charging easily double that. Drove away later on the same day, and my brakes and car felt VERY good. I actually liked the service/price so much that I ended up going back and bringing a second car in for an oil change and front/rear brake service. The car's brakes were in TERRIBLE condition, but he was able to bring them back to like-factory new. Highly recommended. read more

Go here for your car needs! Norman has great service and is an honest guy. Don't need to worry about upselling as many other shops will do. read more

Norman, you are a rock star. You have earned all my oil change, smog and repair business from now on. Great service, professional, great prices, and values customer service. Returning customers get automatic 10% discount, and he has great specials on the website. An unexpected benefit - this shop is located literal 10 steps away from the best Mexican restaurant in San Jose (Tu Mero Mole). read more

I found Union Auto Care on yelp and was in need of an oil change and SMOG. I called up Union Auto and made an appointment the next day. I showed up at my appointment time and he was ready for me. Confirmed the services I needed and was able to get me back the car in the 1 hour promised. Prices were vary reasonable and the Synthetic Oil Change and SMOG was less then the oil change by itself from the dealer. Don't forget to mention Yelp to get a 10% discount. read more

I have yet to experience the quality of the work, but if the work is anywhere as good as the service, I am thoroughly impressed. I'm new to the area and needed to get a brake light replaced. I received great service with a smile and a handshake (seemingly minor, but goes a long way in my opinion). As I left I figured I should probably get my oil changed too. Called to get this done as well, and was told it wouldn't be a problem. A few hours later, my car was ready to go. Truly impressed. I'll definitely be returning here. read more

Honest and reliable. Norman is very informative and knowledgable! I felt comfortable talking to him and not once did I feel like he was lying to me about my repairs. Again, honest and reliable! read more

I am really impressed with Norman Dihn who owns Union Auto Care. I chose him based on his great reviews on Yelp and because he is nearby. My car needed a new set of lower control arms, per diagnosis by Honda when they replaced the battery recently under warranty. I had been feeling this through the steering wheel, so no surprise. I already had a price from my old mechanic who had retired, and Norman, unprompted, quoted the exact same price. Like my old mechanic, he too wanted to use a genuine Honda part because he did not trust the aftermarket for this particular part (the bearings don't last and can't be separately pressed out and replaced). After having the car, he also reco'd new brake pads. I was expecting that too because at the last service my mechanic noted "will need new pads at next service". Again genuine Honda pads - he knows what I know which is that the aftermarket brakes squeal. He said I would probably need new rotors because of their condition. I told him, I felt they were just resurfaced not long ago. He said he would bet it was at least 3 years ago. I checked my records, exactly 4 years ago. We decided to resurface again although he thought that they may vibrate or squeak, but it worked, and they are fine with just resurfacing. Now comes the bill. Since he had the tires off anyways for the brakes, he told me he waived the $10 tire rotation charge. No charge for the oil change either "Free oil change whenever the repair bill is over $350". Oh yeah, and 10% Yelp discount on the labor. A smog test was $50, including the fees that go to the state, only $2 more expensive than when I shopped this around for the last smog test 2 years ago. ​Then I asked him about engine or transmission sludge because a friend mentioned that problem in his Odyssey.​ Yup, Norman said, the Honda transmission has a weak design and picks up dirt in the tranny fluid. He reco's replacing the fluid annually. He owns a 2006 Odyssey and has 220,000 miles on it, which he credits in part to replacing the tranny fluid. Later, I took in my Prius. Previously, the Jiffy Lube guys had insisted that Toyota required synth oil in this car. I didn't remember that from previous oil changes, but hey that's what was in their computer. Norman put in regular motor oil, which led me to check the owner's manual. Sure enough, synthetic not required. Thank you Norman. Bottom line, Norman is a really knowledgeable guy who runs an honest shop with very fair prices. read more

Always friendly and great price! Great job Norman. Highly recommended. read more