I had a mammogram this morning and my tech was very sweet. It is always a little scary when you…read morehave to go for routine test as a woman. But the quality of care and bedside manner was excellent. Thank you so much for your kindness. Merry Christmas.

It was a pleasure working with Heather and staff , very professional and great customer service …read more Thank you again. Peace

Avoid this place if at all possible. The staff is very unprofessional and scheduling is a…read morenightmare. I have never experienced this much difficulty scheduling an imaging appointment. I see why they have one star. Don't waste your time trying to schedule an appointment. I was on hold for 15 minutes attempting to schedule an appointment. Hung up called back and was shown no empathy for the endless hold. I was simply put on hold again. Forget it! Be aware they do not value your time at all.

Scheduling imaging is nearly impossible. Phone system doesn't work, and there is actually no…read morereliable way to schedule imaging. Good luck. I am switching all care, imaging, etc. to Sutter due to the difficulty of interacting with Solano Imaging in any way

the staff was really kind and caring, they showed me the babies spine, feet, heart rate and were…read morereally professional. they gave me a free service because my baby wasn't awake at the first one. i really recommend this place.

They are so great and accommodating!! We have gone a few times now and we were never disappointed…read morewith our experiences there. Gloria has been doing our ultrasounds and she goes above and beyond to make sure we get amazing videos and photos of our baby. She made us feel comfortable and we were never rushed even when our baby wasn't cooperating. Thank you and we will definitely be back!

This location routinely runs behind by 15-30 minutes. Account for that when you schedule your…read moreappointment, especially if you have to be somewhere on-time afterward. I think their staffing model should be reviewed to address this seemingly chronic issue.

If I could give 10 stars I definitely would! TAY in Room #3 is amazing and has helped me in fixing…read morethe problem I had with the system. She has been very patient and did not give up in assisting me. She delivered an excellent job! She was able to do my blood works and has been very nice all throughout my visit. She has excellent customer service! I am grateful. Anita from Customer Service was amazing as well! Kudos to the team.

There is usually a small wait at the A-24 Lab due to the number of patients, but the process moves…read moreby smooth and quick for the most part. They open at 7:30 a.m. so if you're an early bird I'd advise to get there way early before they open. I got there 10 minutes prior to opening there were already at least 20 people waiting. The line will move fast, but just something to know. I was there to get a routine blood draw and it only took around five minutes when I went back to the draw station. I warned the nurse drawing my blood that I have small veins but after a couple minutes she was able to find it and get what was needed. She was very patient and used 100% care taking my blood which I appreciate. I've been a Kaiser member for almost 10 years and always experience quality care from the staff.

My dad seems to be dying and we are stunned with the protocols of the hospital and maybe healthcare…read morein general. If my dad is in restoration care he can have hydration and nutrition ivs. But if he is in pain and needs meds for comfort and doesn't want to be poked and prodded so he could die in peace if that's where the is going and chooses comfort care then they refuse basic human needs. No hydration or nutrition. Or oxygen. They refuse basic human needs. They call it comfort care. I asked the on call doctor why we can't address the issue with a solution of hydration and nutrition it's not comfortable to die of dehydration or starvation. She had no rebuttal other than to repeat the protocol. Comfort care is pain meds while they deprive you of basic human needs. That's it. I said well may you manage your dehydration the same way with the same results. She then said she is going to call security and have me whisked away. I asked why and it took her a few seconds to come up with I was harassing her. I asked how was that? If she believes what she is doing is right then she will be well taken care of with her idea of comfort care. She simply gets the same solution she is assigning to my dad. She believes it's a solid solution so why not for her also? She said again I'm harassing her and I said that's a lie I'm just standing here calmly having a conversation with you. She told the nurse not to talk to me and wait for my sister and continued to refuse basic human needs to my dad. I immediately reported her to member services she is abusing her power trying to call security on someone who strongly opposes her methods for treatment We are shocked at this inhumane protocol. We all reap what we sow that's a fact but it's beyond tragic that this is legal to deprive basic human needs for any reason. God help us

I've been to this urgent care 3 separate times now for myself and my kids and every single time…read moreit's been an amazing experience! The staff is so sweet, they're so attentive, and always feel so cared for by them! I prefer them over anywhere else I have gone.

This will be the last time I go to this location and when open enrollment comes in September, I'm…read moreswitching back over to Kaiser. I walked in the office (thought it was open at 8:00am guess the place opens at 9am, but you wouldn't have known that because there were 5 patients in the waiting room sitting down and the door wasn't locked it was open). The receptionist at the counter said that the place doesn't open until 9 and that they were about to have a staff meeting, and there is one ahead of you. Did you hear me? (Being very snooty about it. I asked if they could schedule me for a 9am appointment (since there were already 5 other people in the waiting room a few were waiting for occupational health and there was one in line waiting for a medical appointment. But I'm not allowed to wait in the waiting room area or at the very least have my information taken down for a scheduled appointment after 9am? I'm done with this location! I'm either too early to be helped or most of the time I come in and they say that they're full and to try the Dixon location. Not to mention, Northbay Regional as a whole has crappy service, low on staff, and if you go to the Vacavalley Hospital to stay overnight, they redirect you to the Fairfield NorthBay Hospital because they don't have enough beds available. And the Fairfield NorthBay Hospital sucks! I had pneumonia last year and had to stay at their hospital WITHOUT A TOILET in my room! And kept having to have my waste disposed of like I was in a 3rd world country. F NorthBay! I'm going back to Kaiser! September open enrollment can't come soon enough!

They have the worst customer service. The receptionist said I had to make an appointment and to…read morecall in the morning but she couldn't make the appointment right then. She didn't give me a reason why. She said just to call in the morning and she will speak to me then. She didn't look busy either.

I am FURIOUS, I am now learning that at the time when I made a $25 payment at the time of…read moretreatment, this URGENT care did not contact me ONCE! Not ONCE after my visit with this urgent care, NOTIFIY ME of any kind of Additional pay! No MAILERS NO CALL NO, "hey by the way" NOTHING here it is over a YEAR later and I receive a COLLECTIONS notice! HORRIBLE! Business practice I have FILED a dispute & will be advising the BBB, SOMEONE dropped the ball on me! & I will never recommend this place to ANYONE! Ever!

Great crew, been going there for just over a year. Thanx to Lori, Que, Ana, Ellen, and everybody…read moreelse!

Compared to the Fairfield location the staff here are helpful and very nice, The PA Samantha(Sam)…read moreis the sweetest and I would definitely recommend coming to this location they are very active with their timing and try to get you in and out.

I have been living in this area for 40+ years having come here via the USAF. During this time I…read morehave had open heart surgery, various emergencies and medical needs that have been addressed by this hospital network. I have been treated respectfully and with excellent knowledge and skill by most of the doctors, nurses and staff. I think it's ridiculous to give any organization one star because one person out of the hundreds who helped you back to health was rude or it took some time to get you seen. You have no idea what they were faced with. People are so entitled these days. I wouldn't be alive if not for the hard working people at this hospital. I can't give a higher recommendation than that. Rob H.

Kaiser employment drug screening, walked in around 9am on a Monday, was directed to the restroom…read morefor specimen collection and was tested promptly. Seamless process and efficient service. Thank you!

Things must've changed since 2020. I was in there today and the lady at the counter was amazing,…read moreDr. Mcdonald was hilarious and took care of me. Overall I was extremely happy with the place. :)