I called in a panic to get something embroidered at the last minute for my son's Halloween costume…read moreand she was the only person (out of many businesses) that said she would work with me. I needed a small job done in a week and had no idea how difficult it was going to be to have that done. The owner was so sweet to work with and did a FANTASTIC job. I will use and recommend them to anyone that needs embroidering or screen printing. I live in the Park Cities and it was WELL WORTH the drive! They're great!

From the owner: I am blessed to stitch everyday since 1987.read more

I brought 2 canvas bags to get monogrammed. When I picked up the bags, one of the bags did not…read morecenter the monogram. And the other bag one of the letters was higher than the other two letters. Alice, one of the owners shrugged it off, said sometimes this happens. Made excuses about thw monogram machine does this sometimes. No apology, nada. When I got home I looked at the bags again and it was just unacceptable, plus I'm giving these for graduation gifts. I called back, tried to speak to the husband who wasn't there at the time so spoke to Alice. I told her I had brought about 20 of these bags to the previous owners of the store and never had any sloppy issues like this. She said "well sounds like you're not happy with our monogramming services so you should find somewhere else to go" and hung up on me! Terrible monogramming and worse customer service!

We decided to elope and my mother had the most beautiful bouquet ribbon and pocket squares…read moreembroidered with the name of a cherished family member who we lost. Super fast turn-around time and wonderful work!

I had a very disappointing and concerning experience with this business. When my mom went to pick…read moreup my line jacket, we discovered the customization was completely wrong. The lettering was extremely small (about the width of a finger), and the number placement was the size of my palm, positioned high on the shoulder blades and much smaller than expected. This was especially frustrating because the jacket already had existing custom elements. When my mom tried to take a photo of the jacket to document the issue, the owner snatched it out of her hands. The situation escalated to the point where she had to call the police, and a report was filed. The owner also refused to cooperate, stating he was closing and would not wait to resolve the issue with police. There were also multiple issues prior to pickup. The price changed three different times even though my order never changed. The owner later admitted he did not have the correct size for the lettering but proceeded anyway, which resulted in a ruined jacket. Eventually, I was reimbursed for the jacket only, not including prior customizatioafter an hour , but only after significant back-and-forth. Overall, while the stitching quality may be decent for smaller items like purses, t-shirts, or pillows, this experience showed a serious lack of professionalism, accountability, and customer service. I would not recommend this business for more detailed or important custom work.

I stopped in here with a project of 32 napkins needing monograms and 3 custom handkerchiefs. I was…read moregreeted and served very politely-which was a change from other shops in the area who treated me like I was a nuisance because of my two week timeline. Both gentlemen were courteous and even created a design for me that wasn't 'in the book'. Their prices were the best of all 10 places I had contacted and they actually were able to turn my order around by the next evening!! I give these guys 5 stars and would not hesitate to recommend them to anyone.

Miss Millie is super sweet! She took lots of time with me to get my project just right…read more My towels came out great! Embroidered 2 colors, 2 lines at a fair price, and very timely. Definitely recommend and will go to Embroidery & Bling again!

A screenshot of the project was shared for approval before proceeding and the turnaround time was…read morequick. The results of the Christmas stocking embroidery were beautiful.

What bride doesn't want everything customized! I've used…read morethis company twice, and each time I was beyond happy with the results. They have hundreds of threads to choose from, so you're almost guaranteed to find what you need. Turnaround is quick, and communication was clear. Also, you can pay a rush fee if you need items sooner than quoted. I highly recommend Bates!

Erica @ Bates Embroidery helped me create an Amazing look for my tennis logo. She takes the…read morenecessary time to ensure that the colors worked on each shirt. Thanks Erica!!!

XSports is my go to for all branded gear and custom uniforms. Not only do they exceed my…read moreexpectations in terms of quality, they go above and beyond on the innovation side of things such as using reflective material on my custom marathon uniforms to keep me safe. From hats, to running, to branded golf apparel and everything in between, I can personally attest that they can do it all.... Because I've seen them do it all for me.

I always admired Rich on a personal level, but he really knocked it out of the park with my most…read morerecent shirt orders. They came out looking great and really impressed everybody at my meeting. 10 stars!!

Sherri was very sweet and helpful! My monogrammed pillows turned out just how I wanted them.read more

Lovely owner.Finished project beautifully and quickly!…read more New location not the one on Google.Call for directions.

When I first called and went in to get a quote I was very impressed - easy to design and clear…read moreprocess. However, pickup was very disappointing. They failed to tell me that they were changing locations to 20 minutes away, so I had to hunt to figure out where the new location was - when I arrived the order was not what we had agreed upon and was very different than the reference form that I had designed in the original meeting. The size was wrong and was written straight, rather than at an angle as previously discussed. The woman working offered no apology or attempts to amend. I was originally so impressed with the customer service, but disappointed with the incorrect results and failure to communicate location change

Was looking for a place to get something simple done and spoke on the pho with a guy named Larry…read morethat was super rude when I was explaining what I wanted done. Didn't even want to finish explaining what I needed. I'd rather not do business with someone that's rude for absolutely no reason.