Great job to Adam at Golden Motors! I live far away in another state and bought a 17 year old…read moretruck going off of pictures alone. Communication with the entire team (notably Adam) was great and they even arranged shipping that was 30% cheaper than I could find. The initial sales price and final OTD prices were more than fair for both parties. I couldn't have asked for a better experience. I most certainly recommend buying from them. Honest, fair price and incredibly great communication.

Avoid purchasing luxury vehicles under the assumption that an extended warranty will resolve major…read moreissues. My experience demonstrates how repairs can be misrepresented and ultimately left unaddressed. During the test drive, I identified a mechanical issue and was assured by the seller that it would be corrected. When I returned to pick up the vehicle, I was told the repair had been completed and that the car had been taken to the dealer. Within three weeks, the same issue resurfaced. I later learned the vehicle had never been taken to the dealer; instead, it was sent to a different mechanic. Additionally, the air filter--supposedly replaced to address a smoke odor--had not been changed and was packed with debris. The original problem remained unresolved, and the seller ultimately acknowledged they could not repair it. This situation reflects a pattern of misinformation and inadequate service. Before purchasing a vehicle or selecting a warranty, ask clear, direct questions about the seller's repair capabilities, the mechanics they use, and what repairs are actually covered. Thorough due diligence can prevent costly issues later.

Buying a car is a terrible experience, but fortunately there are times that it is simple and the…read moreindividuals you are dealing with don't make you feel dirty. This place is a rarity in that it was easy, the value was there, and the two dealers were honest brokers. I always reference if I would send my mom to a dealership or repair shop as my level of expectations. This time, I actually *did* send my mom here to buy her new car. She walked out incredibly happy, Brian and Charles were amazing. This dealership isn't a churn shop; each car they purchase goes through a full inspection and basic repairs, and they don't sell it if it isn't up to spec. This is better than some brand name dealerships that we went to immediately prior to this. I have a few more used car purchases in the next couple years. You can be damned sure this is my first stop.

Great service at Browns Motor Works Northeast! Jeff took great care of me. Thank you!read more

Brown Motor Works Northeast was outstanding from start to finish. Their team clearly knows BMWs…read moreinside and out, but what stood out most was how clearly they explained everything in simple, understandable terms--no guessing, no confusion. They walked me through what needed attention, what was urgent, and what could be handled in phases, which made the whole process feel manageable. Their financing options and willingness to work in stages were a huge help. The shop itself is clean and professional, and having a loaner vehicle while mine is being worked on is an unexpected bonus. Highly recommend and shoutout to Jeff.

Hey, what's the beef? Well, we can certainly say that the products in the BMW boutique are way…read moreoverpriced, but the service that I received this morning was spot on. We had a 7:30 appointment and when I arrived, the cars were lined up outside the service bay. The doors promptly opened at 7:30 and by 9:30, I was out the door. This was a little longer than I expected, but my advisor, Ms. Esposito, was very friendly and helpful. Of course, this was just routine maintenance under a maintenance agreement, so I can't comment about other type of service. Solid four stars for this service visit.

2024 X5. I wanted a hassle-free car-buying experience. When I came to the dealership, I was not met…read morewith salespeople coming out of nowhere competing for my attention. I went inside and was greeted with a smile from almost everyone. I was referred to visit with Brianna Pressley. She was very nice and attentive to my needs. Time was not wasted. I 1 had already picked the vehicle I wanted online and was very well pleased once I saw it in person and test drove it. I got the out-the-door price with room to add maintenance packages I wanted. I highly recommend a visit. www.yelp.com

The personality of the owner was pure friendliness and professionalism that helped our car buying…read moreexperience go smoothly. We purchased our SUV at a good price that rides really well. We appreciate the hard work in making sure we had the best deal. Great service from start to finish and highly recommend buying a car from this dealership to anyone!

Chris and his team did a great job installing coilover shocks and a few other things for me. They…read moredo excellent work at reasonable prices.

Highly recommended! I've been coming here for years and they are the only ones I trust in Columbia…read morewith my Mini

It's been 2 years since my last review and I figured it was time for an update. Olin and Jay do a…read moregreat job servicing our BMWs. They are knowledgeable and honest. You will not go wrong! We just bought my bride a used low milage 2015 328i with all the bells and whistles. As always, I go to Olin for advice before I buy. I gave him the Vin and Car Fax and he told me what to look for. We are very happy with the purchase. Thanks Olin !!

Olin has been fixing my car for years. Always does a good job too. His prices are very reasonable…read more However they only fix BMW's. The place definitely isn't the prettiest place on earth, but keeping my car up and running is the most important thing. If you have a BMW..... This is the place to come!

I've taken 2 cars to LD Walker Transmissions - once to have a clutch fixed and another time to have…read morea tranny fixed. Both times, the work they did outlasted the car. They do solid work for a fair price. But the most important thing is that they are honest. I thought I needed a new tranny when they fixed the clutch. They could've rooked me for much more, but that's not who they are. Besides, they clearly have plenty of business. I really can't say enough positive things about this family business.

I towed my truck to Steve in the assumption that I needed the transmission rebuilt. They said they…read morewanted to look it over and they fought tooth and nail trying to keep me from spending too much money. They did keep it for a while but they were INCREDIBLY through. In the end they didn't charge me for any of the diagnostic and were super nice and great communicators. Steve and his guys are the best around. I've had cars worked on them several times though my life and it never fails they honor their word and stand behind their work. Can't recommend them enough. Thanks guys!