I have used many banks and credit unions over the years but I truly love and appreciate the level…read moreof customer service I receive at Savers Bank in Uxbridge, MA. They know you by name and want to give you 110% of help. I use their online mobile banking for everything but I still go in from time to time and they always remember me. I would not trust my banking to anyone else. I recently refinanced my car at a great rate Greg made the process so simply.

After switching from a credit union to this "hometown feel" bank I was not impressed. All the perks…read moreI was used to (early direct deposit, mobile banking, easy bill pay and Apple Pay) were not offered here. Yes, they do offer mobile banking and bill pay but it's a lot slower and not user friendly. With today's world, everything revolves around debit purchases and is fast paced. It took them two weeks to get our debit cards to us and two weeks to get bill pay working correctly. I will be looking to switch again very soon.

the milford brand removed oops from my checking account. i bounced a check by accident. i…read morereceived no letter, no phone call saying the oops was removed. my credit took a hit! it was a mortgage payment. i never received a letter, text, call saying my mortgage did not get paid. when i questioned the milford checking account manager was so rude. im changing banks after 50 years! and, oh yeah! i had just deposited 50 thousand. putting my money somewhere else! so sad after 50 years!

Went in to open aCD. Rep Made several spelling of name mistakes during application. New level of…read moreincompetency. Left bank after 4th error. No monies given to bank

I have been working with them to refinance my house and it is a complete nightmare. Their…read morecommunication is poor, the guy that worked with me to find a refinancing option has disappeared and has been no help. I don't recommend using this bank for refinancing, and I will probably not use them for anything else, ever.

When I was researching mortgage and refinance options, I came across testimonials praising the…read moreaccomplishments of Mike Rice "The Mortgage Guy" from New Fed Mortgage. Being skeptical of so much praise given to one individual, I decided to take a chance and contact Mike. This was undoubtedly the best decision I could have made. From our first conversation, Mike was professional, courteous and most importantly, honest about options available to me. He kept true to his word, and always called back when he said he would. In addition, he provided valuable pros and cons for either my purchasing a new home or refinancing my existing mortgage. My situation was fairly unique and throughout a lengthy process, Mike was always patient and never gave me the feeling that I was bothersome or wasting his time. His customer service skills are impeccable and his experience and knowledge of the mortgage industry are second to none. His estimates on loan costs and final payments were so precise it was truly remarkable. In addition to his business practice, Mike is personable and approachable for any question. You can count on him to see you through the entire process from start to finish, and I am confident to say if Mike can't get you what you are looking for, no one will! I look forward to working with Mike in the future if the need arises, and will always have no hesitation recommending him to any of my family or friends. In this day and age, it is refreshing to have someone who you can truly trust to be there for you and always have your best interest in mind. Kudos to you Mike, you truly are the one and only "Mortgage Guy"!

Mike Rice is a great mortgage broker. No BS! He was able to get me closed in 30 days, exciting for…read moreus as this was my first home purchase. I would highly recommend, & use him again when/if we decide to remortgage, etc. etc... Thanks Mike!