I always feel like a kid in a candy store when I'm here, the constant shuffling of stock makes…read morecoming here fun. Its great to be able to find books that are affordable specially now that book are so expensive. You can often find books that the local bookstores don't carry due to lack of popularity. Never had anyone be rude towards me well shopping here. The store also Isn't scented ( other than the books ) so for those who are sensitive to smells like I am this is definitely a plus. Really just always a good a good experience all around.

I LOVE this book store! The staff are so friendly and welcoming. Susan the owner is an…read moreextraordinary woman who is kind and so positive. Susan and her staff are such a delight. I felt so energized leaving her store. There are so many books to choose from. I highly recommend ignoring ANY of the negative comments on here.

I went into this bookstore and asked for some assistance in finding some books for my 90 year old…read moremother. As I am not familiar with the types of books to buy, a kind lady assisted and spent a good amount of time with me to in finding a variety of books. She was so friendly and very helpful and made it a special experience for me. I am excited to give these books to my mom for Christmas. I really appreciated the assistance given to me by the staff at the Mad Hatter Bookstore. Thank you for your kindness and your time to help me find just the right books for my mom.

Absolutely fabulous. This is the most organized used book…read morestore I've ever seen! No giant piles of unsorted books, everything has its place. The staff were very helpful as well, quick to look up or help look for any book I was looking for. Picked up a good read for a great price and will be back for more.

This thrift store is not the greatest. I didn't find anything good. I mean, the have lots of stuff…read morebut nothing too exciting. My sister was able to find two jackets there, but I do find it a little gross that they sell undergarments. The thrift shore right beside it is a little bit smaller but the ladies who run it are so kind and most items are a dollar. I would suggest going there instead. Overall... wouldn't go back again.

This store is a must stop for thrift shop aficianados traveling through the Okanagan. Locals travel…read morefrom other towns that have several thrift stores to shop at this one, because of the diverse inventory, clean and bright store, and excellent prices. Depending on your luck, you can find vintage clothing, or designer handbags, or antiques.

I once took a large antique piece of carved jade in to be appraised and he claimed he sold it for…read more$60 the next week no receipt so there was no tax paid not a good place to deal with very bad reputation stay away!!!

Not too many places like this around anymore. It's a wonderful mix of polished treasure on display…read moreand a couple of fun rooms to rummage through if you're the roll up your sleeves and let your imagination run wild kind of person. Great place for Pinterest/DIY ideas to come to life. Occasionally you'll find some amazing mid century modern pieces or sets upstairs. So far I've found a huge stack of old comics for the hubby, a vintage cocktail ring all my friends adore, an antique mother of pearl compact along with some incredible kitchen finds! Service is friendly. Lots of parking!

Great thrift shop - well organized and clean! Deals to be had - prices are reasonable!read more

Solid 3.5 stars, it's one of the tidiest Winner's I've been to lol, esp compared to the Richmond…read morestore. Surprisingly, the men's section is also the tiniest too, located on the right hand side. For example, the sports clothing didn't even fill the entire rack--and it's the summer too! Washrooms on the left, clean as always.

I love shopping at the Westbank Winner's store. It is never too crowded and always has a good…read moreselection of items. At Christmas I can do all my shopping there in an hour. I buy all my hair products there. The staff is friendly and efficient.

Excellent service, the ladies found precisely what I was looking for in a sparkly, comfortable…read moresandal. Great selection, fabulous location. I will go back.

Love this shoe store! Customer service is awesome, they let you try on lots of pairs and sizes to…read moreensure that you are taking home shoes you will love. They bring in great brands from Spain, Italy, Mexico and Brazil. Reasonable prizes for the quality and they put on awesome sales. Last time I was in with several girlfriends they made sure we had an awesome experience in the store and even gave us a glass of wine to drink while we browsed. great hidden gem in Kelowna

Nice, big, store Bright and clean…read moreLots of stuff Lots of free parking Nice people Great prices

I dropped off a bunch of boxes last week, which was a simple experience. I decided to have a quick…read morelook in store since I was already there, I was pleasantly surprised. Clothing was priced very well, they had one colour code for clothing at 50 % off another for $.50, yes 50 cents. A nice employee told me they always have really good deals at the beginning of the month. I found 3 tops that were perfect for me at a great price, there selection was good and I would of bought more if more of what I liked had fit. The first volunteer who talked with me seamed to really like working there, she said she's been there for 10 years, and they are always looking for more volunteers. My great aunt has also volunteered there for over 20 years and i was surprised to see a number of other familiar faces volunteering there also. Looks like they all were enjoying being there. The store had a renovation about 1.5 years ago, it looked a lot larger then the last time I was there. It is now much more open and easier to manoeuvre through. Proceeds from this store go to charity. Have fun shopping and donating merchandise.