My husband and I kept passing Uncorked and decided to come for dinner aka tapas and drinks. The atmosphere was pleasant but the service and food was eh, and the drink list for bourbons are ridiculous...$17 for a 2 ounce pour? Cra-zee!
The owner or manager should be having weekly training on how to provide optimal service to customers. I can tell the lack of service is not due to COVID, but a normal way of business. Our server disappeared and we had to ask another server to locate him. It was about 10 mins before he appeared and we were ready to place our order. Our server was just walking around not giving any eye contact. The fact that he didn't consistently check on us and he had to be sought or flagged down relayed the message he needs to figure out what else he can do for living because he may not make it as a server. And even if it is a summer job don't take it if you are going to do it half-ass. Again, this is where training comes in to teach him how to pan the room to see if customers need assistance...do not complain when you do not get the tip you thought you deserved.
The tapas was maybe a step up from hospital food. However, the crab cakes were good but not good enough to pull this score up to a 3-star. The food was marginally seasoned, and presentation was just ok. The salad line was backed up so we canceled our salad order. Since when does it take 30 mins to get a wedge salad? Really? Backed up on a Wednesday night before 8:00? Perhaps they can learn how their competitors survived COVID--come up with a limited menu that you can nail (and season) with limited or inexperience staff.
After you experience the ambience, it's over. I doubt if we will ever go back. First impressions are everything.
Pretty sad because Uncork could be so much more. And if anyone disagrees it means you have never tasted great food in an ambience that has you ordering more drinks and food, laughing a little bit louder, having fun, jamming to nice chill/eclectic music and it's ok. I just hope Uncork makes some changes. read more