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Uncle Sams

4.0 (2 reviews)
ModerateFish & Chips

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17 years ago

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17 years ago

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Kingfisher

Kingfisher

3.6(5 reviews)
0.0 mi
££

I visited this take away whilst on holiday over the Easter break, ordered 2 children's meals (£4.75…read moreeach), a cod and chips and a large curry sauce. With the children's drinks I asked if I could swap the horrible drink cups offered for bottles of water. The young lad, Blake, who served me asked someone and then came back to me with 2 bottles of water. After a long day, long queue in the take away I was tired and hungry. Blake didn't tell me how much my bill was and I just offered my card, paid and left so I could get the kids and myself fed. When I got back to where I was staying rhe children were disappointed by the fact there was the smallest amount of chips with their side so they had some of mine. Later that evening I checked my bank and realised I'd been charged £23.10!!!! My parents, who we were away with, had ordered 2 cod and chips with a small curry which came to £18 which is about what I expected my bill to be. I immediately contacted the shop via Facebook to basically be told I'd got what I'd asked for and that was the price!!! I was told I'd ordered a LARGE cod and LARGE chips which bumped the price up an EXTRA £5 to my parents bill. The customer service qas just awful, it was all my fault for not hearing that asking for bottles of water added an EXTRA 75p onto my bill, it was MY fault that Blake had charged me for a large cod and large chips....there was nothing any different to my meal than there was to my parents, infact their fish was much nicer, mine was just dry and greasy. I will NEVER visit this chip shop again and unless you have super powers with your hearing, to hear the unsaid, then I'd urge you to so the same. This experience ruined the end of our holiday!!!!! Oh and just to add, I have now been blocked from their Facebook page, all because I queried my bill with them!!!!!!!!!!

Used to be great, but seems to have gone a little downhill in recent years. Can't put my finger on…read morewhat specifically is wrong, but just doesn't have that magic of a truly great chip shop. Portion size is hit and miss, sometimes you're overwhelmed by chips and other times disappointed. If you catch them at the right time and get a freshly cooked fish then all is well, otherwise it seems they try to anticipate a rush and cook a huge batch ... I've had more dried out fish than I think is really acceptable, but by the time you've got it home what can you do? For whatever reason I find something odd about their curry sauce and mushy peas - bit odd that they ladle them out of a hot food tray, then microwave them. Whatever, the curry sauce doesn't taste like it used to, and the peas are decidedly not mushy enough. Used to be the best in Tewkesbury but I've found the Abbey Fryer easily as good recently, which certainly didn't used to be the case.

Uncle Sams - fishnchips - Updated May 2026

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