The sales rep was great and spent time with me. However after paying 491.00 for a chandelier I…read morewent home the same day and found it at another store for 316.00. I immediately contacted my sales rep and explained the price difference. She got back to me the same day and said "they" would honor the price difference. However the credit did not go through. I called again and was told customer service would issue the credit. Instead of the $175.00 credit I was issued $45.00. We will no longer use Lamps Plus for our lighting and fans as in the past. If you find a price discrepancy know they do not honor it as they claim. VERY DISAPPOINTED!

Bit of a "meh" experience. As with all Lamps Plus outlets, this location has a lot of stuff. And,…read morewhile they have a lot of stuff on display, there is a lot of the same thing . . . same style, same colors, etc.; they all kinda run together rather than providing a diverse selection. Some good quality, some bad quality, some priced low, some priced high so you just need to be careful. Staff is okay, but not extensively trained in product knowledge and / or customer service.

Worst customer service ever. Sent the wrong part. I ordered a 12" light and they shipped the wrong…read moresize. When I emailed for returns, they charged 20% restockin fee (plus the shipping charge)

I have three 2 lamp Art Specialty Flexo fluorescent drafting table lights. They were all made…read morebetween 1943 and 1953. They are great fixtures but they each use 2 small magnetic ballasts. The lamps worked but buzzed annoyingly and could not find anyone who knew what ballasts would fit and work correctly. I searched the internet for hours with no luck and began to think no one knew of, much less stocked, ballasts that could replace the original 65 to 75 year old magnetic ballasts. I decided to try City Lights in Phoenix. To my amazement, the City Light guys knew what would work and even told me the ballast case of the ballasts they stocked could be removed so the the ballasts would fit my fixture. They were reasonably priced and I ordered a set. They arrived in 2 days and looked well made and worked perfect. I'm set for another 65 to 75 years thanks to City lights. Don Larson

Lacks basic communication. Chad - refuses to be held…read moreaccountable. Notice , no descent reviews in the last year or two?? There's a reason for that. Don't waste your time with this nonsense. Do yourself a favor and find a lighting company who can communicate and when they say they put your order in , they actually do and can communicate that with you. Their pricing is over inflated anyway.

A surprise on my last visit to Scottsdale, I stopped into this lovely and bright shop south of old…read moretown Scottsdale. They are chock full of amazing modern light fixtures that made me want to replace every fixture in my house. I got prompt professional assistance, even though I don't live in the area. I plan to go in next time I'm there with photos and measurements of my rooms, and be fully prepared to buy some great lighting!!!

Very helpful and was the only location in west valley to carry an on, off switch for a flex light.read more

It's a terrible thing when you try to support local business and then experience why so many are…read moreturning to online sales. I have purchased from Lighting unlimited off and on for 3 house remodels and several small projects. Recently I purchased some in stock items and needed to return them and was hit with a 30% restock fee. I don't mind paying a little extra to support local business but to pay more and then get punished with a restocking fee is completely unacceptable. Sadly they have lost yet another customer to online shopping. On a positive note Lonny at the sales counter was very professional and courteous.

Came into this place looking for a fan. We wanted something that had a better selection than your…read moretypical Lowes/Home Depot stock. As soon as I walked into this place, I got a bad vibe. They had 2 sales people there aimlessly walking around. I was the only person in the store. One approached me and gave a dry pitch stating that if I saw something I really wanted, to let him know and we could work out a price. I felt like I was buying a used car. I didn't' know what to think of this place. At first I thought they sold used or open box products because nothing was showcased and everything looked picked through. It was like being in an empty warehouse. I inquired about the lack of selection. The man said the strip mall had been bought out and they would be moving in a few months. They looked ready to close tomorrow. I liked 1 fan in the whole place. When I inquired about it, they said it was broken so I couldn't buy it. No thank you! Skip it- not worth your time. Everything was overpriced anyway even with them saying they were closing.

From the owner: We have four Arizona locations fully stocked with lighting fixtures and accessories. Feel free to…read morestop by one of our showrooms, look through our selection of thousands of lighting and ceiling fan options and speak to one of our lighting designers. Each showroom has a vast array of lighting fixtures, chandeliers, wall sconce, ceiling fans, outdoor lighting, recessed and track lighting for all of your home and office needs. We will match any Internet price guaranteed. Come see us today!

I had my yard lighting installed by Desert Outdoor Lighting back in 2017, and they did an…read moreoutstanding job. As of 2026, all of the lights are still working perfectly without any issues. Because of that great experience, I decided to hire them again to install permanent roof lights. They clearly use high-quality materials and have very professional installers. I wanted something that would last, and I also wanted a company I could trust working at my home even when I wasn't there. Naturally, they were my first choice, and they definitely proved that I made the right decision. I highly recommend them to anyone who wants their lighting project done right without wasting time dealing with problems or unnecessary hassle.

Fantastic company. Great job on install. Commercial lights that are not the cheap junk sold in…read morestores. Awesome putting green lights like at actual commercial golf courses. Highly recommend.

From initially talking to Nick through seeing the possibilities and receiving estimates for those…read morepossibilities, from installation to seeing the appearance of the lights on my home, then getting advise on programming after installation.very friendly and professional.

I am thrilled with the way the lights look and they are really user friendly. JD, Eric and their…read morecrew were friendly and professional. JD and Eric even stayed late to wait for my wife to get home from work to show US and explain how the system worked and gave us pointers on how the lights worked through the app. Highly recommend these guys hands down. hey didn't leave until we were fully satisfied andcomfortable with our new lights. The craftsman and finish was Outstanding, second to non!!!!

I was on a tight schedule and they worked hard to fit me in. Javin and his teammate showed up and…read morewowed me with their professionalism and attention to detail. I didn't have to say a thing, because they weren't satisfied until the chandelier they installed for me was lined up perfectly. 100% recommend using this company. Thank you J and M!

Jaden and Jose are excellent workers. Also on the last three bedroom fan installations Jason did an…read moreoutstanding job. They also supplied the lowest quote of the electrical companies that I contacted. I would highly recommend their company for electrical work and will have them back if I ever need to get some done.