UPDATED Review: The…read moreteam reached out to me previously and offered to fix the issues. In our conversation, Rubi assured me that they will fix whatever is wrong with the project. I was hesitant because she said that one day would be enough to do it. When Gilbert arrived, he was by himself (unlike previously when he had an assistant) and said he would take care of the issues. I asked him if he can sand and stain the areas instead of painting in one day and he said it would take more than a day to do that. Given other circumstances, I really needed to reclaim the room that was being worked on and more than a couple of days of renos is something I couldn't do anymore. So I reached a compromise of him smoothing out some of the surfaces and painting instead of staining. Not what I wanted 100% but it is growing on me. I want to highlight that Rubi and Gilbert are genuinely nice people that would be willing to work with you regarding your project. Generally speaking, closing the loop in communication probably would have prevented mishaps. I can't give the 5 stars just because it is not what I had envisioned, but had the circumstances had been different and I had the ability to give their team more time to do exactly what I wanted, I truly believe they would have delivered a 5-star service. Thank you.

They were on time, great communication and did a great job! I appreciated him checking in with me…read morewhile trying to install shower rod.

I had a tough cabinet repair underneath my sink in my kitchen after the restoration company broke…read morethe countertop. Instead of using the restoration company's contractor Gary gave a great discounted price on the job and was in and out within a few hours. Highly reccomended!

Reading some of Gary's negative reviews it seems that a lot of people have had similar experiences…read more Gary might be able to do some quality work, but I wouldn't know because he's just not professional at all. We reached out to Gary after buying a new house in Arcadia a while back and he told us that whenever we were ready he could help us with installing ceiling fans, blinds, and whatever we may need (score!) but when we called him back to schedule something he was sick and told me he would call me back in a week. A week goes by with no phone call, so I call him-- but no answer... and his vm is full. so I waited a couple more days and called him again, still no answer; so this time I followed up with a text asking if he was still interested in helping us out with our handyman needs and he replied yes and to let him know when we would like him to come help. Perfect! I called him when I got back to Phoenix and he didn't answer (of course), so I texted asking when he was available and he asked if he could schedule me in for between 1-2pm on Thursday. Yes I replied, then I texted asking him a couple questions about estimates for hanging large blinds and included photos. He ignored my texts that night about the quote/estimate altogether, so I texted asking if he received my messages requesting an estimate to which he replied "Yes, I'll look at them when I'm at your house." (Not really an answer or estimate- kind of slippery). So today rolls around and of course I'm at home waiting on this handyman to show up (of course I organized my day around him) 14 minutes before he was due for our appointment, he cancels. He says: "Can we meet Saturday 9-930? Caught up in work." (No apology for the inconvenience, or wasting my time, just a crap text). Me: "You know Gary, let me talk to my boyfriend about it. After reading your Yelp! reviews we expected a little more professionalism to be honest." He says: "Well I've been sick for the last month and been out of commission. I've been trying to catch up on my jobs. Sorry if you feel that way. I know I can't make everyone happy. Me: "It's not a feeling. You cancelled 15 minutes before you were scheduled to show up and have been unresponsive and not very communicative with me. Those are facts. While I understand it's impossible to make everybody happy, you could do a much better job by being a little more professional. Then-- radio silence. Gary, you can make customers happy; how about apologizing when you're wrong and unprofessional instead of #1: making excuses, then #2: blaming me, or acting like I'm the one with unrealistic expectations when I've accommodated the date and time YOU chose and then flaked on. Would not recommend.

Honest handyman service did an excellent job on replacing the kitchen faucet. Very professional and…read morevery honest. I would definitely recommend and use this company again. He took care of the problem right away and got it fixed. Thank you very much.

David did an excellent job on the requested repairs. I'm glad we finally found a handyman who is…read moreknowledgeable, is trustworthy, and does quality work. Highly recommended!

Doug and his assistant came out to look at outdoor patio ceilings, broken stucco on patio columns,…read moreand to install a new garage light, removing the old dome light. As we looked around the house, I kept finding things and asking Doug if he could add additional projects. Without hesitation he added several other projects onto the morning. Fast, professional, high quality work! Doug was meticulous and thorough. We discussed him coming back to do more in a couple months. Will definitely be asking to return! I also loved the initial Zoom consultation! Saved time for both of us! I found my new, trusted handyman company! Thank you Doug!

Helped me with repairing my closet door. Quick estimate and service. Would recommend for sure.read more

Jesus was great. Fixed our bathroom fan with a new install of a Panasonic whisper fan. Also…read morecompleted all cabinet repair we needed done and fixed the bathroom door hinges for us as well This is the 5th time using their handyman services in the last 4 years and great experience every time

We recently had an interior door replaced. Luis was prompt, friendly, and I am happy to say that…read morethe door is very snug once latched, and not creating any knocking sounds when our HVAC starts and stops. Previously we had somebody else from another company out and they did not do the job properly. I explained the situation to Response Crew and I was relieved to receive reassurances from the manager of Response Crew that he'd send one of his best door guys out and that we would not be disappointed. The manager also called back twice to make sure we were happy with the job. Although I missed those voice messages I figure posting about my experience here will make up for that. It's always tough when you are trying to hang a new door on an old frame that may not be perfectly straight anymore. And yes only time will tell if the fit holds. But I will say that even if we do have another problem in the future, I know where to go - Response Crew is a no brainer and for sure I'll be a repeat customer for future needs!

I had Jerry turn my loft into an enclosed bedroom and add an electrical outlet and ceiling fan in…read moreanother room. Jerry is an honest person with great communication throughout the project. Will absolutely be recommending him to others and using him for anything else that comes up in the future. Thanks Jerry and crew!

Had a faucet in my work restroom go out. Called them up and they were there within 2hrs. Honest…read morepricing and quality work. Will continue to call Jerry

Ralph responded quickly and was able to get out to my house within a short couple of hours. He…read morefixed my daughter's closet door that was bumped off the track. This is my second time I've hired Ralph to do a job and I'll definitely keep hiring him as needed!

Just spoke with Ralph, and after talking to him, found out the work that would be needed he usually…read morerefers out. Ralph gave me a referral to contact, and greatly appreciate this, as its hard to find trusted vendors when outside the state. Thanks Ralph!

Randy installed an exterior security door and did a fantastic job. He was quick, the install was…read moreperfect, and he gave me detailed instructions for finishing the door, as painting was not in the scope of the job.

I don't leave many reviews so know that when I do, it's very well deserved. Randy is seriously a…read moreGod send handyman. I had dealt with multiple guys before him with all bad experiences. Randy has been nothing but reliable for me for the past 2 years. He's never late.... not once, he's extremely professional, he does excellent work, he's honest and reasonably priced. Randy has remodeled all 4 of our bathrooms, worked on alot of our electric issues, he's done plumbing, he's replaced multiple doors, redone outside walls on our house ( which is Pueblo surface that ALOT of handymen don't do right) , He has painted inside and outside, he even poured a super cool artistic floor for us that he's never done before but learned how and did it beautifully. I scored HUGE with him. I have recommended him to many of my friends that also use him. He is a diamond in the rough. Do yourself a favor by using him but don't steal him forever because I still need him. I'm willing to share. Thank you for everything Randy ( and Natalie, his 2nd in charge and just as excellent )