Beware! If you have a failed root canal and need to get in for an emergent appointment, they are booked out for months and you will be turned away. I had a root canal done on my molar 6 years ago by Dr. Allen that has now failed. It is extremely painful, I cannot bite down or chew without immense pain. It has been throbbing nonstop for days. I called to make an appointment and was told they have no availability until February. They suggested that I make an appointment with my general dentist so that antibiotics can be prescribed. The general dentist essentially told me they can prescribe antibiotics but there was nothing else they could do aside from extraction, and referred me back to Umpqua Endodontics. I called back and spoke with a very rude and cold receptionist. She had no compassion and essentially told me too bad, and that I was free to look around in Eugene or Medford. So in the meantime I have to be in immense pain, unable to eat, and possibly risk further damage. Antibiotics will only do so read more