We have a few accounts with BECU and we refinanced our home a few years ago to a 15 year. Great…read moreproducts offered! I find the website easy to use and like that all my accounts show up together and I don't have to log into each separately. Customer service has been great too. Even though they do not have tellers, they can help with pretty much anything I need.

Unreliable. I needed to cash a check and asked the employee helping me to clarify whether or not I…read morewould be able to do so here. She did, I followed her instructions, and I ended up with the funds locked in an account for several days. She apologized and walked off without offering as much as a hint of a solution, politely leaving me empty handed and quite frankly struggling to get by. In the future I hope they assess more deeply whether they can help someone before condemning them. I could have just gone somewhere else to do this and now I've faced consequences for choosing here.

As we all know by now, all Washington Mutuals are now Chase bank. This branch is small in size…read more Saturday staff of about 4 maybe more in the back. Customer service is fair and everyone seem to be friendly.

I had a good experience coming here to switch from my old bank. Keith helped me with setting…read moreeverything up. I'm giving 5 stars for the customer service and friendly staff. I left the place happy and am glad I'm banking with chase now.

Dealing with State Bank in the Valley as ruined me for all other banks and I have no doubt that…read moretheir other locations are the same. Their catchy jingles aren't just jingles, they legitimately describe the way that you're treated when you walk through the door...they really do know your name, and they make you WANT to know theirs as well. Now granted, I have a pretty easy name to remember, but still...the fact that they even try is amazing. You won't find that kind of customer service at most big banks...at least, I haven't, and I've dealt with a lot of them. Getting a loan through State Bank has also been nothing but amazing. Ever since I first walked through the door a few years ago, Tina and the crew have went above and beyond to help make getting financing for different projects a breeze. I honestly can't imagine using anyone else for my banking in the future. If you're in need of a loan, just a simple checking and savings account or any other service that they offer, I can't speak highly enough about the experience that I've had with State Bank. On a side note: I think that the "1 Star" Review from Ryan is likely meant for a different bank in Renton

Deposited $2000.00 in a new (1 month old ) account . The check comes from the same employer that…read moredirect deposits into the account, however, they have not deposited the check into the account because "reasons". It has been 3 weeks..Don't use this bank for any reason. I am having to go through legal resources to receive money from a check that Walmart would have cashed in 5 minutes.

WSECU is the best credit union in the state. Really care about members and customer service is…read moreoutstanding. Staff at this branch are stars! Love their smiling faces and great attitudes.

I went there to get some money out (somewhere in the hundreds) the teller counted the money and…read moreplaced it on the table (out of my reach!) I noticed she didn't put my money in an envelope so I asked for one. she rudely left the envelope on top of my money and told me to have a nice day. Whoever manages that bank, please re-train your staff! If they have a problem with people who have a funny accent or simply look different...deal with it lady! If you're unhappy with your job....get a new one! I have been working in costumer service for almost 10 years now and I can treat a person a lot better than that when they order a soda pop.

I am a small business owner, and when you are a small business owner you need a bank that is on…read moreyour side. Washington Trust Bank is everything & more that I could ask for in a bank. They even sent me a congratulations card when I had substantial business achievement! I feel like I can ask them to help me with business items that a large bank would frown upon. Thank you for always taking care of the little guys, that is what makes our country go round!

Dan and his team at envoy mortgage were nothing short of amazing and fantastic to work with! We had…read moreto change lenders halfway through our process due to some unforeseen issues but dan and his team still got us to close on time! Everyone was beyond helpful and I couldn't be happier with our experience and definitely recommend them if you're looking for a lender!

Huge lack of communication. Immediately as we close, they sold our mortgage to another company,…read morefailed to give us the information on the new company leaving us in the dark by the time it came for us to make our first payment. I would not recommend to anyone.

Dealing with State Bank in the Valley as ruined me for all other banks and I have no doubt that…read moretheir other locations are the same. Their catchy jingles aren't just jingles, they legitimately describe the way that you're treated when you walk through the door...they really do know your name, and they make you WANT to know theirs as well. Now granted, I have a pretty easy name to remember, but still...the fact that they even try is amazing. You won't find that kind of customer service at most big banks...at least, I haven't, and I've dealt with a lot of them. Getting a loan through State Bank has also been nothing but amazing. Ever since I first walked through the door a few years ago, Tina and the crew have went above and beyond to help make getting financing for different projects a breeze. I honestly can't imagine using anyone else for my banking in the future. If you're in need of a loan, just a simple checking and savings account or any other service that they offer, I can't speak highly enough about the experience that I've had with State Bank.

Very good customer service been banking with them for years never had an issue…read more Whenever we go in they know us by our name fill out the paperwork for us just the overall really good bank hassle free. And of course on Fridays they have cookie and coffee day I think like most banks. And every day they have coffee for free. Once a year they have a big summer picnic outside that all customers are invited too