Cristy Neumann is amazing! When I've needed additional help she has been there. Her helped saved me…read morea lot of time. I know she's busy but somehow she makes me feel like a priority when working with her. Cheers to Cristy!

Banked with Umpqua for 6 years now and there was an error that caused an overdraft to one of my…read morepersonal accounts, I called them up to clear it up and hopefully avoid the fee, they said nothing they could do and I got charged another late fee while trying to dispute it. They offer no benefits or perks for banking with them at all

We had a great experience setting up our accounts at Idaho Central credit Union…read more We have only used a virtual bank for our entire marriage, and as we were purchasing a home we needed a physical bank in order to make the process run a lot more smoothly. We settled on Idaho Central credit Union because it has a good reputation and Idaho, and we have a lot of friends and family members who utilize them. We went to the Coeur d'Alene branch to get the account set up and the personal banker that helped us was absolutely phenomenal. She was super helpful did an excellent job of helping us get everything set up. I also was very stressed and rushed during the whole interaction and she did a great job dealing with me and still making sure that everything got done. Her name is Katherine Caldwell and she was absolutely awesome. Everybody else who's helped us at this branch has also been super helpful and thoughtful. We've had a great experience every time we've been in. Just be aware this location is not open on Saturdays.

Went ICCU Branch at 1410 N Government Way, Coeur d Alene, ID 83814 to make payment arrangement for…read morean ACH OVERDRAFT ON SAVINGS ACCOUNT. The teller Tabitha then stated she needed to get authorization by BRIAN VOLK. Upon speaking to VOLK he informed me of a charged off checking account of something like $114.00! Unsure. Brain VOLK asked to speak with me, confirming payment arrangement towards my Savings Account. VOLK then diverged to discuss the charged off checking account. He wanted me to that by WORD OF MOUTH ONLY with no tracking or noting my account. Mr. VOLK ALSO THREATENED FURTHER FINANCIAL RECUSSIONS. I responded, You don't need to threaten me after which I returned to phone receiver to Tabitha. After arriving at home 7-31-2026, I called member services at (208) 637-8668 at approximately 5:31pm PDT and 5:46 pm PDT and spoke to NAVEA. She confirmed they only do text messages and NO PAYMENT IS NOTED ON MY ACCOUNT. ICCU NEEDS TO Provide method to track payments for charged off account checking account. Currently, VOLK and NAVEA of Member services WILL NOT PROVIDE ANY RECORD OF PAYMENTS MADE FOR THE CHARGED OFF ACCOUNT! Currently, the payment arrangement I made with Brian VOLK was by word of mouth only. VOLK also THREATENED FURTHER FINANCIAL REPERCUSSIONS IF THERE WAS ANY DELAY.

WSECU is the best credit union in the state. Really care about members and customer service is…read moreoutstanding. Staff at this branch are stars! Love their smiling faces and great attitudes.

I went there to get some money out (somewhere in the hundreds) the teller counted the money and…read moreplaced it on the table (out of my reach!) I noticed she didn't put my money in an envelope so I asked for one. she rudely left the envelope on top of my money and told me to have a nice day. Whoever manages that bank, please re-train your staff! If they have a problem with people who have a funny accent or simply look different...deal with it lady! If you're unhappy with your job....get a new one! I have been working in costumer service for almost 10 years now and I can treat a person a lot better than that when they order a soda pop.

Easiest and most accommodating bank I have worked with in years…read more 5 star customer service. Washington Trust in Spokane, Washington.

They gave me a second chance about 20 years ago when I needed help. The manager and entire staff is…read moreso cool. It's a great experience. And they have the coolest lights of any business on Sullivan road.

I am a small business owner, and when you are a small business owner you need a bank that is on…read moreyour side. Washington Trust Bank is everything & more that I could ask for in a bank. They even sent me a congratulations card when I had substantial business achievement! I feel like I can ask them to help me with business items that a large bank would frown upon. Thank you for always taking care of the little guys, that is what makes our country go round!

We love the cash store, they're always reliable and have wonderful customer service! They make sure…read moreto give you a call before your loan installment is due and I would like to personally thank Ryan for always being so helpful and courteous. See you guys soon!

Everybody is really friendly Every time I've been to money tree. Rhonda was exceptionally kind and…read moreprofessional. I was having a very difficult day and she was so patient and went above and beyond to provide me with excellent customer service!

Clean well organized fast and friendly service and Rohnda went above and beyond to make our…read moretransaction simple and quick thank you Rohnda you rock!!

Jenny is ABSOLUTELY AMMMMMMAZING. She is efficient + friendly. She also made what I've been…read moreputting off for way too long SO effortless with her help. SOOOO many thanks to YOU JENNY! There are no words to express how much I would recommend her help to anyone I know.

Absolutely horrible customer service. Sign you up and quickly as they can. Even if incorrect they…read moreare unwilling to help. They just send you to 1800 numbers and couldn't make things more difficult.