Delicious drinks for decent price! It was convenient to order online. I am looking forward to coming back and trying the variety of drinks on the menu. I love that they have the options for "less sugar " on the drinks. read more

I have been to this place when it opened and had two drinks which were both really good (tiramisu matcha & mango coconut). I have been twice after and the drinks continue to be consistent. The service is always good but usually like to order the kiosk to make things faster and so I can look at the menu a little while longer. I wanted to update my review because of the last interaction I had. About a week ago I went in and got 2 drinks which I ordered on the kiosk. I waited for my drinks and they came out. The only thing is that when the handed me my drink it had lychee and I had pressed boba on the kiosk not lychee. I went back and told them my order was wrong and the woman in the front was very confrontational and just answered " no you chose that" I told her that maybe it was a mistake on the kiosk but it was a mistake I do not like lychee and wanted boba instead. She kept repeating " you chose that" and I finally got upset and pushed the drink twords her and told her that if she was unwilling to fix it that I wanted a refund. She finally offered to remake it but not before again repeating " you chose that". She remade it and I left. I was speaking to my mom about the interaction and she told me that she watched me press the boba option on the kiosk and it charged me 80 cents for it. The woman before me ordered the same drink as me and we thought maybe the lady mixed it up and just handed me the wrong drink. Either way the interaction was upsetting because I was not being rude or confrontational and I felt embarrassed by this lady speaking to me that way, it was so uncomfortable and unnecessary. read more

I feel like I got scammed at this place. I used to love this place when it first open. This place use to have nice and friendly staffs taking order at front. NOT ANYMORE. I recommended this place to friends and families, and now I feel bad. My family visited this place yesterday. Me , my husband, and my daughter were excited to get our drinks. The attitude of the girl who was taking order made me and my daughter changed our mind. Only my husband went for the drink. We went from 3 drinks to just one drink because of the attitude of the person who took order. She was acting like she hates her job. She wrote " how much sugar?" On her phone and showed to my husband and I while taking order. She didn't talk until I asked about the price differences. My husband ordered Tiramisu Match Latte. The menu showed the drink cost $5.95. The drink came out at $7.25. I asked the girl why the price looks odd. She told me because of taxes. 20% taxes or what? She doesn't know how much the drink costs before taxes. Then she told me and my husband " maybe the price went up " . The electronic menu screen literally showed $5.95. If the price went up then why don't go ahead and change it since the menu is electronic menu. I believe they should have the screen for self-order only. If a person standing in front taking orders and acting like almost out of battery robot then I rather order my drink on a screen. One star for the attitude. read more

Stopped by Ume Tea before heading into Dave & Buster's since it's right in front of it. At first glance, the menu looked like it was mostly filled with very sweet and complex drinks. But after taking a closer look, I noticed they also offer simple tea with tea jelly. I haven't seen tea-flavored jelly since visiting China, so I was really excited to try it, and it definitely didn't disappoint. The tea itself was refreshing and not overly sweet, and the tea jelly added a really nice texture and subtle flavor that made the drink stand out. read more

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The crème brûlée thai tea was so good!! The service was 10/10 and the store was so cute! read more

Ume Tea - Bubble Tea Near Me - Santa Rosa, California

So happy that we have UME in Santa Rosa. Our family love the coco mango, taro milk tea and blossom latte. Staff are friendly. read more

Ume Tea - Bubble Tea Near Me - Santa Rosa, California

I highly recommend this place if you want to get a good drink for you and your friends. read more

Ume Tea - Bubble Tea Near Me - Santa Rosa, California

Trying out a new boba place at Santa Rosa Plaza! I looked them up and saw they were founded in 2019 in Silicon Valley. always nice to support a growing local business. The shop itself is super cute and pink, very aesthetic and fun. It is self service, they have large touch screen to order. I ordered the milk tea with 30% sugar and boba, and my husband got the jasmine green tea with tea jelly. The boba was chewy and cooked perfectly. The milk tea was good, but I didn't notice a big difference compared to other boba places. The jasmine green tea, though, was very refreshing, and the tea jelly was SO good! soft, smooth, and full of tea flavor. I actually liked the tea jelly a lot. Prices are about the same as other boba spots, but if you sign up, you get 15% off your first order, which is a nice perk. I'd definitely come back again! especially for the tea jelly option! read more

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I love mango drinks so was excited to try their coconut mango sago. It was a nice sweetness. Very kind service

Great addition to Santa Rosa's boba selection. Large selection of tea and fruit based drinks with specialty creations like mango sago, Dubai chocolate, strawberry matcha and other unique combos! Quality of the drinks and boba chew are already matching Bay Area expectations at week 3 of opening - woohoo UMe. Ordering is mostly self-service! Order online or at the tablet as others have said as staff are busy filling orders in the back. There was a line of customers a bit confused at the empty cashier until I spotted the iPad station hidden on the left. Some signage/QR codes could help indicate where to order and also explanations on the plushie/merch-based concept that customers asked staff about. Drinks can be ordered in a surprise plushie cup for +$4.50. The bottom of the paper cup is opened to reveal a small plushie. Tip: Finish the drink first or else the emptied bottom doesn't have good support. There are also other merchandise like scented cards and larger plushies. I'm not a labubu/merch girlie so 4/5 stars just because I come for boba and rather not get confused with these extra add-ons to a beverage menu. But I appreciate that it's a trendy concept. This will be a frequent stop besides our usual Teaspoon, T4 or Happy Lemon! read more

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This is my new favorite place for boba tea in Santa Rosa. Ume has so many delicious drinks and some twists on classics. The staff are friendly and quick! My recommendation is the Mango Coconut Twilight. It is THE BEST. A good balance of sweetness from the coconut and the fresh mango. You can't go wrong with their Coco Mango! I love the sago pearls and the mix of pomelo, coconut, and mango is so delicious. Their regular milk teas and fruit teas are just as good! 10/10 would recommend coming here! read more

Ume Tea - UMe Mango Yogurt (Slushie), UMe Lychee & Watermelon Green Tea, Pistachio Dubai Shake, UMeMango Coconut Twilight - Bubble Tea Near Me - Santa Rosa, California

Place is good, BUT it is soooooo inconsistent. I pay extra for lychee jelly, 5/10 times, it'll come with it. Sometimes it comes sweet, sometimes it comes bland. Sometimes it's missing coconut Jelly. and I always order the same thing. read more

Cute shop! Great customer service and variety of cute plushies. Ambience very cute too. read more

Back for a second visit and it was just as good as the first! Tried the Tiramisu Matcha Latte and the Pistachio Dubai Chocolate Shake. Both were rich, creamy, and well balanced not overly sweet. Ordering isn't the fastest, especially when it's busy, but the drinks are made fresh and worth the wait. Solid spot inside Santa Rosa Plaza. read more

Ume Tea - Bubble Tea Near Me - Santa Rosa, California

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This new place in the plaza has a wide variety of options. You order through a kiosk. Service was a bit slow but the drink was really yummy with chunks of mango and coconut. Looking forward to trying some other items! read more

Ume Tea - UMeMango Coconut Twilight - Bubble Tea Near Me - Santa Rosa, California

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YUMMY! I had a mango drink (can't recall its menu name) that had sago, coconut milk, coconut jelly, frozen mango and maybe some other delicious things. It was so good. Pricey, but worth it read more

Ume Tea - Bubble Tea Near Me - Santa Rosa, California

My favorite drink place! I love the Mango Coconut Twilight. I'm so glad Ume opened in Santa Rosa. The staff is friendly and kind. You can order on the kiosk or with a barista. The surprise cups have cute plushies! The whole store is a cute overload. I really hope they bring the snacks to this location. read more

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The boba drinks here are bomb! Everyone is also so sweet. Really cute place inside the mall. read more

Ume Tea - Bubble Tea Near Me - Santa Rosa, California

Ume Tea just opened inside the Santa Rosa plaza where Zero& used to be. Cute tea shop with a pink bunny theme. Ordering online was easy though the wait times are still about 15 mins on average. You can also order in store, make sure you ring the bell as all staff are in the back making drinks! I ordered the Coco mango and the Uji Strawberry Matcha Latte. Both were delicious and you can customize the sweetness, size, milk, ice, and toppings. I had a 15% coupon as a first time customer unfortunately it didn't take online. I looked closer and it has to be redeemed in person but I liked the convenience of online ordering so missed out on that! Good to see more bubble shops in town! read more

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Friendly baristas and the ambiance was nice!! I liked how there were many options of drinks here but one downside is that this location doesn't have snacks, unlike the other locations. Great addition to the mall!! And they have very cute merch read more

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What a cute little tea/boba shop! It looks like they just opened and are just getting things going. The pink bunny theme is quite adorable and you can get your drink in a pink bunny cup! I tried their mango coconut twilight and quite enjoyed it. They use real coconut cream (?) and mangoes with jelly. I added custard so that added an interesting texture combo, still a very lovely flavor. There are multiple options so I'm going to have to go back and try other flavors. There seems to be only one (?) may two people working so the wait was a little long but not bad. You do order at a kiosk so be prepared, no one is steadily at the counter or register. read more

Ume Tea - UMeMango Coconut Twilight yum. you can't see it but there's a marshmallow cloud on top.. - Bubble Tea Near Me - Santa Rosa, California

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WOW THIS PLACE LIVES UP TO THE HYPE! They have their drinks locked down. must places during grand opening are a little rocky but they hit the ground running pumping out drinks all with attention to detail and all tasting amazing! our favorite are the mango coco and the mango twilight! their mango coconut sago i like even better than the big places in the bay area! the pistachio shake is good but very sweet so id get like 50 or 30%! watermelon passionfruit is super refreshing and made with fresh watermelon for those that like natural and not too sweet! the grape is very good too and I love the tea jelly with it! the brown sugar is also one of the best i've had I love the mochi with it i could go on forever! and the store is super cute with all the plushes around! great service great drinks go check them out read more

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New boba spot in the Santa Rosa Plaza. They had a deal where it was buy one get one free. I tried the Dubai chocolate and the Uji Matcha Latte. Both were very delicious and flavorful! I did 50% sugar. It's super cute and pink. The service was great, and the wait was a little long but it was expected as it's opening week. read more

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Quick service and outstanding flavor. A great place to come for an exotic drink. Welcome to Sonoma County!! read more

Ume Tea - Strawberry matcha latte - Bubble Tea Near Me - Santa Rosa, California

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By far the best Tea shop I've had in the North Bay and a great addition to Santa Rosa. UME tea has a good selection of drinks ranging from Milk Teas & Fruit Teas, to yogurt drinks and coconut based drinks. You can adjust sweetness and ice level which is pretty standard at Tea shops and extremely useful! I will say I didn't see a milk alternative option for their milk teas but if you can handle the lactose then go all out!! Aside from that, they have a unique concept of a surprise cup! For what you pay, you get a decent sized surprise plushie inside the bottom of your cup. It's so cute and worth it. McDonald's could never~! I went back for their grand opening BOGO deals and I have to say service was good! I think the first day lines were pretty long but everyone still kept a good attitude. I'm hoping for the success of this location and will be frequently returning for their delicious drinks. read more

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My favorite boba spot! Their vibe is spot on, just entering is an experience! P.s. get the boba suprise!

so cute! and so yummy, came here with my family and they gave us stickers and a plush! super cute environment and really good service. would definitely recommend. served by Gio! read more

I got Uji Matcha Mango Latte, which is really good. Got a surprise plushie and a cute bag as well. read more

Ume Tea - UMeUji Matcha Mango Latte is really good. Highly recommended!! - Bubble Tea Near Me - Santa Rosa, California

this place is soooo pretty. I love it. and their drinks are dope and the people are friendly. read more

Ume Tea - Getting our drink. - Bubble Tea Near Me - Santa Rosa, California

The drinks were very yummy and the store's ambiance was very cute. Also good service.

So cute atmosphere is adorable I like this place and the drink is good so cute so cute

I tried the new guava strawberry yogurt slushie and it was super refreshing. They have a kiosk which makes ordering very simple. The whole shop has a super cute vibe, decorated in pink and with plushies! I would come back to try the rest of their menu. read more

Ume Tea - Drink - Bubble Tea Near Me - Santa Rosa, California

Loves there space it's super cute the cashier was so nice and the drinks were amazing

The ladies that took and made our order were the sweetest ever! The drinks were delicious and the place was clean!! 1000/10 will be back again!! read more

Ume Tea - The ladies working today were absolutely amazing and made the drinks to perfection! Super yummy!! Will be back again!! - Bubble Tea Near Me - Santa Rosa, California

Excellent customer service!!! Delicious drinks!! Wide range of selections and add ons!! 5* 10/10 read more

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The service is fast and very friendly. The drinks are super yummy and are very pretty to look at!

super cute decoration! the tea tasted good as well. I got the brown sugar boba oolong

Such a cute and vibe, Lowkey such good service and would get again!!! Love their boba!! read more

Ume Tea - Bubble Tea Near Me - Santa Rosa, California

There was no orders and no one working the registers. Several people ahead of us could not figure out the kiosk order system. Left without orders. I consider not having a front facing person at the counter is poor service for sure! Only came because my nephew wanted a drink. read more

The whole building is pink and bright, I got the mandarin iced tea and it was delicious and refreshing!